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Customers who stopped buying

How to identify customers who have stopped using services?

Are you interested in lost customers who stopped buying? Certainly interested! After all, it's your lost money! If customers like everything, they can continue to use your services for a long time. And if someone stopped shopping with you, then this is already suspicious. Perhaps something did not suit. If one customer doesn't like it, many others may not like it. In order not to massively lose customers, it is necessary to quickly identify and eliminate the causes of customer dissatisfaction. There is a special report for this. "Disappeared" .

A list of customers who for some reason have stopped using your services will appear.

It is recommended to call such clients and ask the reason. If the client has moved or simply at the current time there is no need for your services, then this is not a problem. But if the buyer was dissatisfied with something in his previous appointment, then it is better to find out about it in order to work on the mistakes.

Analysis of the reasons why customers leave you

If the client is dissatisfied and is no longer going to return to you, he will add to the list of unwanted statistics on departed clients. Analyze departed customers .

See below for other helpful topics:

• Why do clients leave?
• Accounting for clients
• To the begining

• Download the program with interactive training