Urutonde: 4.9. Umubare w'amashyirahamwe: 343

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM ya siporo

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Abantu benshi kandi benshi bahitamo gukurikirana ubuzima bwabo bakajya muri clubs zimyitozo ngororamubiri, bigira uruhare mu kwagura ubu bwoko bwubucuruzi, bityo, amarushanwa akiyongera, bityo ba rwiyemezamirimo bakunda gukoresha ibikoresho bitandukanye kugirango bakurure kandi bagumane abakiriya, CRM kuri imyitozo ngororamubiri irakwiriye. Gufungura imyitozo ngororamubiri n'ibikoresho by'imyitozo ntibihagije kugirango ibikorwa bigende neza, buri kantu kose ni ngombwa hano, duhereye kubisana, gushushanya, urwego rwibikoresho bya tekiniki, ubuhanga bwabakozi na serivisi yinyongera itangwa. Gusa hamwe nuburinganire bukwiye bwingingo zose ushobora kwiringira urujya n'uruza rwabashyitsi, ariko mugihe kimwe nibi bihe, ugomba gukomeza gucunga inyandiko imbere no kubara ibaruramari, kwishyura imisoro, kugenzura imirimo yabakozi no gutegura bije. Kubura uburyo bushyize mu gaciro bwo kwandikisha abantu bashya, gutanga amatike yigihembwe, kubaka ingengabihe yabatoza no gutanga ibyumba, nigice gito cyibibazo ba rwiyemezamirimo batangiye bahura nabyo. Ihitamo ryikinyamakuru cyanditse cyangwa porogaramu yoroshye igabanya cyane ubushobozi bwo guteza imbere amakuru no gusesengura. Porogaramu yihariye yo gukoresha mudasobwa hamwe na tekinoroji ya CRM irashobora guhindura imikorere yimirimo, ndetse no gutanga imirimo yo kuzamura neza serivisi, kumenyesha abakiriya, mubyukuri, kwibanda kubucuruzi kubyo abashyitsi bakeneye. Umutwaro wamahugurwa ufatanije nizindi gahunda zingufu ziri mukwiyongera kubisabwa, kandi software izatanga urwego rwa opium rwo gufungura ubushobozi, mugihe byongera amafaranga nibyiza byo guhatanira. Uburyo butunganijwe buzamura icyizere cyabantu kandi, bityo, byongere abitabira siporo inshuro nyinshi mugihe gito. Ubuyobozi, imbere yumufasha wa elegitoroniki wo mu rwego rwo hejuru, buzashyiraho imiyoborere iboneye kandi igenzure byimazeyo uko ibintu bimeze ubu, hamwe nubushobozi bwo gusubiza mugihe gikwiye. Sisitemu yo gukoresha CRM izashyira ibintu murutonde haba murwego rwo kugisha inama no gushyiraho gahunda kuri gahunda zihariye, ndetse no kugabura igihe cyakazi, kugenzura ishyirwa mubikorwa.

Ninde uteza imbere?

Ba rwiyemezamirimo bakunze kumara umwanya munini bahitamo software, kuko, nubwo zitandukanye, ntabwo abantu bose bashoboye guhaza ibyo sosiyete ikeneye byose, cyangwa ntibashobora kunyurwa nizindi ngingo, nkibigoye byimiterere, igiciro kinini . Byiza, porogaramu igomba kuba ishobora guhuza nibintu byihariye byubucuruzi, igatanga ibyiciro bitandukanye kandi igakomeza kuboneka mugusobanukirwa kwabakoresha imiterere itandukanye, nkuko sisitemu ya comptabilite ibikora. Umwihariko wa platform uri muburyo bworoshye bwimiterere nubushobozi bwo guhitamo igikoresho cyihariye kubakiriya. Porogaramu yabayeho ku isoko ry’ikoranabuhanga mu myaka myinshi kandi yashoboye kugira impinduka mu rwego rwo kunoza serivisi zitangwa, zishingiye ku ikoranabuhanga rigezweho ndetse n’uburyo bwa CRM, nkibintu byingenzi byubucuruzi bwatsinze. Sisitemu ikwiranye nubwoko butandukanye bwibikorwa, mubakiriya bacu harimo ba nyiri siporo, siporo, bityo dufite igitekerezo cyibiteganijwe n'intego z'abayobozi. Turashimira gahunda yacu, uzagenzura imirimo ya buri wese ayoboye, ukurikirane iboneka ryumutungo wibintu nibikoreshwa kugirango wirinde igihe cyabyo cyangwa kurangiza mugihe kitari cyo. Kwiyandikisha kwabashyitsi bashya, gutanga abiyandikishije, kugisha inama, kwakira ubwishyu no gutanga sheki bizihuta cyane kubera ko hari algorithms, inyandikorugero na formula zimwe. Gukora gahunda no kuzirikana gahunda yihariye yabatoza, akazi ka buri siporo cyangwa kuzuza amatsinda yo guhugura bizaba ikibazo cyiminota mike. Automation izagufasha kwandika amasaha y'akazi y'abakozi, kwerekana raporo no kubara umushahara. Imirimo y’ishami rishinzwe ibaruramari nayo izahinduka, zimwe mu mpapuro zuzuzwa mu buryo bwikora, hashingiwe ku zisanzwe ziri mu bubiko, kandi gutegura raporo y’imisoro bizakorwa nta kirego. Kuba hari tekinoroji ya CRM bizagira uruhare mugukemura byihuse ibibazo bivuka hagati yinzego n'amacakubiri, birahagije gukoresha module y'itumanaho imbere.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Imikorere yagizwe mubipimo byose igufasha gushiraho umubare utagira imipaka wo kugurisha funnel, ukurikije intego zubucuruzi muri siporo. Abakozi bazashobora kuzamura umukiriya kugura abiyandikishije hakoreshejwe algorithm ya automatic funnel, bityo CRM itezimbere ishami rishinzwe kugurisha. Iboneza rizakusanya ibyifuzo biva mumasoko yose ahuriweho, harimo terefone hamwe nurubuga, mugihe isaranganya ryabo rikorwa ukurikije akazi kakozwe, ingingo nicyerekezo cyicyifuzo. Gukosora buri cyiciro no gukorana nabafatanyabikorwa bashobora gufasha gusesengura no gutekereza ku ngamba zizakurikiraho mu kwamamaza no kwagura ubucuruzi. Ikarita ya elegitoronike yibikorwa byabakiriya ntabwo izaba ikubiyemo gusa umubano, ariko kandi amateka yose yubufatanye, guhamagarwa kwakozwe, gahunda zarangiye, kandi kugirango byorohe, urashobora kwomekaho ifoto yafashwe mugihe cyo gusura bwa mbere ukoresheje gufata ishusho muri mudasobwa igendanwa cyangwa kamera ya mudasobwa. Iyindi nyungu yo gushyira mubikorwa gahunda za CRM kumikino ngororamubiri nubushobozi bwo gutangiza bonus, sisitemu yo gushimangira club, kugabanuka. Gutanga ikarita yabanyamuryango ntibishobora gusa kuba ikarita yubucuruzi kandi bigafasha kwandika vuba amakuru yo kwitabira amasomo, ariko kandi bigatanga amahirwe yihariye mugihe ibintu bitandukanye byujujwe (umubare wamasomo, umubare runaka wateranijwe). Aya makarita arashobora guhabwa kode ya barcode, kandi kuyiranga birashobora gukorwa hifashishijwe scaneri yinjiye mubishingwe. Abayobozi cyangwa abashyitsi bazashobora gukora byoroshye kubika iminsi cyangwa amasomo runaka, umutoza wihariye, gukanda imbeba ebyiri. Porogaramu ya USU ishyigikira uburyo butandukanye bwo kwishura ubwishyu, harimo amakarita ya banki cyangwa binyuze muri terefone, bityo bikagura inyungu kubakoresha. Kubikorwa byose, ibikorwa, hashyizweho uburyo butandukanye bwo gutanga raporo, harimo kubijyanye n’imari, kwerekana amafaranga yakoreshejwe ninyungu, kandi gusesengura no guhanura bizahita bikorwa. Kubaho gushungura nibikoresho byumwuga bizafasha mukubona imibare yakarere runaka nishami. Imbere yurusobe rwose rwama clubs yimyitozo ngororamubiri, niyo yaba yaratatanye kubutaka, hashyizweho umuyoboro rusange wamakuru wo guhanahana amakuru agezweho, kubona ibyangombwa ukoresheje interineti.

Tegeka cRM ya siporo

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM ya siporo