Rating: 4.9. Number of organizations: 222

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

Dispatching software

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  Who is the developer?

Program screenshot

The dispatching software is referred to as the USU Software. The installation is performed by the developer, using remote access if there is an Internet connection. After the installation of the dispatch software, or rather, in the process, it is configured in accordance with the assets and resources available to the enterprise, including the organizational structure and the staffing table, after which the universal automation program becomes a purely personal product and effectively performs duties only within the framework of this enterprise.

All USU Software products do not have a subscription fee, which distinguishes them from other alternative offers, and have a simple interface with easy navigation, which is already their distinctive features among similar developments on the market. A dispatch service that will actively use dispatching software to work on customers’ orders can attract workers with any level of user skill. They all may cope with their duties, even if someone has no computer using experience. Work in the dispatching software is reduced to master a few simple algorithms, after which the staff can work more confidently. The time spent in the information space to perform duties does not take more than a few seconds.

The more users there are, the better the dispatching software makes a description of all work processes so that the management can objectively assess the real situation in the enterprise. There is no limit on the number of employees. To protect the confidentiality of service information, individual logins and passwords that protect them are introduced, which prevent the ‘leak’ of commercial and personal data, providing access to the user, in accordance with the competence and authority. The dispatching service has access to the customer base, the order base, and the transport base with a list of vehicles available for transportation, sorted by transport suppliers.

In the customer base, the dispatching software places information about customers who have already handled orders and potential customers who may contact in the future. Therefore, the work goes in two directions: serving current clients and promoting services to potential ones.

Who is the developer?

Any customer requests are registered in the order database, including the calculation of the cost of services. Even if the transportation did not take place, the client will be included in the database as a potential, other employees related to marketing should work with him in the future.

In the transport base, the dispatching software provides a list of currently available transport. It contains all the technical parameters, including the date of the last inspection, and information about the capacity, route if there is a zonal distribution of transport. At the same time, the dispatching software will independently select the required transport when placing an application, considering the needs and wishes of the client.

It should be noted that this choice of dispatching software is the most correct from several points of view. From the point of view of costs, it is the most economical. From the point of view of the time of execution, it is the fastest. from the point of view of comfort, it is the best. From the point of view of supplier reliability, it is the most responsible. The assessment is based on a combination of factors and takes a few seconds. The result is considered instantaneously. As soon as the transport is selected, there is an automatic calculation of the cost of the order, considering the selected transport, time spent on the way, and level of comfort. Once the price is agreed with the customer, the dispatching software compiles the entire package of documents for this order, they can be printed or sent by e-mail using facsimiles instead of printing.

Further, the order goes to the transport company, the owner of the selected means of transportation for reservation for the specified period. Here the dispatching software allows a little ‘trick’. It uses a request made for the client but instead of payment details of the client, it indicates the details of the supplier. There are plenty of such ‘tricks’ in the dispatching software since saving labour effort and time is included in its task. The customer request is saved in the order database and assigned with a status corresponding to the current state of work on it. Each status has its own colour. It indicates the stage of readiness, so users will not waste time monitoring the execution. Visualization of the stage allows visual control over the order without immersion in details. Now, if a failure occurs at any production stage, then the dispatching software will give a signal, colouring the status of the application in red and, thereby, marking the problem area. At the same moment, the management receive a notification of an abnormal situation that has arisen, which may be non-compliance with the delivery time, vehicle breakdown, and others. The prompt intervention will allow avoiding force majeure, preventing the failure of obligations, or notifying the client in time.

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When starting the program, you can select the language.

Who is the translator?

Dispatching software carries out regular analysis of activities for all types of work, including personnel, customers, suppliers, their transport, and finances.

Analysis of cash flow allows you to identify non-productive costs or inappropriate costs, find the deviation and the reason for the actual indicators from the plan. Due to the set of finance, the company can determine what exactly the main flow of funds is spent on, how costs change over time, and what affects their dynamics.

The analysis of employees allows to objectively assess the effectiveness of each of them in terms of the volume of performance and time spent on it, attracted profit, and other criteria. The analysis of customers shows which of them brought more financial receipts, profits, how the activity of each customer changes over time and will allow encouraging the most significant. The analysis of orders can reveal the most popular route, the most profitable and unclaimed direction, which will allow timely adjustments to the cost to increase the demand.

The supplier reliability rating is also formed each period according to the terms of performance of obligations, the state of transport, the loyalty of prices, and allow you to choose the best partner. The marketing code indicates the most productive sites in promoting services by the difference between investments in each and the profit received from it in the form of new customers.

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Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

Dispatching software