Rating: 4.9. Number of organizations: 854

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM applications

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  Who is the developer?

Program screenshot

When starting a business, entrepreneurs strive to keep everything under control, which is not such an easy task as it might seem from the outside, software algorithms and special CRM applications that are customer-oriented can take into account all the nuances and help with management. Now it is not a problem to find computer programs for automating various fields of activity, they are different in functionality, cost and complexity, it depends on the budget and goals of the company owners. Automation by means of simple accounting systems helps to manage sales and goods, but at the same time, working with customers remains out of their field, and it is the quality of service and the use of technology in attracting customers that determines the profit and image of the organization. For high-quality interaction with counterparties, CRM technologies have gained the most popularity, which, according to its purpose, will provide employees with tools to increase the client base and the number of transactions. Also, among the variety of applications, you can find those that use an integrated approach, combining the benefits of all possibilities, creating a single mechanism that covers all areas of activity. Software systems are able to effectively solve many problems of increasing loyalty and retaining counterparties, bringing the work of the enterprise's personnel to a single format, while significantly reducing the costs of finding and systematizing working information. In fact, the emergence of CRM format platforms in everyday life of firms was a response to the complication of the conditions for conducting market relations and business. It is no longer possible to simply produce a quality product and wait for a buyer, it is necessary to act in other ways, to stand out in a highly competitive environment. The use of software aimed at growing the client base will help to transfer most of the routine operations to the software and redirect forces to expand the scope of activities, the main thing is to make a choice in favor of a project that suits your goals.

Who is the developer?

The transition to automation of interaction with consumers, drawing up plans for the work of employees, monitoring customer acquisition and much more will become available thanks to CRM technologies. Such a solution can be the “Universal Accounting System”, which has all the above requirements for effective applications, but at the same time is distinguished by its flexibility and ease of development. The development will organize a common reference base for contractors, employees, partners, technical base, material resources and will constantly monitor this information. Completing directories can be done both manually and by means of import, which is much more convenient and faster, since the system will retain the internal structure. Electronic records will also contain images, documentation, contracts, everything that will help in the work of specialists and speed up the completion of tasks. Thanks to the application, sales managers will be able to check any information on the application, the presence of payment, or vice versa, debt, and regulate these issues much more efficiently. The software was created for users of different levels of knowledge, so after completing a short training course, you can start using it almost from the first day. The interface is built on the principle of intuitive development, so the adaptation period is reduced as much as possible. Our CRM platform has a laconic design, devoid of a large amount of professional terms, which contributes to the rapid transition to automation mode. Additionally, it is possible to order a mobile version of the application in order to perform work from anywhere, which is very convenient for the traveling nature of the company's activities. When integrated with telephony, the manager will be able to call the customer with one click on his card, and when receiving a call, data on registered users is displayed on the screen. Support of the CRM system will allow you to display statistics on calls, meetings and will provide an opportunity to evaluate the productivity of the sales service.

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When starting the program, you can select the language.

Who is the translator?

To quickly solve common projects, the CRM application has a built-in communication module that will allow employees to instantly exchange important messages and documentation with each other without leaving their work account. To view messages, you don't even need to switch tabs, they will appear in the corner of the screen without interfering with the main activity. If there is a need for integration with equipment, telephony or an organization's website, then this can be implemented by contacting our developers. Such innovations will help speed up the transmission and processing of incoming information. The USU program will also become an assistant in personnel management, project planning, and distribution of tasks depending on the workload. Software algorithms in the application will track the timely completion of tasks, making calls or other important things that are in the work schedule of each specialist. The management will have at its disposal a set of tools for evaluating the productivity of subordinates, whose actions are reflected under their logins. Logging into the CRM configuration is possible only for registered users and after entering the password assigned to the name. Ordinary employees will have access only to those modules and data that relate to their duties, thereby limiting the visibility of confidential information. Specialists responsible for interaction with counterparties will be able to divide the base into categories, define tasks for each of the groups, and check the stage of the transaction. To notify about the readiness of an order or send messages of any order, automatic distribution is provided, which has several options (SMS, email, messenger for smartphones viber). Automation will allow you to keep a history of requests and purchases of each counterparty, analyze purchasing power, and look for ways to attract new consumers.

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If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM applications