Rating: 4.9. Number of organizations: 599

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for clients

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  Who is the developer?

Program screenshot

The sphere of service and the provision of services of a different nature involves a preliminary record, control over which should be carried out in accordance with the organization's regulations, which in the case of large-scale activities is not always possible to maintain, CRM for customers can help in this matter, the introduction of additional technologies. Beauty salons need to regulate customer visits depending on the workload of the masters, the duration of the procedures, and any mistake causes overlays, which negatively affects the reputation, since not all people are ready to wait a long time for their turn. Or vice versa, an irrational approach to the distribution of working time leads to the fact that the masters have “windows”, and this is a loss of money both for them and for the salon. In the case of medical centers, there are other requirements for records, so for analysis, the time of sampling is important, and for procedures, their duration, while it is necessary to correctly distribute flows without creating crowds at the registration desk. Visitor data is of particular importance for assessing profitability, demand for certain services, and therefore can be used in analytics and reporting. A special attitude to accounting and organization of administrative work forces us to look for other methods of managing these processes, accounting, and the involvement of information technologies and the CRM format (customer focus) will cope with this task. If earlier such technologies were the prerogative of large industrial, commercial, international businesses, now even small businesses understand the prospects of using systematization and automation mechanisms. The first developments were distinguished by the complexity of implementation, development, and not everyone could afford their cost, but the variety and availability of modern software is amazing. It is not a problem to find programs on the Internet, both for general management and for a specific activity. The use of the CRM format in such applications will be another advantage, as it will allow you to establish an effective mechanism for the interaction of all structures and competent work with counterparties.

Who is the developer?

Among the presented assortment of the CRM platform for accounting customer records, we advise you to choose those that can solve existing needs, adjust to the nuances of the company, and at the same time have proven themselves as a reliable assistant. Finding a ready-made solution is not easy, it is much better to use the interface designer of the "Universal Accounting System" as a worthy alternative that allows you to get a platform adapted to your business. This development has existed for many years and has been able to prove its effectiveness in many companies, providing the customer with those functions that will cover current needs. The unique configuration flexibility allows not only to get individual software, but also to change it to fit new business conditions. The system is based on the use of modern technologies, including CRM, which guarantees the quality of automation from the very beginning and throughout the operation. Before offering the final version of the program, we will carefully study the nuances of the activity, determine other user requests, draw up a technical task, and only after agreeing on the details, we will begin development. If the organization is not far from the USU offices, then the implementation can take place with a personal presence at the customer's site, in other cases, the format of remote connection to computers via the worldwide network is used. You can also remotely organize the configuration of the functionality, staff training, which will require a minimum of time and effort. We provide our customers with a full range of services to complete the installation, at any time you will receive technical, informational support. Using the software does not entail the need to make subscription fees, which is often offered by other application development firms. Program accounting is implemented within the established access for each employee, which depends on the official authority, respectively, the administrator will not see financial data, accounting is not related to duties. No one else will be able to enter the platform and use documents and information unauthorized, since to enter you must enter a login, password issued to each user.

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When starting the program, you can select the language.

Who is the translator?

Our version of CRM for the client will help maintain a single information base, update it in a timely manner and all branches will be able to use it, even if they are located in other cities. For each visitor, a separate card is created, which reflects the necessary contact information, as well as the entire history of visits, records and services rendered, with checks attached. If the electronic version of the list was already available before automation, then its transfer will be simplified by using the import option, ensuring the safety of the internal structure. To register a new visitor, the manager or administrator will only have to open the prepared template, enter the missing information, which will shorten the procedure to a few minutes and improve the service. If the company has a website where you can make an appointment, then integration with the USU platform is carried out, while CRM technologies will automatically distribute applications among specialists, send notifications to counterparties. Part of the monotonous, routine, but mandatory procedures will go into automation mode, reducing the workload on employees, increasing the accuracy and speed of operations. With such scrupulous accounting, you can count on accurate information, followed by analysis and output of results in various reporting forms, for which a separate module is provided. Software algorithms tuned to the peculiarities of the organization's activities will help in monitoring the performance of work tasks by subordinates, followed by an audit, determining the productivity indicators of each. The CRM configuration for customer record keeping supports mailing, offering information via various communication channels, such as email, sms, viber. If news or promotions concern everyone, then the mailing will be massive, throughout the database. If it is necessary to congratulate you on your birthday, remind you of an appointment or send an individual discount, it is more convenient to use a selection of addressees. On request, integration with telephony is performed, while the configuration will be able to make voice calls on behalf of the company, with a personalized greeting, notify about ongoing promotions and events. Such a diverse approach to interacting with customers will increase loyalty, attract new people and successfully grow your business.

Order a cRM for clients

Buy a ready-made program

Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for clients