Urutonde: 4.9. Umubare w'amashyirahamwe: 192

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Isesengura ryisoko rya CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Isesengura ry’isoko rya CRM (Imicungire y’abakiriya) ryerekana ibisabwa kuri sisitemu mu rwego rwo gucunga isosiyete n’abakozi bayo. Sisitemu yo gucunga neza imikoreshereze yabakiriya, ariyo CRM, iboneka kumubare munini ku isoko rya software. Isesengura ntirigaragaza gusa itandukaniro ryabyo, ahubwo ryerekana ireme. Hariho porogaramu zishobora gukururwa kubuntu, hari verisiyo yishyuwe ya sisitemu ya CRM. Hariho uburyo rusange bwimikorere yimikoreshereze yimikoreshereze yabakiriya ikwiriye gushyirwa mubikorwa mubucuruzi ubwo aribwo bwose bwashizweho kubwoko runaka bwubucuruzi.

Sisitemu Yibaruramari Yose, kuba software ikora porogaramu yubucungamutungo nubuyobozi, birumvikana ko idashobora guhagarara kuruhande no gukora verisiyo yayo ya gahunda ya CRM. Kandi nubwo isoko ryibyo bitekerezo rimaze kuzura cyane, gahunda ya USU yamenyekanye cyane mubaguzi.

Isesengura ryisoko rya sisitemu ya CRM ryerekana ko nubwo gahunda zitandukanye zitandukanye zubwoko, nta bicuruzwa byiza cyane. Ibicuruzwa biva muri USU ni kimwe gusa muri bike byiza. Kuki dushobora kuvuga ibi? Kuberako twashizeho ibyifuzo byacu dushingiye kubisesenguye birebire kandi byuzuye byisoko rya CRM, kumenya ibyifuzo byiza no guhuza ibyo bitekerezo mubicuruzwa bimwe byahujwe na CRM.

Tumaze umwaka urenga dukora ku isoko rya software, kandi burigihe, iyo dusohoye ibicuruzwa bishya kuri iri soko, duharanira kuyikora neza kugirango ibone abakiriya bayo banyurwa nikoreshwa ryayo. Twagerageje kandi gukora sisitemu ya CRM yujuje ubuziranenge kandi ifite akamaro mu micungire yimikoranire yabakiriya.

Mubisabwa byacu, urashobora kubaka sisitemu igana abakiriya nkuko ubikeneye. Birashoboka guhinduranya inzira yose yo gutunganya no gushyira mubikorwa umubano nabaguzi, cyangwa urashobora gukora igice cyibikorwa byo gucunga imikoranire muburyo bwintoki. Kurugero, isesengura ryisoko rirashobora gukorwa nintoki, kandi isesengura ryabatanga isoko rishobora gukorwa mu buryo bwikora. Urashobora guhitamo ubundi buryo bwo gukora ubucuruzi.

Ibicuruzwa byacu bya software bifite ibikorwa byinshi (isesengura, synthesis, sisitemu yamakuru, nibindi), bishobora gukoreshwa byuzuye cyangwa igice.

Muri rusange, gahunda ya USU yashizweho kuburyo ishobora guhuzwa nubucuruzi ubwo aribwo bwose. Mubisanzwe, guhuza n'imihindagurikire ituma umurimo wa gahunda ukora neza. Nyuma ya byose, CRM ntabwo ari agace k'ubuyobozi gashobora gushyirwa mubikorwa muburyo busanzwe. Gusa uburyo bwihariye bwo gukorana nabakiriya bushobora kuzana ingaruka nziza muriki gikorwa. Kandi USU iha abakiriya bayo ubu buryo.

Ibicuruzwa byacu bizagufasha gutunganya sisitemu yo mu rwego rwohejuru ya CRM, igizwe nubuyobozi rusange. Nukuvuga ko, mugutezimbere imicungire yimirimo hamwe nabakiriya, hamwe na USU, uzamura imiyoborere yose muri sosiyete yawe. Gutezimbere inzira zijyanye no gutumanaho nisoko ryabaguzi byerekana icyiciro cyo gutezimbere ubucuruzi muri rusange.

Ninde uteza imbere?

Porogaramu ya USU nigisubizo cyisesengura ryisoko rya sisitemu ya CRM hamwe na synthesis yibintu byiza byatanzwe mubicuruzwa bimwe bihujwe.

Porogaramu izasesengura no gucunga inzira zashyizwe mu bikorwa mu rwego rwo gushyira mu bikorwa umubano n’abakiriya ba sosiyete.

Muri sisitemu ya CRM kuva muri USU uzasangamo interineti yoroshye.

Uzashobora kubaka ibikorwa-bishingiye kubakiriya nkuko ukeneye, ukurikije gahunda ya buri muntu.

Porogaramu igufasha gutangiza inzira yose yo gutunganya no gushyira mubikorwa umubano nabaguzi.

Urashobora kandi gukomeza gukora igice cyimikorere yimicungire yimikorere muburyo bwintoki, niba ubishaka.

Igice cyimikorere ya CRM kuva USU kirashobora gukoreshwa byuzuye cyangwa igice.

Urashobora guhuza gahunda kuva muri USU rwose kubucuruzi ubwo aribwo bwose.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Muburyo bwikora, isesengura rihoraho ryibikorwa byose byashyizwe mubikorwa nkigice cyimirimo ya CRM bizakorwa.

Isesengura rirashobora gukorwa mumakipe yose yikigo.

Urashobora gusesengura murwego rwabakozi kugiti cyabo.

Ukurikije uburyo bwo gusesengura, raporo zubwoko butandukanye nintego zizakorwa.

Porogaramu izashakisha abaguzi bashya n'amasoko mashya.

Isesengura ryibicuruzwa nibisabwa kubicuruzwa na serivisi byakozwe nisosiyete bizakorwa.

Isesengura nkiryo rizagufasha guhindura ibikorwa byawe kugirango ushimangire umwanya wawe ku isoko ryo kugurisha cyangwa kunoza iyi myanya.

Isesengura ryisoko ryabatanga naryo ryikora.

Tegeka isesengura rya cRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Isesengura ryisoko rya CRM