Urutonde: 4.9. Umubare w'amashyirahamwe: 571

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kubisosiyete

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Sisitemu ya CRM kumasosiyete yibikorwa ibyo aribyo byose, itanga automatike mumibanire nabakoresha, gutegura ibikorwa byakazi byabakozi no kugenzura imikoreshereze yabakiriya, gukurura bagenzi babo benshi nibindi byinshi birashoboka kubakoresha porogaramu. Guhitamo akamaro gakenewe, birakenewe gukurikirana, kugereranya sisitemu zose za CRM zitangwa kumasoko namasosiyete, mubijyanye nimikorere nubushobozi, ikiguzi nubushobozi, ukoresheje verisiyo ya demo, hanyuma ukomeze ushyire muburyo butaziguye. Sisitemu yacu yimikorere ya CRM yemeza isosiyete yawe urutonde rukenewe rwimikorere, gukora neza no gutangiza ibikorwa byose byubucuruzi, bikwemerera kujyana sosiyete yawe kurwego rushya, hamwe nimbaraga nke. Igiciro cyiza kuri CRM kigufasha gupfukirana ibice byose byubatswe, kuva mubigo bito kugeza binini.

Kubungabunga sisitemu yo gucunga ibikoresho bya elegitoronike igufasha gushyiraho igice cyibyakozwe, gukora imbonerahamwe imwe kubandi, ukurikije amahirwe yo gushakisha byikora ukoresheje amakuru yihariye (izina ryuzuye, nimero yinyandiko) yizina, akazi kakozwe nibicuruzwa byatanzwe. Porogaramu CRM itanga kwiyandikisha mu buryo bwikora no kuvugurura ibikoresho, ikuraho ibibaho byamakosa no kutumvikana. Iyo ucunga umubare munini wabakiriya no kubungabunga inyandiko, kwinjiza amakuru byikora birakenewe cyane, guhitamo igihe cyakazi no kukwemerera kugira amakuru yukuri, adafite amakosa. Kwakira amakuru yamakuru, muminota mike, moteri ishakisha imiterere irashinzwe.

Kwikora byikora byinyandiko na raporo, gutanga inyemezabuguzi hamwe nigiciro ukurikije urutonde rwibiciro, kurekura ibicuruzwa no kugenzura ibyiciro byose byubwikorezi, birahari hamwe no kugenzura kure, guhuza binyuze kumurongo wa interineti. Kwemera kwishura mumafaranga ayo ari yo yose yo hanze arahari mugihe ukoresheje impinduka.

Sisitemu ya CRM yemeza kugenzura ishyirwa mu bikorwa ry'imirimo n'ibikorwa byateganijwe, hitawe ku kwinjiza intego zashyizweho mu bategura, byemeza ko ibikorwa bizakorwa. Ukoresheje amakuru yamakuru ya mugenzi wawe, birashoboka kohereza byihuse amakuru ukoresheje SMS, MS, Imeri, ubutumwa bwa Viber, nta gushidikanya ko bizongera kandi bitezimbere umubano wabakiriya. Mugihe ukomeje sisitemu ya CRM, uzashobora gukurikirana kure ibikorwa byose, uhereye kumasezerano kugeza kubisubizo byanyuma.

Kugenzura imigendekere yimari, gusesengura ibikorwa byikigo, kugenzura no kubara imibare yakazi, kwakira ibishushanyo na raporo mugihe icyo aricyo cyose cyo gutanga raporo, kuzuza gahunda yo kugurisha, guha uburenganzira bwo gukoresha gukoresha ibikoresho, birashoboka kuri buri mukozi wikigo, ikayoborwa n'umutwe.

Urashobora gukuramo verisiyo yubusa ya CRM kurubuga rwacu, vuba kandi byoroshye. Ibi bizagufasha kumenya vuba ibikoresho n'amahirwe yo gukora neza kandi yujuje ubuziranenge mu bigo, nta mafaranga yo kwiyandikisha. Niba ari ngombwa kunoza porogaramu ya CRM, module yinyongera irashobora gushirwaho kugiti cyawe. Abajyanama bacu bahora bahuza kugirango batange amakuru nubufasha mugushiraho verisiyo yemewe.

Porogaramu yimikorere ya USU yateguwe byumwihariko kubigo bya CRM hamwe ningengo yimari iyo ari yo yose, itanga ihumure ninkunga ikwiye ya serivise kubikorwa byose byakozwe.

Automatisation ya porogaramu ya CRM itanga isosiyete hamwe nibinyamakuru byose bya elegitoroniki bikenewe hamwe nimpapuro zikwirakwiza zemerera vuba kwinjiza ibikoresho no gukoresha uburyo butandukanye bwo gusesengura no kugenzura.

Ninde uteza imbere?

Sisitemu ya CRM ya elegitoronike ituma bishoboka kugira hafi, guhora ukosora ibikoresho, urebye kuvugurura amakuru yamakuru buri gihe.

Amakuru agezweho, abakoresha barashobora gushushanya kumurongo umwe wamakuru utanga ububiko bwigihe kirekire kumyaka myinshi, bikaguma bidahindutse, hamwe no kubika kenshi.

Gucunga ibyateganijwe, amateka yubusabane nubucuruzi kubikorwa, abakiriya runaka, ibicuruzwa.

Isosiyete ikora neza kuburyo bwa CRM interineti yubatswe kuri buri mukoresha, hitabwa kubyo umuntu akunda.

Abakoresha barashobora kwigenga guhitamo inyandikorugero zikenewe, inyandiko z'icyitegererezo, kuzihindura bonyine cyangwa gukuramo kuri interineti.

Kurinda igihe kimwe cyo guhindura inyandiko namakuru yamakuru.

Kwinjira gusa kubipimo byihariye, kwinjira nijambobanga.

Ifunga rya ecran yikora ikorwa mugusoma uburenganzira bwihariye nibiranga.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Gutanga uburenganzira bwabakoresha bishingiye kumyanya yabakozi muri CRM yikigo.

Uburyo bwinshi-bwabakoresha, buraboneka kubakozi bose, kugirango bukoreshwe icyarimwe nabakozi bo mumashami yose n'amashami, ukurikije amahirwe yo guhuza imiyoborere mububiko bumwe.

Gukwirakwiza ibikorwa byakazi no kubara, ukoresheje amakuru yinjira.

Gushiraho inyandiko zose.

Imiterere yinyandiko zose (MS Word na Excel) zirashyigikiwe.

Kwemera kwishura, mumafaranga ayo ari yo yose yoroshye yo mumahanga, hamwe niyubaka.

Igenzura ryuzuye mubikorwa, guhera kubisabwa no kurangirana no kohereza ibicuruzwa kubabihawe.

Ubuyobozi bwa moteri ishakisha imiterere, itanga kwakira ibikoresho muminota mike.

Tegeka cRM kubisosiyete

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kubisosiyete