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Gulu la mapulogalamu: Zodzichitira zokha

Mapulogalamu USU

CRM mu bizinesi

Kusintha mwachangu.
Kodi tsopano mukufuna kuchita chiyani?

Ngati mukufuna kudziwa pulogalamuyo, njira yofulumira kwambiri ndikuwonera kanema wathunthu, ndiyeno koperani mawonekedwe aulere ndikugwira nawo ntchito. Ngati ndi kotheka, pemphani ulaliki kuchokera ku chithandizo chaukadaulo kapena werengani malangizowo.

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  Lumikizanani nafe Pano
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  Kodi kugula pulogalamu?
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  Onani chithunzi cha pulogalamuyo
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  Onerani vidiyo yokhudza mwambowu
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  Tsitsani pulogalamuyo ndi maphunziro ochezera
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  Malangizo ogwiritsira ntchito pulogalamuyo komanso mawonekedwe owonetsera
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  Fananizani masinthidwe a pulogalamuyi
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  Werengani mtengo wa mapulogalamu
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  Werengani mtengo wamtambo ngati mukufuna seva yamtambo
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  Kodi wopanga ndi ndani?

Chiwonetsero cha pulogalamu

Chuma chamsika chimatengera malamulo ake omwe salola kuyendetsa bizinesi yopambana popanda kugwiritsa ntchito njira zatsopano zowerengera ndalama komanso kulumikizana ndi makasitomala, kotero kugwiritsa ntchito CRM mubizinesi kumakupatsani mwayi woti mupitilize ndi nthawi ndikukhalabe opikisana kwambiri. Kukhazikitsidwa kwa makina apadera opangira makina kukukhala gawo lofunikira pakuwongolera kulumikizana ndi makontrakitala ndikuwonjezera kuchuluka kwa malonda azinthu zomalizidwa. Pulatifomu ya CRM ndikumanga njira inayake pogwiritsa ntchito zida zapadera zomwe zingathandize kukhazikitsa kuwongolera ndi kuyang'anira maubwenzi ndi makasitomala, onse ndi makasitomala okhazikika komanso omwe angakhale nawo. Kusintha kwa mawonekedwe atsopano kudzalola kampaniyo kuchepetsa ndalama zopangira pogwiritsa ntchito njira zopangira zinthu zosiyanasiyana, kuwonjezera phindu ndi zokolola za ogwira ntchito pokonza ntchito. Mabungwe okhawo omwe amamvetsetsa za chiyembekezo chogwiritsa ntchito matekinoloje amakono ndikuyesetsa kuwadziwa bwino omwe azitha kuchita bwino kwambiri kuposa omwe akupikisana nawo, potengera kuchuluka kwa malonda ndi mtundu wa ntchito. Choncho, n'zosadabwitsa kuti chiwerengero cha machitidwe a CRM pa intaneti chikungowonjezereka chaka ndi chaka, izi ndizochitika mwachibadwa ku pempho la amalonda omwe akufuna kugwiritsa ntchito mipata yonse kuti awonjezere zofuna. Mapulogalamu osankhidwa bwino amathandizira kukhazikitsa kuwerengera kolondola kwa mapulogalamu, kuyankha munthawi yake ku zofuna za wogula ndikupereka mawu oterowo omwe sangawalole kuti achoke popanda katundu. Koma pali magulu osiyanasiyana a mapulogalamu, ena mwa iwo ndi ovuta kwambiri pazida kapena mlingo wa chidziwitso cha ogwiritsa ntchito, zomwe sizovomerezeka nthawi zonse, chifukwa mudzafunika ndalama zowonjezera, kuwononga nthawi pamakompyuta ndi maphunziro aatali aatali.

Kodi wopanga ndi ndani?

Gulu la akatswiri a USU limamvetsetsa bwino zovuta zakugwiritsa ntchito mapulogalamu ndi mantha a amalonda, chifukwa chake, pakukula kwake, adayesetsa kuganizira mfundo zonsezi ndikupereka yankho lapadera lomwe lingakwanitse kwa aliyense pamtengo ndi kumvetsetsa. Universal Accounting System ipanga mikhalidwe yabwino kwambiri pakukhazikitsa matekinoloje amtundu wa CRM m'mabungwe ndi mabizinesi amtundu uliwonse. Kusinthasintha kwa mawonekedwe kumakupatsani mwayi wosinthira kwa kasitomala aliyense, pomwe kukula kwa bizinesiyo kulibe kanthu. Pambuyo povomerezana pazaumisiri ndikudutsa njira yoyendetsera ntchito, gawo lodzaza ma database amagetsi kwa anzawo, zinthu zakuthupi, zinthu zopangidwa ndi bizinesiyo zimachitika. Koma nkhokwezi si mndandanda wokhala ndi deta yokhazikika, komanso zolemba zogwirizana, makontrakitala ndi zithunzi, zomwe zimachepetsa kwambiri kufufuza kwa chidziwitso kwa ogwira ntchito. Zidzakhala zosavuta kuti ogwira ntchito alembetse makasitomala atsopano pogwiritsa ntchito ma templates ndi ma aligorivimu makonda, pomwe mizere ina imadzadzidwa yokha malinga ndi deta yoyamba. Oyang'anira malonda azitha kuyang'ana mwachangu kupezeka kwa malipiro, ngongole, kuchotsera kwa mnzake wina. Ngakhale kukambirana patelefoni pogwiritsa ntchito matekinoloje a CRM kudzakhala kofulumira komanso kopindulitsa, kotero mukaphatikizana ndi telefoni, mukamayimba foni, khadi lolembetsa lidzawonetsedwa pazenera, zomwe zimasonyeza zofunikira. Mutha kuwerengera koyambirira pakugwiritsa ntchito kuchuluka kwazinthu komweko, kuwononga nthawi yocheperako. Kuyankha mwachangu kotereku kumathandizira kukulitsa makasitomala akampani ndikukulitsa kupanga. Koma izi si njira zonse zoyankhulirana ndi ogula, automation ya misa ndi kutumiza munthu payekha kukulolani kuti mupange uthenga mu mphindi zingapo, sankhani gulu la olandira ndikutumiza zambiri. Panthawi imodzimodziyo, palibe njira yokhayo yotumizira ndi imelo, komanso kugwiritsa ntchito njira zina zoyankhulirana, monga SMS kapena viber messenger yotchuka.

Tsitsani mtundu wa makina

Mukamayambitsa pulogalamuyi, mutha kusankha chilankhulo.

Kodi womasulirayo ndi ndani?

Mapulogalamu athu pogwiritsa ntchito zida za CRM m'mabizinesi azitha kupanga mikhalidwe yabwino yosungira kasitomala kuyambira kuyimba koyamba, kukumana mpaka kumapeto kwa mgwirizano. Akuluakulu a bungwe ndi madipatimenti azitha kuwunika ntchitoyo pogwiritsa ntchito mitundu yosiyanasiyana ya malipoti, kusanthula phindu la katundu ndi ntchito, chidziwitso chamagulu ena a ndalama. Munthawi iliyonse yopereka lipoti, pulogalamuyo imapanga malipoti omwe amawonetsa kuchuluka kwa malonda ndi kupanga komwe kwamalizidwa. Ndipo pofuna kuletsa mwayi wopeza deta yautumiki, ogwira ntchito amapatsidwa malo ogwirira ntchito osiyana, khomo lomwe limapangidwa polowetsa malo olowera ndi mawu achinsinsi. Kutengera udindo womwe ali nawo, wogwira ntchitoyo azitha kudziwa zambiri komanso zosankha. Kugwiritsa ntchito zida zosinthira CRM kumathandizira kupanga njira yabwino, yogwirira ntchito, pomwe katswiri aliyense adzachita gawo lake la ntchitoyo, koma mogwirizana kwambiri ndi anzawo. Pulogalamuyi idzawongolera magwiridwe antchito anthawi zonse, izi zimagwiranso ntchito pakuyenda kwa ntchito, zomwe zidzalowe mumtundu wamagetsi. Mgwirizano uliwonse, satifiketi yomaliza, invoice, lipoti limapangidwa pamaziko a ma templates ophatikizidwa mu database ndikudzazidwa molingana ndi ma algorithms okonzedwa. Popeza kuti pulogalamuyo idzamasula nthawi, ikhoza kulunjika ku ntchito zina zomwe kutenga nawo mbali kwa anthu kuli kofunika kwambiri. Panthawi yomweyi, zitheka kumaliza ntchito zambiri ndi ntchito, kupeza njira zopangira bizinesiyo, ndikupanga mapulani olowera msika watsopano. Kulembetsa ntchito, kukonzekera phukusi lonse la zolembedwa zogwirira ntchito kudzachitika mwachangu komanso mogwirizana ndi njira zina, potero kuwongolera magwiridwe antchito komanso kuchuluka kwa kukhulupirika. Ogwira ntchito yotsatsa malonda azitha kugwiritsa ntchito zida zokonzekera bwino ntchito zolimbikitsa bungwe ndi katundu, ndikusanthula ntchito yomwe ikuchitika. Chochita chilichonse cha wogwiritsa ntchito chikuwonetsedwa m'dawunilodi pansi pa ma logins awo, kotero sizingatheke kuchitapo kanthu popanda kuwongolera.

Onjezani cRM mubizinesi

Gulani pulogalamu yopangidwa kale

Komanso inu mukhoza kuyitanitsa mwambo mapulogalamu chitukuko

Ngati muli ndi zofunikira za mapulogalamu apadera, yitanitsani chitukuko cha makonda. Ndiye simudzasowa kuzolowera pulogalamuyo, koma pulogalamuyo idzasinthidwa kunjira zamabizinesi anu!

CRM mu bizinesi