Urutonde: 4.9. Umubare w'amashyirahamwe: 492

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kubiciro

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Urwego rwimiturire rugezweho rugenda ruva kumiterere yakoreshejwe mugihe cyabasoviyeti, ruhinduka umuyobozi wuzuye mugutanga serivise hamwe no kugenzura ubuziranenge, kwemera kwishyurwa no gushyiraho umubare uteganijwe kumikoreshereze runaka yumutungo wakoreshejwe, mugihe ingano yimirimo iragenda yiyongera kandi biragenda bigorana gukora nta CRM kubiciro. Amakosa mu nyemezabuguzi biturutse ku ngaruka ziterwa n'impamvu z'umuntu, kutita ku bakozi ku bakozi, kubara mu gihe kitaragera no kudatanga igisubizo cyihuse ku birego byinjira bituma kwiyongera kw'urwego rwo kutanyurwa mu baturage. Nanone, abafatabuguzi benshi ntibemeranya n’amahoro yatanzwe hamwe n’agaciro k’imibare yabo, bishobora gutuma banga gukorera ikigo gishinzwe imiyoborere. Ibyo bigo bishaka kuguma ku isoko ryimiturire na serivisi rusange kandi bikizera ikizere cyumubare munini wabafatabuguzi bashaka gutunganya gahunda zimwe na zimwe, kuringaniza ibibazo bihari. Ihitamo ryo gukoresha tekinoroji ya CRM kumiturire na serivisi rusange iba igisubizo cyiza kuri benshi, kuko igufasha guhita utanga serivisi, kwishura no gutumanaho nabaguzi. Iyi porogaramu ya software ituma bishoboka gukorana nabakiriya shingiro murwego rwamakuru rusange, aho kwinjira bigengwa ninshingano zakozwe. Abitabiriye amahugurwa bose, barimo abakoresha n'abayobozi, bazashobora gukora imirimo ishingiye ku makuru agezweho ku bijyanye no gusaba no kurega. Porogaramu yimiterere ya CRM ishoboye gutunganya neza amakuru neza, gutunganya no kubika neza ukurikije kataloge shingiro, gukora ikarita yerekana ikarita ya elegitoronike kubafatabuguzi, kubika amateka yose yo kwishyura, gutinda, guhinduka. Ubushobozi bwa software kabuhariwe buzaba ingirakamaro cyane haba mukigo kimwe cyo gukusanya ubwishyu ndetse no mubigo bitanga ibikoresho bitandukanye, nko gutanga amazi, gaze, cyangwa kubungabunga umutungo wa lift mu nyubako. Mugihe uhisemo sisitemu ibaruramari ikwiye, umuntu agomba kwitondera uburyo bushoboka bwo kuvugurura imiterere yimiterere yibikorwa bishyirwa mubikorwa, kubera ko buri gice cyingirakamaro gifite ibintu bimwe na bimwe byo gukora ubucuruzi.

Ninde uteza imbere?

Icyerekezo ku bafatabuguzi kiba icyerekezo nyamukuru cyibyo bigo bishinzwe imiyoborere ishaka kugumana inyungu zirushanwe kandi zigamije kwagura abakiriya. Kuba hari urubuga rwihariye bizatuma bishoboka gutondekanya amakuru yinjira, kugena amategeko agenga ibikorwa byinzobere zose, igihe cyo gutanga ibitekerezo mugihe wakiriye ibyifuzo. Imiterere ya CRM nayo igira uruhare mukubara neza ibiciro, kubera ko ushobora gushyiraho formulaire zingorabahizi zitandukanye, ukagaragaza utuntu duto duto twibiciro, kugirango abakoresha badafite ibibazo bijyanye nihinduka ryibiciro mubyinjira. Hifashishijwe umufasha wa elegitoronike, inzobere zizashobora gushyikirana neza naba rwiyemezamirimo, gukora analyse no gusuzuma ibishoboka byose byisosiyete mubijyanye no kuvugurura. Kubona porogaramu yumwuga kubikorwa byamazu na serivisi rusange ntabwo byoroshye, kuko akenshi bafite umwihariko muto, kurugero, kubara cyangwa kubungabunga ububiko bwa elegitoroniki. Turasaba kudahanahana gahunda nyinshi zitandukanye, ahubwo dukoreshe sisitemu ya comptabilite ya Universal, izatanga uburyo bwuzuye muburyo bwo gutangiza amashyirahamwe ayobora. Iboneza rishingiye kumiterere yihariye, yoroheje igufasha guhindura ibirimo ukurikije ibyifuzo byabakiriya, byerekana ibikenewe nyabyo. Inzobere zacu ziziga imiterere yubucuruzi kuburyo burambuye kugirango amaherezo dutange porogaramu ihaza muri byose. Porogaramu yateguwe irashobora gushyirwa mubikorwa hamwe numuntu ku giti cye wabateza imbere cyangwa muburyo bwa kure ukoresheje umurongo wa interineti. Igitangaje, abakozi ntibakeneye amahugurwa maremare kugirango batangire gukoresha software. Kuva mu ntangiriro, sisitemu yari igamije kumva abakoresha urwego urwo arirwo rwose rw'amahugurwa, kubwibyo rero amahugurwa magufi yamara amasaha menshi arahagije kugirango tujye mumenyereye no kwimura inyandiko zakazi. Binyuze mu gukoresha uburyo bwa CRM, imikoranire hagati y abakozi izagera ku rwego rushya, rukora neza, guhanahana amakuru birashobora gukorwa hakoreshejwe uburyo bwitumanaho ryimbere.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Intandaro yimikorere yibanze ya platform ya CRM kubiciro byingirakamaro, hari amahitamo arimo azoroshya kwakira ibirego nibisabwa hakoreshejwe kwiyandikisha mugihe bahamagaye, cyangwa binyuze muri guverenema ya elegitoronike yurubuga rwemewe. Igenzura rya algorithms ryashyizwe mububiko rizafasha mubikorwa byo gusana, imirimo yo kubungabunga, hamwe no gukurikirana igihe cyo gusubiza hamwe na gahunda na gahunda. Kubiciro bishya cyangwa andi makuru, amahitamo yoherejwe azafasha, haba muburyo bwa imeri, no kuri SMS cyangwa viber. Umukoresha azashobora guhitamo icyiciro cyabafatabuguzi cyangwa gukora ubutumwa rusange, bizihutisha kumenyesha. Iyo porogaramu irangiye, hashyizweho raporo yihariye, iyandikwa ryakozwe mu kinyamakuru, gusa ubu ubu buryo buzatwara igihe gito cyane kubakozi, kubera ko inyandikorugero zimaze kuzuzwa igice. Sisitemu ishoboye guhita ikwirakwiza porogaramu muri ba shebuja, hitabwa ku cyerekezo cyibikorwa, akazi kakozwe hamwe ninzira yubatswe. Muri konti yihariye yinzobere, urashobora gutegura gahunda yo gufata neza kalendari wongeyeho imirimo ihari kandi ukagena igihe ntarengwa cyo kurangiza, koroshya imiyoborere yubuyobozi, abayobozi bitsinda. Ibishoboka muburyo bwa software hamwe nuburyo bwa CRM nabwo bugera kumushahara, bitewe na gahunda yo kwishyura yakoreshejwe n'amasaha yakoraga. Amabwiriza agenga ibiciro kuri serivisi zitangwa azakorwa mu rwego rw’amabwiriza asanzweho n’amasezerano yagiranye n’abaguzi, ariko niba ari ngombwa guhindura impinduka ku nyungu cyangwa ibindi bipimo bya formulaire, noneho abakoresha bafite uburenganzira runaka bazabyihanganira. ibi, bidakenewe kuvugana nabateza imbere. Gahunda ya USU izita kubikorwa, ikoresheje ingero zateguwe, bivuze gukuraho amakosa cyangwa kubura amakuru agezweho. Kubikorwa byose, amashami, icyerekezo, urashobora gukora raporo, hamwe nisesengura ryakurikiyeho ryibipimo byabonetse, ugereranije nibihe byashize. Kugenzura byimazeyo ibikorwa byikigo gishinzwe imiyoborere no gutangiza igice cyibikorwa bizafasha kongera icyizere cyabafatabuguzi no gukomeza imyanya ihanitse.

Tegeka cRM kubiciro

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kubiciro