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Mapulogalamu USU

Mtengo wapatali wa magawo CRM

Kusintha mwachangu.
Kodi tsopano mukufuna kuchita chiyani?

Ngati mukufuna kudziwa pulogalamuyo, njira yofulumira kwambiri ndikuwonera kanema wathunthu, ndiyeno koperani mawonekedwe aulere ndikugwira nawo ntchito. Ngati ndi kotheka, pemphani ulaliki kuchokera ku chithandizo chaukadaulo kapena werengani malangizowo.

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  Kodi kugula pulogalamu?
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  Tsitsani pulogalamuyo ndi maphunziro ochezera
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  Malangizo ogwiritsira ntchito pulogalamuyo komanso mawonekedwe owonetsera
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  Werengani mtengo wa mapulogalamu
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  Werengani mtengo wamtambo ngati mukufuna seva yamtambo
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  Kodi wopanga ndi ndani?

Chiwonetsero cha pulogalamu

Kwa machitidwe a CRM, mtengo wamakampani osiyanasiyana umasiyana mosiyanasiyana, kutengera ma module omangidwa, kuthekera, makina osinthika ndi makonzedwe a ntchito. Kuphatikizika kwa CRM pamitengo yatsamba kumatengera zinthu zosiyanasiyana komanso kampani yomanga. Mukaphatikizira dongosolo la CRM, ndikofunikira kuyang'anira momwe mungayikitsire pamalowo, mwanjira yopanda cholakwika, yomwe imakhudza kukwaniritsidwa kwabwino. Kuphatikizika kwa tsambalo ndi pulogalamu ya CRM kudzachitika m'njira yabwino kwambiri, mukalumikizana ndi wopanga mapulogalamu odziwika bwino, wokhala ndi mtengo wotsika mtengo, womwe ndi Universal Accounting System. Mtengo woyika makina athu a CRM sudzafika m'thumba mwanu, ndipo bonasi ndiyopanda ndalama zowonjezera pamwezi. Ndizotheka kudziwa zosintha zosinthika, kuthekera, mwayi kudzera mu mtundu wa demo womwe ulibe mtengo, chifukwa. ndi mfulu kwathunthu.

Mu pulogalamu ya CRM, ndizotheka kuphatikiza ndi tsamba lakutali pogwiritsa ntchito foni yam'manja, kuphatikiza ndi ntchito yaofesi, kupititsa patsogolo ntchito yamakasitomala. Kusunga kasitomala m'modzi kumakupatsani mwayi wosunga zolemba ndikuwongolera zidziwitso zolumikizirana ndi zina, ntchito yochitidwa, kusanthula kwamalipiro, kutumiza ndi ngongole. Kampani yathu ili ndi chidziwitso chochuluka pakukhazikitsa kuphatikiza kwa CRM, pamitengo yotsika mtengo, kupanga makina opangira okha komanso kukhathamiritsa maola ogwirira ntchito.

Dongosolo la CRM limatha kugawira basi maudindo a ntchito, kulowa magawo osiyanasiyana azinthu zomwe zakonzedwa mukukonzekera, zodziwikiratu komanso nthawi yake yomaliza zovuta zilizonse, kuchepetsa kugwiritsa ntchito kuwongolera pamanja kapena kulowetsa deta. Ndi kuphatikiza kwa CRM pamtengo wotsika mtengo, ntchitoyi idzakhala yapamwamba kwambiri, yopereka mapulogalamu olemera, okhala ndi mibadwo yodziwikiratu ya zitsanzo ndi ma templates.

Pogwiritsa ntchito kuphatikiza kwa CRM ndi tsambalo, popanda mtengo wowonjezera, mutha kukweza zofunikira, ndikuwonjezera mawonekedwe ndi ma module omwe amapangidwira inu. Mawonekedwe a anthu amapatsa ogwiritsa ntchito mitundu yonse yamitundu yosiyanasiyana, monga kusankha ndi kukhazikitsa zilankhulo zingapo zakunja, kusankha mitu yosunga zowonera, kupanga, ndi kugwiritsa ntchito kulowetsa deta, kutumiza, ndikusaka pa intaneti. Zonse zomwe zili pamwambazi zimakhudza kwambiri kukhathamiritsa kwa nthawi yogwira ntchito, kuonjezera zokolola za ntchito, zomwe malipiro amawerengedwa, amaikidwa m'mabuku osiyana, kuwerengera nthawi yogwira ntchito.

Kuti muwunike ndikuwunika momwe dongosolo la CRM likugwirira ntchito, ndizotheka kutsitsa mtundu wa demo kwaulere, mwachindunji patsamba lathu. Otsogolera athu adzakulumikizani ndikukupatsani chithandizo chazidziwitso, komanso kuyankha mafunso anu.

Mwa kuphatikiza dongosolo la CRM ndi malowa, magazini apakompyuta ndi ma spreadsheets angapangidwe pochita ntchito zowunikira ndi kupanga.

Pulogalamu ya CRM yodzichitira yokha idapangidwa kuti ipangitse njira zonse zamabizinesi ndikuchepetsa nthawi yogwira ntchito, kuti bizinesiyo igwire ntchito mwachangu ndikuwonjezera mawonekedwe, kugulitsa ndikuwonjezera mtengo ndi mtundu.

Mawonekedwe ogwiritsira ntchito ambiri, opangidwira chiwerengero chopanda malire cha ogwiritsa ntchito, kuyang'anira pamodzi, kusanthula, kuwerengera, kulandira ndi kulowetsa zidziwitso mu dongosolo la CRM, kudzera pa intaneti yapafupi.

Kodi wopanga ndi ndani?

Ogwira ntchito onse, panthawi imodzimodzi, akhoza kugwirizanitsa ndi malowa, ngati ali ndi malowedwe aumwini ndi achinsinsi.

Maspredishithi ambiri amapereka kuthekera kowonetsa zidziwitso pazopempha, makasitomala enieni, zinthu, mabungwe, mitengo yamalonda.

Kugwiritsa ntchito zilankhulo zingapo nthawi imodzi, kumapezeka kokha mu pulogalamu yathu ya CRM, pamtengo wotsika mtengo.

Utumikiwu umapereka kusungirako kodalirika komanso chitetezo cha chidziwitso cha chidziwitso.

Kuphatikizana ndi ma media osiyanasiyana kumatsimikizira kulowetsa mwachangu komanso kusamutsa zidziwitso, mosasamala mtundu.

Mawonekedwe a Mawu ndi Excel angagwiritsidwe ntchito polowa ndi kupanga zikalata, kusamutsa ndi kusunga.

Kuwongolera kwa CRM kumachitika mosalekeza, pazochita zonse zopanga, kuphatikiza ntchito za omwe ali pansi.

Ntchito zomwe zakonzedwa zidzamalizidwa pa nthawi yake, poganizira kulowa kwa chidziwitso mu ndondomekoyi.

Tsitsani mtundu wa makina

Mukamayambitsa pulogalamuyi, mutha kusankha chilankhulo.

Kodi womasulirayo ndi ndani?

Njira zonse zimangochitika zokha, chifukwa chake, nthawi yogwira ntchito ya ogwira ntchito imakonzedwa.

Pothandizira, palibe chifukwa chokayikira kudalirika ndi nthawi yosungirako.

Ntchito ya CRM ndi kuphatikiza kwa zipangizo zamakono zimatsimikizira kuti zimagwira ntchito bwino komanso zimakhala zabwino.

Kuwongolera kutali, kotheka mukalumikizidwa ndi intaneti, pamitengo yaopereka.

Kuwongolera kwakutali kumachitika polumikizana ndi zida zam'manja.

Kupatukana kwa ufulu wogwiritsa ntchito, woperekedwa ndi malowedwe ndi mawu achinsinsi, kwa wogwira ntchito aliyense.

Zokonda zonse zimasinthidwa payekha kwa wogwiritsa ntchito aliyense, poganizira zosowa zogwirira ntchito.

Mtsogoleri akhoza kulamulira njira zonse, kupatsidwa mwayi wopanda malire.

Onjezani mtengo wa cRM

Gulani pulogalamu yopangidwa kale

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Mtengo wapatali wa magawo CRM