Rating: 4.9. Number of organizations: 891

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for events

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  Who is the developer?

Program screenshot

Holding holidays, presentations, conferences, trainings, which are handled by specialized agencies, involves the elaboration and clear planning of each stage in order to ultimately provide a service of proper quality, create conditions for effective interaction with visitors, and simplify the implementation of these tasks under the power of CRM for events. Those who work in this area understand how many problems and obstacles need to be overcome in order to comply with all the terms of the contract, provide comfortable conditions for all participants, and not spoil the reputation of the organization. Turning to information technology is becoming a healthy trend, as it becomes more and more difficult to keep hundreds of project details in mind, draw up related documentation, make calculations and generate reports. Computer developments are able to take over part of the processes, as well as control over the work of personnel, which is an urgent task in the case of a large staff. Since when providing services for events, the main source of profit is the client and his desire, the focus of the entire team on meeting the needs, organized using the CRM format, will help to achieve high results. This system helps to create an effective process management mechanism for transactions in accordance with existing plans. As a rule, automation involves not only the use of a separate set of tools, but an integrated approach, since an organization will be able to show high results only with rational interaction. The software algorithms of the software are focused on productive cooperation with customers, providing better service than competitors, for this an expanded client base is provided, containing maximum information about previous contacts and transactions. For heads of departments, such a program will help rationally distribute duties, monitor the work of subordinates and make timely adjustments. Automation and involvement of CRM mechanisms will contribute to more efficient work with contractors, order management, concept creation and scheduling. A large competitive environment leaves no choice but to keep the bar high, get new customers interested and try to keep their attention in every possible way.

Who is the developer?

USU has been present on the information technology market for many years and, thanks to an individual approach to customers, has been able to gain trust, automate many companies in various fields of activity. "Universal Accounting System" is a unique solution with the ability to adapt the functionality to customer requests, including when organizing holidays and events. The software configuration allows you to monitor all stages of transactions, control the results of work, focus all processes on attracting new customers and their subsequent retention with the quality of service, exclusive offers. To achieve this goal, a separate interface is configured in the application, with a certain set of tools, the involvement of CRM technologies, configured for the nuances of doing business, the needs of specialists. When creating a project, our specialists are guided not only by the wishes of the customer, but also by the indications obtained during the internal analysis of the agency. The software, prepared in all aspects, is implemented on computers in person or remotely, via the Internet, which opens up new frontiers for cooperation. Employees, depending on their position, will receive separate access rights to functionality and information, the entrance to the application is implemented by entering a login and password. The period of adaptation to new working tools will go as smoothly as possible due to the simplicity of building a menu, thoughtfulness of every detail and passing a short training course. For each event, you can create a separate task, set specific tasks, deadlines and with the appointment of responsible persons. Under the control of the platform will be material, financial assets and resources of the organization, the document flow is transferred to an electronic format. The CRM mechanism will help to competently build the interaction of staff to resolve common issues, to hold the event that the client wants to receive.

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Who is the translator?

Our CRM system for the event will create comfortable conditions for teamwork of the team, building rational relationships with contractors. Thanks to this approach to automation, the company will have more regular customers, increase loyalty, which means that the client base will expand. To maintain effective communication between departments and quickly coordinate issues on order, users will use an internal communication module, communication is carried out in pop-up windows in the corner of the screen. The planning module built into the platform will help you make calls on time, send business offers, complete new stages of transactions, thereby avoiding delays. Integration with telephony will allow you to quickly register each call, add a new customer to the database using a prepared template. In the event of a repeated request, the data will be displayed automatically, allowing the manager to immediately get in the know, making an offer based on previous projects. The history of applications is stored under the client's electronic card, so the new employee will be able to continue cooperation instead of a colleague. The USU program will help to systematize the routine processes for the preparation of supporting documentation, partially ensuring its filling on the basis of up-to-date information. When working on projects as a team, each of the employees will be able to track the actual changes within the CRM platform. In the settings, you can specify important dates and receive notifications about them, so it is convenient to wish happy birthdays, make suggestions for certain topics. It is convenient to inform customers by means of individual, mass, selective mailing by e-mail, sms or viber. Specialists will be able to select a specific category of recipients, depending on the direction of events, age or location, thereby informing the target audience. The presence of a visual structure of the company allows you to correctly approach the distribution of access rights, building a correct business development strategy. For each project, according to the configured parameters, reports will be generated, which reflect the terms, types of work performed and estimates.

Order a cRM for events

Buy a ready-made program

Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for events