Rating: 4.9. Number of organizations: 823

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM solutions

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  Who is the developer?

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Automation of large and medium-sized businesses in modern realities has become commonplace, but this mainly applies to different types of accounting, customer relationships, with rare exceptions, are not included in software functions, although CRM solutions can increase the efficiency of the sales department, which will accordingly affect profit growth. Small businesses, in principle, do not consider the option of introducing specialized software, believing that they can cope on their own. But even in a small business, modern technologies can provide support, take over accounting, routine operations, making it possible to direct all efforts to expanding the business. The issue of customer relationships requires a special approach in solving both small and large businessmen. Now it is not enough just to produce a quality product, offer a service in demand, it is necessary to convey to the consumer why your company is better than others. Market relations dictate their own rules, the solution of which can be the introduction of CRM technologies, where all tools are focused on attracting and retaining consumers. If earlier sales managers recorded calls and other forms of interaction as it was convenient for them, or, in extreme cases, in tables, then there was no single mechanism for subsequent control. In fact, there were no solutions as such for registering incoming calls, applications received from the site, and therefore, those responsible for the subsequent stages could not be found. For small businesses, while there are still few customers, it seems that this is not a problem at all, everything is always under control, but with the growth of the base, the amount of information that needs to be recorded and worked out increases, and this is where the problems begin, the consequence is the departure of customers to competitors. In this case, actual accounting is kept only at the level of paid orders, shipment of products. At the same time, it is not possible to determine the results of the work of employees, there is no transparency of processes. In any business, there is also a moment when one of the subordinates quits or goes on a long vacation, and their projects remain incomplete, the established contacts are lost.

Who is the developer?

As we said before, the best solution would be to switch to automating not only management, but also relationships with counterparties, using CRM technologies. As one of the best programs in this sector, we propose to consider the "Universal Accounting System", created by high-class specialists with extensive experience in software implementation. The uniqueness of the development lies in the ability to adapt to any area of activity, the size of the company also does not matter, even a small business will find suitable tools for itself. The USU software configuration will become the optimal CRM solution for small businesses and experienced entrepreneurs, as it will take over the management of internal processes, help to bring the relationship between staff, partners, through the use of electronic databases into a single order. You no longer have to search for information in numerous tables, in folders with documents, the platform will combine information in directories. Users will be able to create a new card in a few keystrokes and register a client, this applies not only to standard information, but also to the possibility of attaching contracts, documents, images. To quickly search for data in the CRM platform, you can use the context menu, where any object is located by several numbers or letters. The software is used to process requests from potential buyers, which are reflected in the database, regardless of the method of obtaining data. An electronic scheduler will become a useful service, it will not allow missing important scheduled events and will remind the employee about it. The use of CRM tools will be useful not only for staff, sales department, but also for management. The program will generate a reporting package, according to the configured parameters and on time, making it easier to control the organization.

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Who is the translator?

The platform from USU will be the best option for an organization when looking for CRM solutions that combine the functionality of an accounting system. The application's extensive capabilities will also cope with the management of the company's time and human resources, this applies to the distribution of tasks, with subsequent monitoring of compliance with the implementation deadlines. Specialists do not have to spend a lot of time preparing a report on completed tasks, the system will do this automatically and send it to the manager. In small, medium and large businesses, different equipment is used, information from which must be transferred to the database, but if integration is carried out, the data will immediately go into software processing. For different categories of counterparties, managers will be able to offer different conditions, prices, it is enough to indicate it in the card, the system will use the corresponding price list for calculations. Also, software algorithms will be useful when checking the relevance of the availability of positions in the warehouse, in coordinating the supply plan and other nuances that affect the success of the transaction. Unlike other solutions in the field of automation of the CRM format, USU can be adjusted to certain tasks and create a convenient workspace. Thanks to the separation of access rights to the database, it will be possible to protect confidential information from those who, on duty, are not supposed to know this. Only the owner of an account with the "main" role will be able to regulate the scope of their subordinates, expanding it as needed. The issues of preparation of documentation for applications will also become the task of the software, significantly speeding up the processes and completion of the transaction. The technologies used in the configuration comply with world standards, so even foreign companies will be able to implement our project in their business.

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If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM solutions