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Rating: 4.9. Number of organizations: 809
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Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

CRM system for call center

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Quick transition.
What do you want to do now?

If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.



CRM system for call center - Program screenshot

CRM system for the call center is an innovative tool that allows you to optimize the work with clients, facilitating the work of the organization's employees. The CRM program is aimed at improving the quality and speed of service provision, attracting new potential customers, business informatization and much more. Thanks to the software, the head of the call center will be able to control all the processes occurring in the enterprise, with minimal costs for production.

One of the most effective CRM systems for a call center is automated software from the creators of the "Universal Accounting System". The application has features that will certainly help the center increase sales and attract the attention of new visitors. For call centers, it is very important to take into account the opinion of customers, the characteristics of the target audience, and so on. For accounting, developers present to the attention of entrepreneurs a lot of useful features that will help simplify the work of call center employees.

A simple CRM system for a call center is an indispensable tool, the purpose of which is to control the dynamics of profits, account for the client base, manage customers and much more. At the same time, coupled with advanced functionality, the program offers users a simple interface, thanks to which the work becomes clear and easy for each user. The application is equipped with a simple interface, which is also intuitive for employees of the enterprise. To start working in a smart CRM system, they just need to upload a small amount of primary data into it.

Provision from USU is an automated assistant for the entrepreneur, which helps to solve many problems related to customers. Thanks to a simple CRM system for a call center, employees will be able to completely get rid of monotonous and simple processes, paying attention to the goals that are really important at the moment. The system allows the manager to evaluate the performance of employees, controlling the work at all stages. The application compiles a rating of employees, thanks to which the entrepreneur can make effective decisions regarding the distribution of responsibilities.

The program for CRM has a concise and beautiful design, which can be easily changed by uploading any image you like to your working background. The software is fully adapted to the user and is made in such a way as to provide employees with the convenience of using the functionality. Any user will be able to figure out in a matter of minutes how to change the design, as well as using all other functions.

CRM system for managing a call company performs a full analysis of financial movements, controlling the profit, income and expenses of the organization. The manager can analyze the data and make the most effective decisions for the development of the company. The software helps to make lists of goals and tasks that need to be achieved within a certain period of time. The planning system also promptly reminds employees of the enterprise about the need to fill out and submit a report to the head of the company. It should be noted that the user of the application can find the necessary information in a few seconds using a simple search system.

Who is the developer?

Akulov Nikolay

Expert and chief programmer who participated in the design and development of this software.

Date this page was reviewed:
2024-04-25

This video can be viewed with subtitles in your own language.

CRM platform for call centers is designed for maximum simple optimization of business and all its areas.

The application can be used both remotely and on the local network.

The CRM software has a large number of necessary and simple functions that open up various opportunities for the entrepreneur.

Thanks to the smart CRM software from USU, the manager can control the work of all his wards, fixing their rating in the system.

CRM software is equipped with a simple interface that every employee of the center can master in just a few minutes.

Beautiful design will not leave indifferent any employee of the trade organization.


When starting the program, you can select the language.

Who is the translator?

Khoilo Roman

Chief programmer who took part in the translation of this software into different languages.

Choose language

The CRM platform is universal, therefore it is suitable for both large enterprises and small firms that do not have branches.

The automated CRM system is protected by a strong password.

The backup function saves all documents in order to restore them in case of loss or other reasons.

A smart CRM application from the creators of the "Universal Accounting System" independently works with documents, providing employees with ready-made templates for reports, forms and other necessary files.

In the automated call center system, you can work in all languages.

A trial version of CRM software is available for free download on the official website of the developer.



Order a cRM system for call center

To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.



How to buy the program?

Installation and training are done via the Internet
Approximate time required: 1 hour, 20 minutes



Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!




CRM system for call center

The program promptly reminds employees of the need to fill in the necessary paperwork.

The software is designed for quick optimization and informatization of call business.

Only those employees to whom the manager gives access to editing information can work in the system.

CRM software for a call organization is equipped with a quick search system, which allows you to find the contact details of customers in a matter of seconds for easy communication with them.

In the application, you can carry out high-quality accounting and analysis of customers, suppliers of goods and much more.

The automated application is suitable for both advanced and novice users.