USU
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Programs for business automation
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Program for clinic
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Instructions for the medical program
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These features must be ordered separately.
Many people put off going to the doctor because they don't want to stand in lines. They save their nerves and give preference to such medical institutions in which an electronic queue has been established. You can buy an electronic queue from our organization as an addition to the main program. The software provides all the necessary tools for this. You will be able to organize order when making an appointment with a doctor, so that clients do not have to stand in long lines, get nervous and postpone their next clinic visit because of this. They will remember the positive experience and will return to you if necessary.
It is possible to buy the ' electronic queue ' system for a non-cash payment. You do not need to buy an electronic queue terminal. The receptionist will record clients himself. At the same time, he will work on a regular computer. And the screen of the electronic queue can be a TV or monitor. This will be the scoreboard of the electronic queue. Thus, without special equipment, you can easily make an electronic queue.
You can order an electronic queue even as a standalone product. It will be reconfigured and will be able to connect to your program. But this will require large financial investments. Therefore, most often the program for the electronic queue is purchased together with the main program for automating work from the company ' USU '. Any of your employees can set up an electronic queue. You just need to connect the TV with a second monitor to the computer. And on the computer itself, launch the system for the electronic queue from the shortcut on the desktop.
Since our company was able to create an electronic queue, it has the ability to change it according to various customer requirements. See below how this system works in a basic configuration. And let us know if you have any new ideas.
Conflicts often arise in queues. A person can leave, think and skip his turn. In such cases, the use of coupons significantly reduces the number of problems in the clinic. With an electronic record, you can easily put things in order in your institution. You can get a ticket to see a doctor right at the reception. A receipt for payment for services will act as a coupon.
It seems that the electronic queue is only useful for customers. But it's not. You will be able to organize your working time , knowing exactly how many patients are recorded today. Thus, the workload of specialists can be regulated. At the end of the working day, you can simply stop recording patients, and not deal with the problem of overtime.
First you need to add clients to the database . After that, a list of patients will be shown on the big screen in the order in which they will have to go to see a doctor.
Typically, televisions are used to display the electronic queue. They have a large diagonal, which allows you to fit more information compared to the monitor. The size of the diagonal depends on the number of cabinets that one TV will cover. Some organizations install one large TV for several offices, while others prefer to put a small TV, but above each office. In the first case, each line also shows the number of the room to which the patient must go at the appointed hour. In the second case, the reception time and the list of names are sufficient.
It is not always possible to position the screen so that everyone can see clearly from any distance. Therefore, it is possible to add a voiceover function. Then the program itself will report which patient and which office can enter.
The system will pronounce the necessary words in a computer voice. This is called ' queuing voice '. Therefore, there is a high probability that the stress in the names and surnames will be spelled incorrectly. But this is solved if the names are replaced with the numbers of checks for payment for services.
Another important point: voice acting only works on certain operating systems.
In order for clients to be displayed on the TV screen of the electronic queue, they must be made an appointment .
Clients will be able to make an appointment on their own by purchasing an online appointment . Such clients will also be visible on the screen of the electronic queue.
See below for other helpful topics:
How to make an online appointment?
Universal Accounting System
2010 - 2024
Download the program with interactive training