1. USU
  2.  ›› 
  3. Programs for business automation
  4.  ›› 
  5. CRM system of customers
Rating: 4.9. Number of organizations: 9
rating
Countries: All
Operating system: Windows, Android, macOS
Group of programs: USU Software
Purpose: Business automation

CRM system of customers

  • Copyright protects the unique methods of business automation that are used in our programs.
    Copyright

    Copyright
  • We are a verified software publisher. This is displayed in the operating system when running our programs and demo-versions.
    Verified publisher

    Verified publisher
  • We work with organizations around the world from small businesses to large ones. Our company is included in the international register of companies and has an electronic trust mark.
    Sign of trust

    Sign of trust


Quick transition.
What do you want to do now?



CRM system of customers - Program screenshot

Running a business involves doing a lot of things at the same time, in your head or diary you need to plan tasks for a working day, week or month, but if you imagine that you need to control all employees and their work in parallel, then you can’t do without an electronic assistant, so the customer’s CRM system will be able to take on most of the worries. Under the abbreviation CRM, the very purpose of the system is encrypted - customer relationship management, that is, assistance in distributing tasks and monitoring their execution. But this is only a small part of the possibilities of such a platform, in addition to systematizing work with counterparties, it will become much easier to manage the company in general. The use of CRM technologies has become widespread relatively recently, but many entrepreneurs have already evaluated the effectiveness of their implementation, software algorithms can transfer planning, accounting, monitoring the implementation of tasks and deadlines. The experience of progressively thinking business owners, who were able to immediately assess the potential of introducing specialized software to systematize work for each client, shows the growth of the organization in related aspects, competitiveness has increased significantly. If you decide to bring order to internal processes and increase sales through clear actions to attract customers, then first you should decide on the final goals and expectations, and then proceed to select an application. Now on the Internet it is not difficult to find a CRM system, the problem is the choice, because the success of further interaction with it depends on it. In this matter, it is important to find the optimal balance in the breadth of functionality, price and user interface clarity. A large set of options is not always an indicator of quality, because most likely only some of them will be used for work, and the rest slows down processes, so it is much more efficient to choose the program that can satisfy all your requests, based on the specifics of your business.

This video can be viewed with subtitles in your own language.

Thus, the "Universal Accounting System", having a flexible structure, allows you to adapt the functionality and adjust the content of the modules for a specific customer, while remaining affordable even for beginners. The developers have extensive experience and are well aware of the needs of entrepreneurs, which are necessarily taken into account when creating the optimal solution for automation. The application is based on three sections that are responsible for processing and storing data, actions aimed at solving problems and analyzing ongoing activities. They have a common structure of submodules, which makes it easier for employees to master a new tool and actively use it in their duties. To understand the functionality and manage the program, you do not need to have a special education, extensive experience, anyone who owns a computer can handle the development. To begin with, after the introduction of the software, there is a stage of filling out directories for clients, employees, partners, the company's material base, everything that the program will work with. The directories will help you to use CRM technologies, to control interaction with contractors. So, employees will be able to quickly find the necessary information, make amendments, register a customer or approve an application. The program will not lose sight of any important detail, which was a frequent occurrence among the staff, as a result of the human factor. Each user in the program is allocated a separate workspace, which determines the zone of access to information and functions, which in turn depends on the position held. This approach will allow staff to focus on the tasks that they must perform and avoid leakage of confidential data. The system will ensure that the information is updated so that only up-to-date information is used when completing tasks. All actions of the employee are immediately reflected in the database, the CRM platform simultaneously analyzes, highlighting the points that require correction.


When starting the program, you can select the language.

Choose language

The electronic databases of the CRM system of USU clients can contain not only standard digital information, but also additional, in the form of attached documentation, contracts, which will facilitate the search and maintenance of the history of cooperation. The program will bring all actions to standardization, everyone will do only what is supposed to be done, according to their position, while in close cooperation with each other. Any contacts with clients are recorded, this will take a minimum of time from the manager, but it will help the CRM system to regulate further tasks, distribute tasks. Automation will help to significantly increase the efficiency of the staff, as they will always perform their duties according to the set schedule, the application will monitor this and display a preliminary reminder. If it is necessary to divide customers into several categories in the software settings, this can be done without the help of specialists; you can also use different price lists with the corresponding tariffs when calculating. Sales managers will be able to make marks on the lists of counterparties in order to understand whether they belong to difficult or loyal categories, changing tactics in offers and negotiations. Thanks to the context menu, it will be possible to implement many more projects, since the search will take a few minutes, with the ability to filter the results according to the desired criteria. The functionality also allows you to set deadlines, priorities, set tasks for subordinates and track their implementation here. Control can also be carried out at a distance, from anywhere in the world, using a remote connection to the system via the Internet. An important option will be the ability to import and export documentation, tables and reports, since such a need will arise more than once during the entire activity.

  • order

CRM system of customers

The development team, before offering you the optimal version of the CRM platform, will delve into all the nuances of building a business, take into account your wishes. In addition to the points already described, the USU software configuration has a number of additional advantages, which can be found by means of a presentation, video or demo version distributed free of charge. You can also add up the final opinion on the configuration by studying the feedback of real users, to assess how much their business has changed after automation. If you have any questions or wishes, then during a personal consultation, our employees will be able to answer them and help in choosing the software content.