Urutonde: 4.9. Umubare w'amashyirahamwe: 999

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Gura gahunda ya CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Mubisanzwe birasabwa kugura gahunda ya CRM muribyo bihe iyo amaherezo ubucuruzi bugeze kurwego rushya rwose kandi biba ngombwa ko duhora dutunganya amakuru menshi. Byongeye kandi, birakwiye ko tuyigura hagamijwe gucunga neza ibikorwa bitandukanye byakazi hamwe nuburyo bukoreshwa nakazi, kuzamura ireme rya serivisi zitangwa nikirangantego, kongera igenzura mubibazo byimari, no guhuza ingingo nibintu bimwe mubucuruzi. Byongeye kandi, birakwiye ko tumenya ko ibintu byubwoko nkubu bishobora kugira ingaruka nziza cyane kumitunganyirize yimbere, bityo rero kugura software nkibi bigira uruhare runini mugutsinda ejo hazaza.

Indi mpamvu ituma ugomba kugura software ya CRM, nukuvuga, kuba imikorere yayo ishobora kugira ingaruka nziza kumikorere yikigo. Muri iki kibazo, rwose ibyanditswe byose birashobora guhindurwa muburyo bwa elegitoronike, bigashyirwa mubyiciro no mumatsinda, byahinduwe neza kandi bikabikwa mumasomero yihariye. Kandi imikorere yo kubyara inyandikorugero ziteguye, nazo, zizatanga amahirwe yo kuzigama igihe cyinyongera mugukusanya cyangwa kuzuza inyandiko zimwe.

Nkuko bisanzwe, ubu birashoboka kugura gahunda ya CRM yubwoko bumwe cyangwa ubundi mumasoko manini ya serivisi za IT. Mugihe kimwe, harashobora kuba umuguzi ashobora guhura muburyo butandukanye butandukanye, niyo mpamvu bitazoroha cyane kubatangiye guhitamo neza. Kubera iyo mpamvu, agomba rwose kwitondera ibintu byinshi kandi icyarimwe akazirikana ibintu bimwe na bimwe byingenzi kugirango abone software nziza gusa.

Mbere ya byose, sisitemu ya CRM igomba guhuzwa neza nibintu byose bigezweho. Ibi birakenewe kugirango mugihe kizaza bizashoboka buri gihe kumenyekanisha ibyongeweho byongeweho, kunonosorwa no kuvugurura: nka kamera ya videwo, kugenzura kure, gukoresha imashini zisanzwe nizindi mirimo, gutera inkunga ibikoresho byo kugurisha, gukusanya amakuru binyuze muri terefone zidasanzwe, kwakira ubwishyu binyuze muri serivisi za banki cyangwa urubuga rwa elegitoroniki.

Byongeye, ni byiza kugira uburyo bwikora bwikora muri gahunda za CRM. Ibintu nkibi ubu nibimwe mubyingenzi, kuberako tubashimira ko bishoboka gukiza ubuyobozi nabakozi kumubare munini wimirimo isanzwe, imirimo nibikorwa. Hamwe nubufasha bwa chipi, ntibizakenerwa guhora dushiraho ubwoko bumwe bwinyandiko, gukora buri gihe amakuru yububiko bwamakuru, kohereza raporo nibarurishamibare kuri seriveri yoherejwe, gutangaza ingingo ku mbuga za interineti, kohereza amabaruwa n'ubutumwa, no gukora misa guhamagara ijwi. Usibye ingingo zavuzwe haruguru, hazanabaho inyungu zinyongera ko amakosa namakosa ajyanye nibintu byabantu bizashira burundu, nkibisubizo, urugero, kubika ibitabo n’imari bizaba byinshi cyane, byihuse, byoroshye kandi gukora neza kuruta uko byari bimeze mbere.

Ninde uteza imbere?

Ibyiza byose byavuzwe mbere nimbaraga nibyo rwose sisitemu yo kubara kwisi yose ifite. Muri icyo gihe, ntabwo bashiramo gusa imirimo myinshi yo gutangiza ibikorwa byubucuruzi, gukoresha neza inyandiko no gushyigikira ikoranabuhanga rigezweho, ariko kandi bikubiyemo ibikoresho byo gutunganya amadosiye manini ya dosiye, kwandikisha umubare utagira imipaka wabakiriya, gucunga raporo nimbonerahamwe, kuzenguruka -kugenzura amasaha, nibindi

Urashobora kugura verisiyo yihariye ya sisitemu yubucungamari rusange, aho, ubisabye, dushobora kongeraho ibikorwa byose bidasanzwe cyangwa bidasanzwe, serivisi, ibikorwa, amabwiriza, ibisubizo, amahitamo hamwe ninyandikorugero.

Birashoboka gutumiza no kugura porogaramu idasanzwe igendanwa, ubifashijwemo nigihe kizaza bizashoboka kuyobora ishyirahamwe binyuze muburyo bugezweho bwibikoresho: telefone zigendanwa, iphone, tableti, iPad, nibindi.

Ihererekanyabubasha ryibikoresho nibikoresho bya elegitoronike amaherezo bizakingura inzira yo gutondekanya no gutondekanya amakuru ya serivisi, gushakisha byihuse ububiko na dosiye, kubika ako kanya no kwigana ibintu byanditse.

Inyungu zingirakamaro hamwe ninyongera bizatangwa nibikoresho byimari. Bizorohereza cyane gukemura ibibazo bikurikira: icyiza cyo kugura mugihe cyo kuvugurura imishinga, ni ubuhe bwoko bwibintu byinjira bigomba kugenzurwa buri gihe, ninde mu bakozi ugomba guhembwa amafaranga yigihembo, nibindi byinshi.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Gukosora ibicuruzwa bizoroherezwa cyane, kuko ubu imikorere ijyanye nayo izahora iboneka kubwibi. Hamwe na hamwe, bizoroha kandi kumenya abagurisha bagurishije neza ibicuruzwa, gukurikirana imipira nububiko, kureba amashusho namashusho.

Ububiko buzamura inzira yo kuzigama buri gihe infobase, byemeza umutekano wamakuru kandi unoze kwigana amakuru. Akarusho hano ni ukubaho kwikora, mugukora ibyo, abakozi ntibazongera gukoresha imbaraga mugukora ibikorwa bisanzwe.

Gushyira amabara kumurika bizakorohera kubona amakuru yerekanwe kuri ecran, kuva bose bazaba bafite ibintu bimwe byihariye. Rero, inyandiko hamwe nabakiriya bishyuye byuzuye kubikorwa byose hano bazabona, kurugero, ibara ryicyatsi, nibibazo bitera amabara bizaba umutuku.

Muri gahunda ya CRM, ibikoresho birahari mugukemura ibibazo muruganda rwububiko. Ibintu nkibi bizafasha kwandika ibicuruzwa byakoreshejwe cyangwa byagurishijwe mugihe gikwiye, gukurikirana imibare yibicuruzwa bisigaye (mububiko), no gutumiza ibicuruzwa bishya.

Uburyo bwinshi-bwabakoresha butangwa kuburyo umubare munini wabakoresha bashobora icyarimwe gukoresha sisitemu ya CRM uhereye kumurongo wa USU. Ibi ntabwo bizamura imikorere yimirimo myinshi gusa, ahubwo bizanagira uruhare mubikorwa byiza byumushinga wose muri rusange.

Tegeka kugura gahunda ya CRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Gura gahunda ya CRM