Urutonde: 4.9. Umubare w'amashyirahamwe: 926

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kugirango ibyuzuzwe

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Itangizwa rya CRM kugirango ryuzuze ibyifuzo uyumunsi ryoroshya akazi kandi ryoroshya inzira yumusaruro, rihindura igihe cyakazi cyabakozi mukarere runaka. Gukora neza no kurwego rwo hejuru nurufunguzo rwo gutsinda kwa buri ruganda. Hamwe nibisabwa bya CRM yihariye, umubare wabo ku isoko wiyongereye, kubwibyo, mugihe uhisemo, ugomba gukora bike. Ni iki kigomba kuyoborwa muguhitamo sisitemu ya CRM? Ubwa mbere, gusesengura ubucuruzi bwawe, uzirikana ibyiza n'ibibi byose. Icyakabiri, kubaka gahunda isobanutse yubuyobozi, ibaruramari no kugenzura mugihe ukorana nabakiriya no gutunganya porogaramu. Icya gatatu, witondere igiciro nubuziranenge bwibisabwa wa CRM wahisemo, kumikorere, ibipimo, koroshya no gukora neza. Na none, ikishobora gufasha ni verisiyo yikizamini, ni ubuntu rwose kandi igufasha gusesengura ubushobozi bwose bwa gahunda hamwe no gusuzuma imikorere, ikuraho gushidikanya mugihe gito. Iterambere ryacu ryihariye Sisitemu Yumucungamari Yose Yikora ifite umuvuduko mwinshi wo gutunganya amakuru, interineti yujuje ubuziranenge, uburyo bwo kuboneka, uburyo bworoshye kandi bworoshye, imiyoborere rusange ntabwo ari mubijyanye nubuyobozi n’ibaruramari gusa, ahubwo na politiki y’ibiciro, hamwe nubuntu amafaranga ya buri kwezi. Mugihe uzigama umutungo wimari, ntuzagabanya gusa, ahubwo uzaniyongera, urebye imikorere ihanitse hamwe nuburyo bwihariye kuri buri mukiriya numukoresha.

Ninde uteza imbere?

Porogaramu ya CRM yo gukora imirimo itandukanye igufasha guhindura kugiti cyawe sisitemu kuri buri mukozi, ukoresheje module nibikoresho bitangwa nabateza imbere mubikorwa no muboneza. Na none, imiterere ihindagurika igenamigambi yatoranijwe ku mukozi runaka, urebye ibikorwa. Gushiraho ntibifata igihe kinini kandi ntibisaba amahugurwa, na none, ntibisaba ishoramari ryamafaranga. Kuburyo bwiza bwo kwinezeza no gusohoza inshingano zabo, abayikoresha barashobora guhitamo insanganyamatsiko yifuzwa kuri ecran ya ecran ya paneli ikora, hiyongereyeho amahitamo yabo. Guhitamo ururimi nigikoresho cyingenzi mugihe ukorana na mugenzi we kandi ukoreshwa na buri mukozi wigenga. Iyo ushyizeho porogaramu ya CRM, buri mukoresha ahabwa kwinjira hamwe nijambobanga ryihariye kuri konte, hamwe nogutanga ibikoresho bikenewe, kwinjiza amakuru no gukemura ibibazo kubisabwa. Mugihe ukora akazi ko gukuramo amakuru nabantu bo hanze, sisitemu ya CRM izabimenyesha, ihita ihagarika kwinjira, hamwe no kongera kubyemerera. Ibisobanuro byose hamwe nibisabwa hamwe nibindi byangombwa bizabikwa mububiko bumwe, hamwe nuburenganzira bwo kubona uburenganzira, bushingiye kumyanya yabakozi bashobora icyarimwe gukorera muri sisitemu ya CRM kurubuga rwibanze. Porogaramu zose zakiriwe nisosiyete zizerekanwa muri software, hamwe no kugabana no gutondekanya nishami. Buri porogaramu izagaragara mubinyamakuru bitandukanye, kugenzura imiterere no guhindura impinduka kurangiza imirimo, kandi umuyobozi azashobora kubona imbaraga zo gukura no gutanga umusaruro, gusuzuma ubuziranenge n'umuvuduko wa buri mukozi, akanabika inyandiko zakazi amasaha, hakurikiraho umushahara na bonus. Ntakintu na kimwe gishobora guhunga ibitekerezo byawe, ukurikije imikoranire nibikoresho bitandukanye hamwe na porogaramu, nk'ikusanyamakuru ryamakuru, rifasha kwandikisha amakuru, kubara. Scaneri ya barcode igufasha gukurikirana ibikoresho nibisabwa, ukabinjiza muri base ya CRM hamwe nibisobanuro birambuye hamwe nakazi kakozwe. Birashoboka gucapa porogaramu kuri printer. Na none, birakwiye ko tumenya guhuza hamwe na comptabilite ya 1C, gutanga igenzura ryimurwa ryimari, gushiraho inyandiko na raporo, hamwe nibikorwa byo kwishura, nibindi. ishyirahamwe, hitabwa ku kuzamuka cyangwa kugenda kw'abakiriya.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Mubisabwa muri USU, birashoboka kubyara ibinyamakuru bitandukanye hamwe nububiko bwabakozi ba CRM, aho buri cyifuzo kizitabwaho, hamwe nakazi kakozwe no kwishyura, gusubiramo, nibindi. Gutura bizaba byikora, no kwishyura mumafaranga cyangwa atariyo -amafaranga, mumafaranga yose yisi. Amakuru yose azahuzwa muri sisitemu ya CRM, atanga ibipimo byiza. Birakwiye ko tumenya ko ibyingenzi bidafite amahirwe atagira imipaka gusa, ariko kandi nibikorwa byihuse mubikorwa bitandukanye, nko gukora ubushakashatsi bwihuse, gukoresha moteri ishakisha ibintu, kugabanya igihe kuminota mike.

Tegeka cRM kugirango wuzuze ibyateganijwe

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kugirango ibyuzuzwe