Urutonde: 4.9. Umubare w'amashyirahamwe: 960

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yo kugenzura abakozi

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Ku bijyanye no gucunga abakozi, ba rwiyemezamirimo benshi bazashobora gutondekanya ingorane nyinshi zivuka mugihe bayobora imishinga, kandi uko abakozi bagutse, niko ibibazo byinshi n'ingaruka zabyo, bityo ntibitangaje ko ishyirwaho rya CRM kuri kugenzura abakozi, uburyo bwihariye bwo kubungabunga umutekano. Kugirango ugumane urwego rwo hejuru rugenzura abayoborwa, birakenewe gukurura umwanya munini nubutunzi bwamafaranga, uburyo buboneye mubyiciro byinzego, no gushyiraho itsinda rishinzwe gucunga neza. Mubyukuri, ntabwo buri gihe bishoboka gutunganya imiterere nkiyi kurwego rukwiye, kandi ibiciro byatanzwe ntabwo bifite ishingiro. Niba mbere kugenzura abakozi byari ingamba zidasanzwe, bagombaga kwisuzumisha hamwe namakosa namakosa, bakavuga ko byose biterwa nigiciro, ubu abacuruzi ba kijyambere barashobora kubona ibikoresho byo kubona ibyasomwe neza hamwe nishoramari rito. Automation yagiye buhoro buhoro ivuye mu nganda zinganda zijya mu bucuruzi buciriritse, buciriritse mu cyerekezo icyo ari cyo cyose, byoroshya cyane gutunganya amakuru, kubara no gukurikirana ibikorwa by'abayoborwa. Ubwa mbere, gahunda zihariye zari zigoye kubaka no gucunga, bityo ibigo binini gusa byasabye ubufasha, hamwe ninzobere zinyongera zo kubungabunga. Igisekuru gishya cya software kigenewe abakoresha ibice byose, igiciro cyacyo kiratandukanye kumiterere yabateza imbere hamwe nibikorwa byateganijwe, bityo software iboneka kubantu bose. Kandi kwinjiza tekinoroji ya CRM muri sisitemu y'ibaruramari bituma urubuga rurushaho gukenerwa, kuko bituma bishoboka gushyiraho politiki yubucuruzi kubakiriya nkisoko nyamukuru yinjiza. Ubuyobozi bushingiye kubakiriya burimo gushyiraho uburyo bunoze bwimikoranire yabakozi hagati yabo, kugirango bakemure vuba ibibazo rusange, gukoresha imiyoboro itandukanye kugirango bakomeze inyungu muri serivisi. Guhuza ibikoresho byo gukurura abaguzi no gukurikirana abayoborwa bizagera ku ntera nziza mu gukora ubucuruzi, fungura ibyifuzo bishya byo kwagura ibikorwa.

Ninde uteza imbere?

Igikorwa nyamukuru nuguhitamo software, kuko izaba umufasha wingenzi mugutegura ibikorwa byakazi. Ibisubizo byateguwe akenshi bisaba kuvugurura imiterere isanzwe, idahora ibereye ibigo. Ihitamo ryiza niterambere ryumuntu kugiti cye ukoresheje sisitemu ya comptabilite ya Universal, interineti ishobora guhinduka ukurikije ibyo umukiriya akeneye. Ihuriro ridasanzwe hamwe nikoranabuhanga ririmo bizatanga neza iboneza ubucuruzi bukeneye muri iki gihe. Kubaho kwa CRM bigufasha gutunganya gahunda yimikoranire hagati yabakozi kugirango ukemure neza ibibazo rusange kandi uhuze ibyo umukiriya akeneye. Ukurikije ibyifuzo bya banyiri ishyirahamwe, hubatswe algorithm yo kugenzura abakozi, kwandikisha ibikorwa no kwakira raporo. Abakozi bazahabwa uburenganzira butandukanye bwo kubona amakuru n'imikorere, bigengwa n'inshingano z'akazi, zituma hashyirwaho uburyo bwiza bwo gukora, butanga uruziga ruto rwo gukoresha amakuru y'ibanga. Ibiri muri menu biterwa nibisobanuro byibikorwa, mugihe abahanga bacu baziga birambuye ibiranga imanza zubaka, amashami nibindi bikenerwa bitigeze byitaweho mbere. Umushinga wateguwe ushyirwa mubikorwa nabateza imbere kuri mudasobwa yumuryango, udashyizeho ibisabwa byinshi ku bipimo bya tekiniki, bityo rero kwimuka mu buryo bwikora bizatwara igihe gito kandi ntibisaba ishoramari ry’inyongera. Ibikurikira, algorithms zashyizweho mubikorwa byose, hitabwa ku ngamba za CRM, ku buryo iyo zakozwe, abakozi bakeneye gukurikiza amabwiriza gusa. Kugirango habeho gahunda mu kazi, hateganijwe gushyirwaho inyandikorugero zifite igipimo kimwe kandi zubahiriza amategeko y’igihugu aho urubuga rushyirwa mu bikorwa. Bitewe nuko bishoboka kwikora kure, isosiyete yacu USU ikorana nimiryango itandukanye mubindi bihugu, urutonde rwabo urashobora kubisanga kurubuga rwemewe.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Gahunda ya USU izafasha kwandika amasaha yakazi y abakozi, mugihe winjiye kuri konte yawe, intangiriro yumunsi iragaragara kandi, iyo ifunze, iherezo ryigihe. Sisitemu irashobora kugena igihe ntarengwa cyo gushyira mubikorwa imishinga, ijyanye nibipimo byashyizweho muri kalendari. Imikorere y'ibaruramari yubatswe muri CRM itegura, igengwa n'abayobozi b'amashami, urashobora kugena umuntu ubishinzwe kuri buri gikorwa kandi ugakurikirana ibikorwa byose, ugahindura mugihe. Ubu buryo bwa platform ya CRM yo kugenzura abakozi bizafasha mugukemura imirimo ihuriweho, mugusaranganya imirimo kumunsi wakazi, kugenzura igihe haba mubiro ndetse no hanze yacyo. Amahitamo yisesengura azagena igihe gikoreshwa muri serivisi ya buri mukiriya, hamwe nibisubizo byerekanwe muri raporo idasanzwe, kandi bikagaragaza ahantu bisaba kwitabwaho byiyongera. Algorithms yagizwe mububiko izafasha guhanura ibiciro na bije kubikorwa ukoresheje formulaire zitandukanye. Ikarita ya elegitoroniki ya mugenzi wawe ntabwo izaba ikubiyemo amakuru asanzwe gusa, ahubwo izanaba amateka yose yimikoranire, yoherejwe, ibicuruzwa byarangiye, inama no guhamagara. Igihe icyo ari cyo cyose, undi muyobozi azashobora gufata umukiriya, gukomeza ubufatanye kuva ku cyiciro cya nyuma, bikaba ngombwa iyo abakozi bagiye mu biruhuko cyangwa bafata ikiruhuko cy'uburwayi. Iboneza rya CRM bizatanga inyandikorugero zimwe zo kwandikisha abakiriya bashya, gusubiza ibibazo bikunze kubazwa, bifasha gukomeza inyungu muri serivisi. Porogaramu ntizafasha gusa kugenzura abayoborwa gusa, ahubwo izanabashishikariza gusohoza gahunda, kongera umusaruro, mugukomeza gahunda yo kugenzura no gusuzuma mu mucyo. Tekinoroji ya software ya CRM izafasha kandi ishami rishinzwe ibaruramari kubara imishahara, ukurikije gahunda zihari, gutanga inyandikorugero zuzuye igice mugihe uzuza ibyangombwa. Na none, ba nyir'ubucuruzi n'abayobozi b'amashami bazasuzuma uko ibintu byifashe hifashishijwe raporo z’umwuga, zakozwe mu gice cyihariye, ukurikije ibipimo byagenwe.

Tegeka cRM yo kugenzura abakozi

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yo kugenzura abakozi