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Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

Accounting of clients in MFIs

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One of the main conditions for the successful development of the lending business is the development of effective marketing strategies and the promotion of services on the market, therefore, the accounting of clients in MFIs is of great importance. A thorough study of CRM processes helps to identify the most promising areas of development, strengthen market positions, and expand the scale of activities. Consolidation and high-quality processing of data on all credit transactions is a laborious task, the best solution of which is the automation of settlements and operations. The use of specialized accounting of clients in MFIs improves the company's management process and maximize profits.

You can purchase a separate CRM program, however, in order to optimize costs, management, and control processes, you must use a multifunctional system. USU Software is distinguished by the high efficiency of the provided tools for various areas of work. Not only active conclusion of transactions and replenishment of the client base are under close control, but you also can maintain universal information directories and regularly update them, monitor debt repayment, make various, even the most complex calculations, keep records in any currencies, control cash flows in bank accounts, monitor employee performance, conduct financial and management analysis, and much more. Due to the wide functionality of the accounting of clients in MFIs, you are able to systematize all the processes carried out in MFIs, without additional efforts and investments.

Who is the developer?

The client base deserves special attention in our software. Managers will be able to register not only the names and contacts of each borrower but also attach accompanying documents and even photographs taken from a webcam to the record about a particular borrower on the MFI. Regular replenishment of the database allows not only assessing the activity of concluding deals and the effectiveness of the work of managers but also contributes to more efficient service. When drawing up each new contract, your employees will only have to select a client's name from the list, and all data on it is filled in automatically. Faster service has a positive impact on both reviews and loyalty levels, and clients will always use your MFI. This approach increases the volume of lending and, of course, the income of the organization.

However, the accounting of clients of MFIs in our program is not limited to data systematization. USU Software provides its users with tools for complete transaction support and communication with borrowers. Your staff has a variety of tools at their disposal to inform borrowers. To notify of arising debts or special events, managers can send clients e-mails, send SMS alerts, use the Viber service or automatic voice calls. These features allow you to optimize your working time and focus on more strategically important tasks and improving the quality of service. Moreover, in the computer system, the operative formation of various official letters is available. Download a notification about the default by the borrower of its obligations, about holding trades in collateral, or changing exchange rates in the MFIs.

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When starting the program, you can select the language.

Who is the translator?

For regular clients, the accounting of MFIs allows you to calculate various discounts, and in case of delay in payment, it determines the amount of the fine. Among the capabilities of the CRM module, there is also personnel control: due to information transparency, you can see which of the tasks have already been completed, whether they were done on time, what result was obtained. Also, determine the amount of remuneration of managers, considering the effectiveness of their work in the MFI, using the download of the income statement. The program improves the conduct of accounting and organization of MFIs and achieves high-performance indicators.

The program is configured according to the accounting and management requirements of each individual company to ensure a personalized approach and maximum efficiency. USU Software is suitable for MFIs, private banking enterprises, pawnshops, and any other credit companies of various sizes. You can consolidate information about the work of each branch and combine the activities of all departments in a common resource to make the management process easier. Moreover, you can configure the execution of transactions in any currency and different languages, as well as choose any interface style that suits you and upload your logo, so clients are aware. According to your requirements, not only visualization and work mechanisms are configured but also the type of generated documentation and reporting. Users of our system can generate in an automated mode various documents required in the accounting of MFI, as well as contracts and additional agreements. Drawing up a contract takes a minimum amount of working time since managers need to select several parameters - the amount and method of calculating interest, currency, and collateral.

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Accounting of clients in MFIs