Urutonde: 4.9. Umubare w'amashyirahamwe: 274

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yo kugenzura imirimo

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Nini ubucuruzi bunini, niko inzira nyinshi zigomba gukorwa buri munsi, mugihe abahanga ninzego nyinshi babigizemo uruhare, bigenda bigorana kubikurikirana, kandi nta kugenzura neza, harikibazo kinini cyo kubura ikintu cyingenzi, gukora amakosa adasubirwaho, ba nyiri sosiyete rero bashaka guhitamo icyiciro mugushyira mubikorwa CRM kugenzura imirimo. Ikoranabuhanga rya CRM niryo ritera icyizere muri ba rwiyemezamirimo, kuko bashoboye kwerekana imikorere yabo mugutunganya umubano wakazi no gushyiraho uburyo bwo gukorana nabakiriya nabafatanyabikorwa. Umuguzi wa serivisi cyangwa ibicuruzwa nisoko nyamukuru yinjiza, kandi mugihe habaye amarushanwa akaze, ibigo bitandukanye bifite umurongo umwe wubucuruzi, umurimo wingenzi ni ugukurura no kugumana inyungu. Niba uburyo bwo kwibasira abaguzi mumahanga bwakoreshejwe mumyaka myinshi, noneho mubihugu byumuryango wibihugu byigenga iyi nzira yabayeho mumyaka yashize, kandi iratera imbere byihuse, yerekana ibisubizo byiza. Icyifuzo cyo guhuza nukuri kwubukungu bugezweho nibisabwa mubucuruzi bidufasha gukomeza imyanya yo hejuru murwego rwacu, kuba intambwe imwe imbere yumunywanyi no guha abakiriya bacu serivise nziza. Kwinjiza sisitemu birashobora gutanga igenzura rihoraho kubikorwa byabakozi, kwitegura imishinga cyangwa imirimo, mugihe algorithms ya software itunganya amakuru neza cyane kuruta umuntu, nta mbogamizi mubunini. Automation ifasha gukurikirana icyarimwe inzira zose zibera mumuryango, bisa nkibidashoboka gutunganya utabigizemo uruhare ibikoresho bya elegitoroniki cyangwa gusa amafaranga yinyongera. Ariko kumenyekanisha imiterere ya CRM gusa kugirango yandike ibikorwa byabakozi ntabwo bizaba ishoramari ryumvikana, kubera ko ubushobozi bwayo bwagutse cyane, harimo no gushyiraho uburyo bwimikoranire hagati yinzego, guhuza byihuse ibibazo rusange, kugabanya igihe cyo kwitegura, ubufasha muri gukorana na bagenzi be, gutanga ibikoresho byinyongera byo kumenyesha no kongera ubudahemuka.

Ninde uteza imbere?

Hano hari sisitemu nyinshi za CRM kuri enterineti kugirango igenzure imirimo, ariko ntabwo buriwese ikwiye, igiciro ntigikwiye ahantu runaka, kubura ibikoresho byingenzi, cyangwa kubikoresha biragoye namahugurwa maremare adashobora kuboneka mubisanzwe abakoresha. Gushakisha porogaramu nziza birashobora gutinda, mugihe abanywanyi bazakandagira, bityo turasaba ko tutabaha amahirwe no gushiraho urubuga rwiza kuri bo. Gutezimbere porogaramu kugiti cye kuva mugitangira bisaba ishoramari rikomeye ryamafaranga, kandi uburyo bwo gukoresha sisitemu ya comptabilite ikwiranye numucuruzi wese. Intandaro yibi bikoresho ni imiterere ihuza n'imiterere, hamwe nibikoresho byinshi byo kwikora, mugihe ushobora guhitamo gusa amahitamo akenewe kugirango ukemure intego zawe. Ubwinshi bwimikorere isobanura ubushobozi bwo kuyikoresha mubice bitandukanye byibikorwa, hamwe noguhindura byuzuye muburyo bwo gukora ubucuruzi, imirimo. Porogaramu ishingiye ku ikorana buhanga, rigezweho rishobora gukomeza umusaruro mwinshi mubuzima bwibikorwa, gushyiramo imiterere ya CRM bizongera ubushobozi bwo gusaba. Sisitemu izagenzura ibikorwa byose byubucuruzi byerekanwe mumiterere, bitanga raporo zuzuye, zirambuye. Usibye gutunganya interineti, software ikomoka muri sosiyete yacu ya USU itandukanijwe no koroshya imiyoborere no gusobanukirwa intego yibikorwa, icyerekezo muri menu. Twagerageje kubanza gukora umushinga ubereye ibyiciro bitandukanye byabakoresha, ubumenyi bwibanze bwa mudasobwa burahagije. Kugirango CRM igenzure inshingano kugirango ikore ikurikije ibyo umukiriya asabwa, iyo ishyizwe mubikorwa, algorithms zashyizweho zizagena inzira y'ibikorwa, gukosora gutandukana kwose, kubigaragaza muri raporo yihariye. Turabikesha gahunda yimikorere yimbere, abahanga bagomba gusa kwinjiza amakuru yabuze mubyateguwe, byuzuye igice. Kwiga ibyibanze byo gukoresha inyungu za software bizatwara amasaha menshi kuri byinshi, gusa igihe ibisobanuro byatanzwe nabashinzwe gukora bimara, kandi birashobora gutegurwa kure.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Mbere ya byose, nyuma yo kwinjizamo software, ugomba kohereza amakuru kubakozi, abakiriya, umutungo ugaragara wikigo, ibyangombwa bya elegitoronike mububiko bushya. Hariho inzira ebyiri, intoki zinjiza amakuru muri kataloge, birashoboka cyane ko bizatwara iminsi myinshi, cyangwa ukoresheje uburyo bwo gutumiza mu mahanga hamwe no gushyigikira imiterere ya dosiye zitandukanye, mugihe inzira izatwara iminota. Usanzwe ufite ibyingenzi byateguwe, urashobora gutangira kumenya uburenganzira bwo kugaragara kwamakuru no kugera kumikorere kubakoresha, wibanda kubikorwa byakazi. Ku ruhande rumwe, ubu buryo buzafasha gushyiraho uburyo bwiza kubakozi, aho ntakintu kirenze kirangaza imirimo yashinzwe, kurundi ruhande, bizarinda amakuru y'ibanga ingaruka zituruka hanze. Gusa abakozi biyandikishije bazashobora kwinjira muri sisitemu kandi nyuma yo kwinjira, ijambo ryibanga, guhitamo uruhare, ibi byerekana ko bidashoboka ko undi muntu agira uruhare kandi bigafasha kugenzura igihe cyibikorwa byabakozi. Umwanya umwe wamakuru washyizweho hagati yinzego zose, amashami na serivisi, bifasha gukomeza amahame ya CRM kugirango uhuze byihuse ibibazo rusange. Kubuyobozi, ibi bizaba amahirwe yinyongera yo kugenzura abayoborwa kure, kugirango bakire raporo. Muri kalendari ya elegitoronike, urashobora gutegura imishinga, ugashyiraho intego no kumenya abahanzi bazahabwa ikarita yumurimo mugihe gikwiye, mugihe buri gikorwa, icyiciro cyarangiye cyanditswe, gifasha gusuzuma umusaruro. Itangizwa rya sisitemu ya CRM rizafasha kongera urwego rwo gushishikariza abakozi, kubera ko abayobozi bazashobora kwishimira ubuziranenge n’umusaruro, bityo bagashaka uburyo bwo gushishikariza abakozi bashimishijwe. Gahunda ya elegitoronike izafasha abayobozi gutegura no kurangiza imirimo mugihe gikwiye, aho byoroshye gushyira akamenyetso kubikorwa byihutirwa no kwakira ibyibutswa hakiri kare, nibyingenzi cyane mugihe akazi kenshi. Amajyambere ashoboka ntabwo agarukira gusa kubakozi, ni mugari cyane, dutanga kugenzura dukoresheje kwerekana, gusubiramo amashusho.

Tegeka cRM yo kugenzura imirimo

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yo kugenzura imirimo