Rating: 4.9. Number of organizations: 479

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

Organization of work of MFIs

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In microfinance, automation projects are increasingly used to delegate key management functions, including the customer database, lending operations, regulatory workflow, staff and resources. In general, the organization of the microfinance institutions' (MFIs) work is built on high-quality information support, where users can personally work with each client, listen to complaints and wishes, issue new optimization applications, monitor the financial activities of the organization, and plan operations for the future. Several innovative projects have been developed on the website of the USU-Soft under the industry standards of the MFIs. As a result, painstaking work with claims in MFIs becomes more productive, reliable and efficient. The project is not complex. Several people are able to work on the organization of key levels of management simultaneously. At the same time, personal admission rights are easy to regulate. Full rights are reserved exclusively for the program’s administrators. It is no secret that the activities of MFIs presuppose impeccable accuracy of calculations, when documents and lending agreements are drawn up correctly, without claims from both the parties of the borrowers and regulatory organizations. The software calculations are made promptly and accurately.

Who is the developer?

The system of MFIs work organization is not afraid of computational work, when it is necessary to urgently calculate interest on loans, automatically charge a penalty, or apply other penalties to the organization's debtors. Any payment can be detailed by month or day, as you like. Do not forget that the MFIs digital assistant of organization’s work and order establishment controls the main communication channels of the microfinance organization with the client database - voice messages, Viber, SMS and E-mail. It is not difficult for users to master the methods and tools of targeted mailing. Working with clients becomes more productive. By means of mailing, you can not only warn the borrower about the need to make the next loan payment, but also collect reviews, complaints and claims, offer to evaluate the quality of service, and determine a promising direction for development. The application monitors of organizations’ work exchange rate fluctuations in real time, which is especially important to MFIs whose activities are tied to the dynamics of the exchange rate. Current changes are instantly displayed in the registers of the program of MFIs work organization and entered into regulatory documents. There is no easier way to avoid claims from borrowers against MFIs to popularly spell out currency changes and refer to the letter of the loan agreement. In general, working with loans and related documentation packages becomes easier.

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Who is the translator?

It is not surprising that automated management is increasingly used in the MFIs field. The principles of work become more adaptive when it is easy to change the settings at your own discretion, to put emphasis on one or another level of the organization's management, as well as to manage finances. The system of MFIs work organization successfully adjusts the positions of addition, repayment and recalculation, displays the actual collateral in a separate interface, collects detailed reports on each loan application, assesses the contribution of staff to the overall performance of the structure, and carefully analyzes profit and cost indicators. The optimization software monitors the key processes of lending from MFIs, takes care of the calculation of interest, penalties and other penalties for debtors, and is engaged in documenting. The organization receives a truly effective management tool with adaptive settings. You can change them in accordance with your ideas about productivity and quality service. In general, the principles of work becomes optimized, both at certain levels of management, and in a complex manner. Through the main communication channels - voice messages, Viber, SMS and E-mail, you can directly enter into contacts with the client database, remind about paying the loan and collect reviews and claims.

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If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

Organization of work of MFIs