Rating: 4.9. Number of organizations: 144

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for pharmacy

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The CRM system for a pharmacy allows you to automate production tasks, keeping a complete record of customer attendance, as well as analyzing demand and sales. A high-quality CRM system for a pharmacy allows you to fully automate the work of specialists, controlling all processes with the optimization of working time and improving the quality of work. In addition, the utility should control not only customer relationships and, to the maximum, improve all the provisions in the pharmacy, for example, maintaining the nomenclature and controlling medicines, drugs, quantity and quality, analyzing demand and summing up, both financial and reporting . Even at low turnover, accounting and control in a pharmacy is quite difficult, due to the large assortment and the need to enter accurate data, in terms of quantity, quality, expiration dates, etc., therefore, an automated program cannot be dispensed with, especially in our time when there is no time to wait and waste time. Among the variety of different applications, it is worth highlighting the automated and perfect in every sense of the word CRM program "Universal Accounting System", with an affordable pricing policy and the complete absence of a subscription fee, which is several times less than similar offers. It is also worth noting a convenient system that does not require additional costs, due to the lack of training and courses. Flexible configuration settings, adapt to each user in a personal mode, providing the necessary package of modules and tools that you can change and supplement.

All pharmacy employees will be registered in the CRM system with personal data, password and login, which must be entered at each login to confirm their personal parameters. The CRM system for pharmacies from the USU company is distinguished by a multi-user mode, where employees (pharmacists) can not wait for the application to be released, but work together, at a time, entering information or receiving it using a contextual search engine that is available to everyone. But the database, where all information on customers, sales, etc. is entered, will be with a delegated right to use, which takes into account information on the official position of each employee, delimiting duties and access rights. This mode is necessary in order to keep information safe and secure, which, when backed up, will be durable and of high quality. With the consolidation of all pharmacies and warehouses, a single management is possible, taking into account full control and analysis of the activities of employees, with visible sales and balances of medicines, seeing the demand and ratings for a particular facility. Also, the CRM system will identify regular customers, identifying them by external parameters, reading them with special devices at the entrance to the pharmacy. When registering clients, the date and time will be recorded, entering into a separate CRM database, with full data, as well as information on applications and purchases, on payments and debts, form of payment (cash or non-cash), wholesale or retail, with contact information and address (in case of delivery). It is possible to carry out the purchase of medicines in pharmacies, possibly in electronic form, by integrating our CRM system with online sites that will provide and deposit materials, automatically identifying available positions, writing off one or another quantity, generating an application, invoice, acts and invoices. Using contact information for pharmacy customers, the application can send bulk or personal messages, informational, about new products, delivery status, timeliness of a payment transaction, accrued bonuses, etc. There will be no more queues in pharmacies due to long searches for medicines and customer consultations. Sellers (pharmacists) will have detailed information on the assortment by making a request in the contextual search engine window, optimizing employees' working hours and increasing customer loyalty. Also, providing full information on the range, analogues, cost, date and terms of use of medicines, passing them through the cash register, integrating with high-tech devices that will promptly provide a receipt and enter information into the CRM system.

Our CRM system allows you to control and keep records, control over the warehouse, performing settlement operations, using high-tech devices (TSD and barcode scanner), which will help with the optimization of work processes, performing inventory quickly and efficiently. The inventory will be carried out with details of the information materials that are entered into the nomenclature, fixing in-demand and illiquid positions, identifying overdue and stale positions, they can be supplemented at any time, sold at a discount or issued a return. Taking a product photo will be easy enough using a webcam.

Tracking cameras allow you to control all processes in pharmacies or warehouses of the organization, transferring materials to the main computer in real time. thus, the activity of employees, attendance at pharmacies, work in warehouses will be visible. For employees, accounting of hours worked will be performed, which will automatically calculate information on arrival and departure for work, with temporary departures and absences, overtime or shortcomings, and bonuses, calculating wages. For greater convenience, there is a mobile version that works from the Internet. There is also a demo version, which is available for free on our official website, along with customer reviews, modules for analysis and selection, tools and a price list. For more information, contact our experts who will advise and help you choose the right tool package.

The automated USU CRM program for a pharmacy allows you to increase productivity, affecting the income of the enterprise.

The use of a CRM system in pharmacies becomes a clear reason for optimizing data processing, reducing it by several times.

All incoming applications will automatically enter the CRM system, processed automatically, distributing responsibilities among specialists.

Regular updating of information reduces the occurrence of errors without misleading specialists.

Consolidate in a single CRM system, you can have an unlimited number of pharmacies that will interact and manage at the same time, building planned activities, with account maintenance and bookkeeping.

The issuance of invoices, acts and invoices will be automatic, using templates and samples.

The application will take into account all the received information, not missing a single detail, forming a single whole when classifying and filtering information.

It is possible to consolidate an unlimited number of pharmacies and warehouse departments, with interaction over a local network.

Who is the developer?

Delegation of rights of use is based on the basis of work activity and position.

The program can store an unlimited number of information, keeping all documentation and product information in a backup form on a remote server, with the ability to quickly search, with a built-in contextual search engine.

Automation of production processes, data entry into the CRM system, eliminating manual registration, providing accuracy and optimization of errors.

Tracking operations will be easy and simple using video cameras, receiving materials in real time.

Classification of information, according to criteria, convenient classification of data.

Pharmacists can automatically, with a minimum amount of time, receive information on medicines, providing it to customers.

All information on medicinal products will be stored in the nomenclature, supplementing the information with quantitative indications, qualitative indications, production date and shelf life, preservation quality, location and attached image.

The calculation of the cost will be automatic, due to an electronic calculator, quickly calculating the cost, according to the price list and the specified quantity.

The data will be updated regularly.

Inventory is carried out not only in quantity, but also in quality, using integrated high-tech devices (data collection terminal and barcode scanner).

Acceptance of payments will be in any format and currency, including payment terminals, electronic transfers and cards.

Each position is assigned an individual number, which allows you to display all the movements of the drug, entering them into the inventory card.

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When starting the program, you can select the language.

Who is the translator?

Multi-user mode allows you to quickly enter the CRM system for a pharmacy, with full authority for each employee.

Formation of analytical and statistical reporting, documentation.

Ability to connect PBX telephony, quickly receiving complete information on customers.

Maintaining a single CRM database allows you to control each sale, have information on the history of relationships, with the timing and cost of all work, analyzing demand and relevance.

For each employee, you will be able to keep track of working time, with accurate indicators of hours worked, quality of work and additional activities.

Once you enter information about your planned events, you will not forget about them by receiving automatic notification, through messages or pop-ups.

Mass or personal mailing will be carried out by contact numbers from the CRM base, promptly and efficiently, receiving information on efficiency, notifying customers about various promotions, new products and bonuses.

Analysis of promotions.

The cost of a CRM system for a pharmacy is symbolic and will please entrepreneurs.

Automation of production processes, with full optimization of working time.

Maintaining the CRM information base, with detailed information on the necessary activities.

Using printers to print labels and checks.

Order a cRM for pharmacy

Buy a ready-made program

Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for pharmacy