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Rating: 4.9. Number of organizations: 212
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Operating system: Windows, Android, macOS
Group of programs: USU Software
Purpose: Business automation

CRM for sending emails

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CRM for sending emails

CRM for sending letters significantly speeds up the process of sending commercial information and more. What is CRM - a system in simple terms? A CRM system is needed primarily by enterprises that work with a customer base. The software stores all the necessary information about each client, including the history of interaction, as well as the facts of completed transactions. The software allows you to automate the main processes of the organization. CRM are operational, analytical, collaborative. With the help of operational CRM, primary information is registered, analytical CRM generates reports, and also analyzes information by various categories. Collaborative CRMs provide a close level of interaction with end users or customers. Modern CRM-system collects all the techniques and accounting methods that were previously carried out by manual accounting, only this happens automatically. It is best when CRM combines operational, analytical and collaborative functions. CRM for sending messages is a special program for the operational management of information, reducing costs and risks associated with the human factor. CRM for sending letters helps to effectively distribute working time, this is especially true in cases where there is an existing client base and periodic monitoring and information support is carried out on it. Working with CRM to send messages takes quite a bit of time, mailing managers form letters, then set certain settings in the program, for example, select the segment to be sent to and then send hundreds of letters to recipients with just one key. Modern businesses actively use the mailing list, such a tool helps to provide high-quality support to their customers in the shortest possible time. Special strategies are being developed in marketing and management for working with mailing lists. Why is this tool so effective? Previously, direct calls were actively used. Why did they become ineffective? Because a call, for example, to a home address, cannot always reach the client, find him at home. And if it does, the client may not always listen to the caller. Such factors as play a role: the client may simply have no time, there may be no mood. Calls to mobile numbers may also be at the wrong time for the client, may cause dissatisfaction on the part of the user of your services. Unlike calls, emails come to a specific email address, your client can receive a message on their phone or computer at any time. Why is it very convenient? Because the client chooses the time to read the information from you, this greatly increases the chances of a positive effect from the letter. If he's not in the mood, he can check his mail later. This means that the letter will be read by a person who is disposed to interact. CRM for sending emails why are they effective? Special CRM platforms help save staff time for customer service, help to improve the quality and efficiency of the service, maintain contact with the client before the transaction, during the transaction, and provide subsequent service. In order to carry out mailing, it is not required to involve additional working units, certain mailing algorithms operate in the software, the manager will be able to set convenient options and then simply press the "send" button. What else is CRM useful for sending messages? The software allows you to track statistics on submitted materials, and also allows you to highlight a specific segment. What CRMs operate in the software services market? They can be simple, universal, can be burdened with unnecessary functionality. Simple CRMs for sending emails include programs that carry out a limited range of tasks. For example, this program will only run a mailing list. Complex CRM programs are burdened with unnecessary functionality, they are usually standardized, inflexible and have additional features that you can not always use in your work. Universal programs are, as a rule, platforms that can be adjusted to the activities of the enterprise. The range of their capabilities is wide, CRM can be customized at your own discretion. It is to such a product that the program from the company "Universal Accounting System" belongs. CRM software can be configured to efficiently send emails and more. The selected letter can be sent to email addresses, Viber, WhatsApp. You can also use the voice service when integrating with the PBX. The program has message templates. This means you don't have to waste time on standard messages like greetings or wishes. Templates can be customized, create your own templates and use them in your work. "Universal accounting system" to tune in to the segmentation of the client base. The capabilities of the platform allow you to enter detailed data about your customers, from contact information to personal preferences. At the same time, the smart USU service will not restrict you to enter information by volume. The entered information can be supplemented at your discretion or deleted. Thanks to this data, it is easy to form certain segmentations and use only the desired segment when sending mailouts. The USU CRM platform can be configured for any segmentation. The universal product is very easy to use, but at the same time it has a capacious functionality. Even a child can work in the program, it does not require special training, it is enough to study the instructions for use. Various languages are also available to work with the system. In the resource you can carry out in a clear voice. What does it look like? CRM will call the specified client on your behalf, duplicate the information and, if necessary, record the client's response. Moreover, it will do it at a certain time frame or on a certain date. USU platform can send messages to instant messengers. This is very convenient, especially for mobile users. Clients appreciate when a company applies modern methods to work. On request, our developers can provide additional functions, and various integrations with equipment are also available. For the busiest, we have developed a mobile version of USU. You can also work in the CRM program at a distance, through the system you can set up the management of your entire organization, as well as branches, structural divisions, and so on. On our website you will find a lot of additional information, demos, a trial version of the product. We do not burden our users with subscription payments, each client has its own approach and pricing. Through the software, you can not only send letters, but also manage all the processes of the organization. To do this, you just need to contact us and explain your range of tasks, our developers will select for you individual functionality for your business, for managing letters. Turnkey CRM from Universal Accounting System is the best solution for modern business.