Rating: 4.9. Number of organizations: 536

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for an enterprise

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  Who is the developer?

Program screenshot

Even at the end of the millennium, business accounting automation was out of the question, especially in the post-Soviet space, but time does not stand still and computers have become an integral part of successful activities, the main assistants in interacting with customers, and if you add CRM technologies for an enterprise, then profit growth will not keep you waiting. If earlier work at enterprises, in trading firms was carried out approximately according to the same scheme, managers answered incoming calls, advised and entered information on the client, at best, into tables, and at worst, into paper. With this approach, it is very difficult for a manager to check the quality of an employee’s work, how correctly he worked with a potential customer. Now, in almost any company aimed at expanding the customer base, orders, the sales service has been brought to automation. CRM technologies have gained their distribution relatively recently, and came as a modification of a more primitive system for working with counterparties, but it was the improved version that showed its effectiveness. When using the principles of CRM, it is easier for managers to fulfill their duties, search for information, complete tasks, and management to monitor their implementation. Automation of business processes in an enterprise of any direction makes it possible to build an automatic management scenario, freeing up time for development and strategic planning. Client-oriented programs make it possible to systematize the setting of tasks for managers, directorates, and to transfer the completion of documentation to software algorithms. It will become much easier to manage the database of counterparties using special tools without losing sight of any important detail. On the Internet, it is not a problem to find various programs for automation using the potential of the CRM system, but not every one of them will be able to suit the business in all respects.

Who is the developer?

USU specialists have sufficient experience and knowledge to create a project that could satisfy business owners for all requests and needs. The software "Universal Accounting System" has a wide potential and a flexible interface that can be reconfigured for each organization, with a preliminary analysis of the current state of affairs and the structure of work processes. The application will automate the collection and accumulation of information on customers, helping to keep a history of interaction, control the volume of sales and services. Users will be able to find the required information in a matter of moments using contextual search. The procedure for registering a new client will take much less time, using an electronic form, where the main points are written in automatic mode. Reference databases are filled in at the very beginning, immediately after the software is installed on the company's computers, with each entry accompanied by additional information, documentation and, if necessary, images. Through the use of CRM principles, it will be possible to set up different sales funnels depending on the consumer segment, so you can divide the base into wholesale and retail customers. For business tasks, it is possible to set up different forms of reporting so that the assessment of productivity and effectiveness takes a minimum of time, and the results are as accurate as possible. Also, the USU program will help analyze marketing activities, promotions, evaluate them in many ways in order to select the most effective channels for advertising. This approach will save money on promotion or send a lot of money to a certain direction, realizing that it will attract new customers.

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When starting the program, you can select the language.

Who is the translator?

The CRM application at enterprises will allow the directorate to distribute tasks according to the level of urgency and importance, highlighting with color those that employees need to complete in the near future, thereby regulating work with staff at a distance. Software options are aimed at minimizing errors in the actions of specialists and completing tasks on time, increasing overall efficiency. Access rights to data and functions in the USU program depend on the manager, he will be able to extend the powers of subordinates forever or for a specific project, thereby regulating the circle of people admitted to official information. Each user will use a separate login and password to enter the CRM configuration, while he will have a separate workspace at his disposal, the content of which depends on the position. Software algorithms will allow the sales department with the planning and support of wholesale, retail price lists. Also, our development will help to keep inventory records at the enterprise, controlling the volume of stocks of finished products, when the lower limit of the limit is reached, display a notification about this and a proposal to make an application, this also applies to raw materials. The versatility of the CRM platform allows you to automate work with clients in organizations of any direction, adapting to their specifics of doing business. For effective and efficient interaction with counterparties, individual, mass mailing via several communication channels (SMS, viber, e-mail) is provided. It is not uncommon that companies consist of many divisions and branches that are geographically remote from each other, in which case management will be carried out through a single information network. The introduction of CRM technologies will also have a positive impact on increasing competitiveness, as it will be able to provide high quality service, lead to automation of interaction with customers, without losing sight of a single call.

Order a cRM for an enterprise

Buy a ready-made program

Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for an enterprise