CRM yo kwitabira

Video ya cRM yo kwitabira

Iyi videwo irashobora kurebwa hamwe na subtitles mururimi rwawe.

Kugura porogaramu, hamagara gusa cyangwa utwandikire. Inzobere zacu zizemeranya nawe kubijyanye na software ikwiye, gutegura amasezerano na fagitire yo kwishyura.

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CRM yo kwitabira nigikoresho cya software igezweho yo kumenya kwitabira ikintu cyangwa urubuga. Ninde uyobewe kwitabira? Kwitabira ni ngombwa ku bigo by’uburezi, amahugurwa, amashuri atwara ibinyabiziga, ibigo bitangira amashuri, ingoro ndangamurage n’indi miryango aho umushyitsi ari kuri iki kigo. Kuki gukurikirana abitabiriye ari ngombwa cyane mumiryango nkiyi? Kuberako ariwe werekana uburyo ishyirahamwe rikora neza kandi niba abakoresha serivisi babikeneye. Kwitabira cyane bigera ku nyungu nini mubikorwa. CRM yo kwitabira irashobora kuba yoroshye, cyangwa irashobora gukora imirimo yinyongera. Kurugero, irashobora kwandika amakuru yabasuye, kimwe nibindi bikorwa bibera mumuryango, ibigo byuburezi. Ibaruramari ryabitabiriye ni ngombwa mu gusobanukirwa umubare w’abanyeshuri bitabiriye amasomo, bityo bakumva gahunda yuburezi. Niba umuntu asibye amasomo yuburezi, icyuho kigaragara mumwibuka ye, bivuze ko ubumenyi yateganyaga kubona yitabira amasomo bizaba kure cyane. CRM yo kwitabira ni gahunda yibanda ku kunoza umubano wabakiriya. CRM igezweho ifasha amashyirahamwe kugabanya ibiciro no kwihutisha ibikorwa. Byashyizwe kuri mudasobwa isanzwe cyangwa igikoresho kigendanwa. Hifashishijwe CRM, abahanzi barashobora gutanga raporo kumutwe, kandi umuyobozi ashobora kwishyiriraho intego nintego, kugenzura ibikorwa byakazi ku giciro gito. Ibi bituma bishoboka kudatakaza umwanya mubikorwa bisanzwe, ariko kwibanda kukwagura ibikorwa byawe. CRM yo kwitabira igufasha kwandika igihe cyabahanzi bamaranye akazi, kwandika igihe cyo gusurwa nintego. Kugereranya, urashobora kuzana amakuru yukuntu gusurwa byanditswe mbere. Amakuru yose yibanze mu kinyamakuru kimwe, cyabitswe n'umukozi ubishinzwe, amasaha yo gusurwa, amakuru y'abashyitsi, ikintu cyo gusurwa, n'ibindi byinjijweyo. Ibinyamakuru nkibi byagaragaye ko bidakorwa, kuko kugirango ugenzure abitabira, ugomba kumara umwanya munini. Ntibishoboka gusesengura ibyiciro byabashyitsi basuye umuryango. Hamwe na CRM, ibintu biratandukanye, amakuru yose yinjiye mu buryo bwikora, birahagije gushiraho amakuru, niba ibi, kurugero, bireba amasomo yuburezi. Umwarimu azakenera gusa kugenzura agasanduku kari hafi yamakuru yumunyeshuri muri gahunda, cyangwa abashyitsi bazahabwa igikomo cyangwa ikarita, byerekana niba uwo muntu yasuye ikigo. Amakuru azagaragaza kandi igihe umuntu yamaze mumuryango, amasaha yaje, amasomo yize, nibindi. CRM igezweho ntabwo yashyizweho gusa kubitabo byitabiriwe gusa, birashobora no gukoreshwa mugukora ibindi bikorwa. Kurugero, uzashobora kugenzura byimazeyo inzira yo kugurisha, kugenzura ibicuruzwa no gutembera kwinyandiko. Mugihe ukorana nabakiriya, urashobora gukurikirana amateka yose yimikoranire, kandi porogaramu ntizagaragaza gusa amakuru yumuntu wasuye, ariko kandi nibicuruzwa akunda, igihe cyo gusura cyoroshye, ibyo ukunda, gahunda za bonus, gufata amajwi, kwandikirana, nibindi. ku. Kuki byoroshye cyane kugira amakuru nkaya? Kuberako ntabwo burigihe hazabaho umuyobozi wakoreye umukiriya runaka mbere. CRM yo kwitabira izereka umukozi amateka yimikoranire numukiriya, iyo ahamagaye, CRM izerekana ikarita ye. Umuyobozi ubishinzwe arashobora kumusuhuza atanga izina rye nizina rye, bityo agakomeza aho umukiriya wawe akunda, kandi akanasobanukirwa hakiri kare ishingiro ryubujurire. Muri CRM yo kwitabira, urashobora gukora isesengura ryimbitse ryibikorwa byubucuruzi, igice cyamakuru kizafasha hamwe nibi. Kwitabira CRM birashobora gukwirakwiza kuri e-imeri, abakoresha telefone zigendanwa, Intumwa, imbuga nkoranyambaga, kandi no guhamagara mu majwi. CRM yo kwitabira muri Universal Accounting Sisitemu ni urubuga rugezweho rwo gucunga ibikorwa byubucuruzi. Ishyirwa mu bikorwa rya CRM rikorwa kuri mudasobwa ifite sisitemu isanzwe ikora, mugihe inkunga yacu ya tekinike itanga inama zihoraho hamwe ninkunga yamakuru. CRM yo kwitabira itandukanye na USU muburyo bwimikorere n'imikorere itoroshye. Nigute serivisi yo kuyobora abitabira ikora? Kugirango utangire gukora muri sisitemu, birahagije kuzuza module nkuru no gukora konti hamwe nijambobanga. Muri icyo gihe, umubare utagira imipaka wa konti urashobora gushirwaho muri porogaramu, igahabwa buri mukoresha ku giti cye. Kurinda ububikoshingiro kuburenganzira butemewe, urashobora gushyiraho uburenganzira bwo kwinjira kuri buri konti. Akazi k'umukozi gakorerwa mumwanya wa elegitoroniki kugiti cye, mugihe ntaho gihuriye numurimo wabandi bakozi. Buri mukozi ashinzwe ibikorwa byakozwe muri gahunda. Iyo uhujwe na monitor, urashobora kwerekana amakuru kuri buriwese kuri gahunda zitandukanye, amakuru yabarimu, amasaha yakazi ateganijwe, nibindi. Amakuru atandukanye arashobora kwinjizwa muri gahunda, kurugero, integanyanyigisho, ibiganiro, amakuru yerekeranye nibikoresho biri mumashuri, nibindi. Kubara kubasura biroroshye cyane, umuyobozi ubishinzwe akeneye gusa kwandika amakuru kubyerekeranye nuruzinduko, ukurikije aya makuru, urashobora gukurikirana amasaha abarimu bakoze, niba abiyandikishije bakoreshejwe, noneho iminsi izandikwa. mu buryo bwikora iyo usuye. Porogaramu irashobora gushyirwaho kugirango ikumenyeshe ko udahari, cyangwa ideni ryabanyeshuri. Muri CRM yo kwitabira USU, urashobora gushyira mubikorwa kubara amakarita yihariye. Ikarita izaba irimo barcode yatangijwe mugihe winjiye mubigo cyangwa mwishuri. Ikarita yamakarita irashobora kugereranwa namakuru yaturutse kubakurikirana. Kumenyekanisha birashobora gukorwa haba kuri barcode no kumafoto yabanyeshuri. Porogaramu irashobora gushyirwaho kugirango itangire ukoresheje serivisi yo kumenyekanisha isura. Birashoboka gushyira mubikorwa gahunda zitandukanye, ibihembo no kugabanyirizwa muri sisitemu. Porogaramu izashobora kohereza ubutumwa neza kuri aderesi cyangwa serivisi wifuza. Niba uruganda rufite ingingo zo kugurisha, nka buffet cyangwa kantine, iri shami ryubucuruzi rishobora gucungwa binyuze muri sisitemu. Byongeye kandi, porogaramu irashobora gutanga inyandiko. Serivisi yo gusuzuma ireme rya serivisi zitangwa izerekana uburyo umuryango ukora neza, uko abakiriya banyuzwe. Mugukoresha iyamamaza, kwitabira USU CRM bizashobora kumenya ibisubizo byabaye byiza mugukurura abakiriya bashya. USU ifite andi mahirwe kubucuruzi bwawe. Kugira ngo umenye byinshi kuri serivisi zacu, ohereza icyifuzo cyo gushyira mubikorwa muburyo bworoshye kuri wewe. Demo na verisiyo yo kugerageza gahunda ya CRM nayo irahari kuri wewe. Ntugahagarike ibikoresho bifatika nyuma, kuko birashobora gutuma ubucuruzi bwawe bugenda neza uyu munsi.