Urutonde: 4.9. Umubare w'amashyirahamwe: 501

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kubibutsa

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Hafi ya sosiyete iyo ari yo yose, hari ibihe abayobozi, mugihe bakora imirimo myinshi, bakibagirwa kurangiza igice runaka, gishobora gutuma umuntu atakaza ikizere cyangwa gutsindwa kwamasezerano, nibyingenzi kubuyobozi kuringaniza iyi ngingo kuva mugitangira, gahunda akazi kabo hamwe na CRM ihitamo kubibutsa birashobora kuza bikenewe. Nuburyo bwikora buzashobora guhangana neza ningaruka ziterwa nibintu byabantu, nkisoko nyamukuru yo kubura imirimo yarangiye mugihe cyangwa inyandiko zuzuye neza. Ntabwo birenze ubushobozi bwumuntu kubika amakuru menshi mumitwe yabo, kandi hamwe nubuzima bugezweho bwubuzima no gukora ubucuruzi, amakuru agenda yiyongera gusa, bityo uruhare rwikoranabuhanga ryamakuru ruba inzira karemano. Birakwiye kandi gutekereza ku bidukikije bihanganye cyane mu bice hafi ya byose by’ibikorwa, aho icy'ingenzi ari ugukomeza inyungu za bagenzi babo, kugira ngo bababuze kugenda bitewe n’ibihe byihariye ndetse n’igabanywa. Noneho, niba umukozi yohereje itangwa ryubucuruzi kandi ntaguhamagare mugihe ntarengwa cyagenwe namabwiriza kugirango asobanure neza icyemezo, noneho hamwe nibishoboka byinshi itegeko rishobora gutangwa. Imiterere ya tekinoroji ya CRM ituma bishoboka guhinduranya ibintu byinshi, harimo kwibutsa abakozi, bizaba bihagije kongera ibyabaye kuri kalendari, shyira umuyobozi ushinzwe. Ibi bizashyiraho uburyo bwo gukwirakwiza mu buryo bushyize mu gaciro igihe cyakazi nakazi kakazi ka sosiyete, bikarinda umutwaro munini kumpuguke imwe, mugihe undi adahuze. Icyizere cyo kurangiza neza imirimo ashinzwe bizagufasha kudahangayikishwa no guhungabanya ibicuruzwa, kugenda kwa bagenzi bawe kubera kwibagirwa amakuru, inama cyangwa guhamagarwa. Muri ubwo buryo, birashoboka cyane guhindura inshuro zikorana nabakiriya, bivuze ko udakwiye kwibagirwa kwiyibutsa na serivisi zitangwa. Muri icyo gihe, impirimbanyi zingenzi zigumaho mu gukomeza inyungu z’abakiriya basanzwe no gukurura bundi bushya, bizagira uruhare mu kwagura ishingiro. Ihuriro rifite ibikoresho bya CRM naryo rizafasha mugukora reaction, gusubiza abakiriya baguze ibicuruzwa kera cyane, bitewe nubwoko bwubucuruzi, iki gihe kiratandukanye, kubwibyo bigengwa na algorithms ya software. Automation itanga inyungu zinyongera hiyongereyeho kumenyeshwa ibintu byingenzi, bityo rero shyira mu gaciro iki kibazo muburyo bwuzuye, uhitemo software.

Ninde uteza imbere?

Igisubizo kinini kiva mumashanyarazi gishobora kugerwaho mugihe gahunda igushoboza kumenyera ubucuruzi, kugena sisitemu ukurikije ibyibutswa, ukurikije umwihariko wibikorwa byikigo. Iterambere ni Sisitemu Yibaruramari Yose, yashyizweho natwe murwego rwo kunoza imirimo yibice bitandukanye ninganda, hamwe nubushobozi bwo guhindura imikorere kubikenewe nubunini. Ihuriro rishyigikira imiterere ya CRM, ifungura ahantu henshi ho kwikora, kubona ibisubizo biteganijwe mugihe gito. Kubaho kwa interineti ihindagurika hamwe nubushobozi bwayo bwo guhuza n'imihindagurikire y'ikirere bizagufasha guhitamo menu n'ibikorwa bitewe n'intego n'ibisabwa umukiriya. Kugirango uburyo bwo kwakira kwibutswa gukora, nkuko ishyirahamwe ribisaba, abahanga bazabanza kwiga utuntu twose, bashushanye umurimo wa tekiniki, kandi nyuma yo kumvikana ku ngingo, bazakomeza iterambere ryibisabwa. Gahunda ya USU iroroshye kubyumva, kubakoresha rero amateka yose ntibazagira ikibazo cyo kumenya. Amahugurwa ubwayo azatwara amasaha make, ibi birahagije kugirango wumve intego ya module eshatu, ihame ryo gukoresha amahitamo nibyiza byabo. Algorithms yibikorwa byashyizweho nyuma yo kwinjizamo software bizahinduka amabwiriza ya elegitoronike, gutandukana kwandikwa byikora. Bitewe no gutekereza kuri sisitemu ya CRM kubibutsa, abakozi bazashobora korohereza cyane imikorere yimirimo isanzwe, kuko bimuriwe muburyo bwikora. Kubaho kwa gahunda ya elegitoronike bizafasha muburyo bwuzuye kubaka umunsi wakazi, gushiraho imirimo no kuyirangiza mugihe, imenyesha ryibyabaye bizaza ryerekanwa kuri ecran hamwe numurongo runaka. Kugirango ushireho uburyo bwiza bwo gukora imirimo yemewe, uburenganzira bwo kubona amakuru nibikorwa bitareba inzobere ni bike.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Gushiraho umukiriya shingiro muri gahunda ya CRM kubibutsa bikubiyemo kuzuza amakarita ya elegitoroniki ya buri muntu atazaba arimo amakuru asanzwe gusa, ariko imibonano yose, guhamagara, amasezerano, ibikorwa, kugura. Kudakora igihe kirekire kuruhande rwa mugenzi we bisobanura kohereza amakuru mu buryo bwikora kurutonde rwihariye kugirango akwegere ibitekerezo kuri serivisi z'umuryango, bivuze ko rwose umuyobozi atazibagirwa guhamagara, kohereza ibaruwa, byongera amahirwe ya a ubujurire bwa kabiri. Mugihe uhuza urubuga na terefone, bizashoboka kwandikisha buri guhamagarwa, guhita werekana ikarita kuri ecran, kwihutisha igisubizo. Ndetse no kwiyandikisha kubakiriya bashya bizihuta cyane, kuko software izatanga kuzuza urupapuro rwateguwe. Kubaho kwamateka yuzuye bituma bishoboka kubashya cyangwa abaje gusimbuza mugenzi wawe wagiye mubiruhuko kugirango bahaguruke vuba. Ubu buryo bwo gucunga ubucuruzi buzafasha abayobozi gukurikirana amashami yose n’amacakubiri icyarimwe, bakoresheje mudasobwa imwe, kubera ko amakuru ahurijwe hamwe kandi akanatunganyirizwa ibikorwa. Ubugenzuzi na raporo byabonetse binyuze muri porogaramu bizagira akamaro mu gusuzuma ibyasomwe muri iki gihe, gusubiza igihe ku bihe birenze gahunda isanzwe yo gukora ubucuruzi. Ikindi kibazo kubucuruzi bwinshi nigiciro cyatakaye cyo kuba ushobora guhamagara abakiriya hanze yamasaha yakazi. Dufite igisubizo, ibikoresho bya CRM hamwe nigenamiterere rya terefone bizagufasha kwandikisha nimero za terefone, umunsi ukurikira abakozi bahamagara bakerekana intego, batanga serivisi zabo. Ariko ukoresheje gahunda yacu, urashobora kandi kugenzura ibicuruzwa kumurongo hanyuma ugahita ukwirakwiza porogaramu mubayobozi, hamwe nurutonde mugihe winjiye muri konte yawe. Nkigisubizo, sisitemu ya CRM yibutsa itanga uburyo bwiza bwo gukoresha imiyoboro itandukanye yitumanaho no kubona byinshi muri byo, kugabanya inyungu yatakaye. Itondekanya risobanutse hamwe nuburyo bunoze bwo gukora imirimo bizafasha kongera imikorere yabakozi, bityo umusaruro rusange ninjiza byumuryango. Kwandika ibikorwa bya buri mukozi bigufasha kongera imbaraga zo gusohoza gahunda yo kugurisha, kuko bizoroha abayobozi gusuzuma buri wese ayobora.

Tegeka cRM kubibutsa

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kubibutsa