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Operating system: Windows, Android, macOS
Group of programs: USU Software
Purpose: Business automation

Program for the dispatcher

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Program for the dispatcher - Program screenshot

Among the various forms of freight transportation, road transport is most popular due to its economic benefits and convenience that it provides. This method has such advantages as the speed of transportation of goods from the seller to the consumer without intermediate long stops, accurately distributing responsibility for each completed delivery, monitoring the condition and location in the logistics process. It is important for the dispatcher to create such conditions for customers to avoid problems that may accompany logistic processes. The operator is responsible for meeting the wishes and requirements of customers, providing an individual service to everyone, choosing the best option for moving goods. To organize the productive and structured work of a delivery company, it is necessary to use special computer programs. Among the many offers of similar applications; one stands out the most. It’s called the USU Software — a program for a vehicle dispatcher.

The USU Software is a platform that will help to establish processes that relate to the movement of products, automatically organizing contracts, monitoring their completion, preparing the necessary set of documentation for dispatchers, and a lot more. This program optimizes the work on the formation of delivery routes, taking into account the daily changes in the current orders. For each application, the most suitable vehicle is selected based on weight characteristics, which will reduce operating costs, increasing the effective load for each unit of the vehicle fleet which will make dispatchers work easier and more efficiently. The application helps dispatchers to react in time to changes in the situation, to quickly rebuild delivery routes, redirecting vehicles along with new directions. Dispatchers will also appreciate the ability to track the current state of affairs in the company, make decisions based on the analysis of the data obtained.

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The dispatcher, guided by the data gathered by the program, will be able to track each stage of the delivery. Despite the automatic routing settings, there is a module for quick manual adjustments or creating a path from scratch. In the program for the work of the vehicle dispatcher, the distribution of applications between the transport and the couriers in the automatic mode is adjusted, taking into account the conditions for transportation, the technical characteristics of all vehicles, and the time frame in which the transportation has to be performed. Taking into account every detail, the program will create the most accurate route, which will save some travel costs and help to calculate the dispatchers’ working hours. Possessing the whole complex of information, it is easier for the dispatcher to control deliveries, and focusing on the status of the order (in the menu it is displayed in different colors), timely resolve emerging issues, informing customers about the waiting period and the exact time of the delivery of the cargo. By transferring routing responsibilities, the workload on dispatchers is significantly reduced. In addition, following the developed distribution routes, the number of deliveries performed per shift increases, while using the same number of resources.

The program for the vehicle dispatcher monitors the timeliness of the execution of each transportation, and if deviations are found, the system will notify dispatchers about it. For example, if the driver is late at one of the addresses, then with the help of the program the dispatcher will be able to assess the risks that have arisen, make adjustments or automatically recalculate the arrival time at the following points. Carrying out work using the functionality of the USU Software will allow dispatchers to respond in time to any situation that might happen. Employees, thanks to the program, will be able to control vehicles and their movement, over the course of work, which eliminates the likelihood of misuse of technical resources and reduces the fuel drain. In case if the client has changed the delivery time, it will not be difficult to rebuild the track, even if the driver has already embarked on the flight, choosing the optimal correction option. The USU Software can be supplemented with a mobile version for the Android OS, which will allow you to establish contact with employees who perform transportation outside the office, providing up-to-date data on their work.


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The program for the work of a vehicle dispatcher and its functionality allows you to solve issues related to delivery in a city, where it is necessary to take into account the traffic congestion, short delivery times, and road surface repairs. Since deliveries can be performed faster it means that the amount of them performed daily increases as well, which leads to the business being more profitable than ever before. In addition, it is very easy to master the configuration of the USU Software, since the menu is thought out in such a way that each dispatcher can work with it, even without special technical knowledge. Even basic principles of working with the computer will suffice enough for the employee to begin to carry out their direct duties. The program will be useful for any company where it is required to organize the movement of goods and materials.

Let’s see what benefits you can get by using the USU Software. It can fill out various documentation: vouchers, applications, service plans, schedules, and orders for repairs, and services. The well-thought-out interface of the system is configured in such a way that it would be possible to quickly process all the received orders.

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Program for the dispatcher

Prompt creation of digital waybills for each type of car, where indicators of mileage, gasoline, drivers' working hours, costs of washing, parking, and other expenses are indicated. Reporting for each vehicle, dispatcher, repairs performed, services rendered, and other parameters that are required for management reporting. The program for the vehicle dispatcher allows you to select the most optimal routes for each driver during a work shift. Upon receipt of additional orders, it will not be difficult to make adjustments to the existing day schedule. Dispatchers will be able to track the movement of vehicles at all times. Accounting and planning the use of fuel resources allows you to reduce the cost of this part.

The calculation of each transportation is carried out according to the price lists, which in turn depend on the weight of the cargo and the distance over which the cargo is to be moved. For each client, a separate profile is created in the database, where, in addition to contacts, the interaction history is stored, and the documents for which transactions were made are attached. When creating routes, the program aims to reduce the cost of gasoline that vehicle will spend. When planning a flight, the delivery window specified by the client (the time interval when the order must be delivered) is taken into account.

Dispatchers responsible for the paperwork no longer have to manually take into account the restrictive factors of the movement of the cargo; for this, the program has implemented mechanisms that will do this automatically. Thanks to the USU Software, the dispatcher will always know the location of all vehicles, and the clients will be able to track their deliveries as well. If you connect the mobile version of the program to the main desktop one, the driver will be able to send reports that the cargo has already been delivered at a certain point.

The implementation of the USU Software will greatly facilitate the processes of transportation and trading companies at every stage, which means that the success and productivity of the business will increase!