Urutonde: 4.9. Umubare w'amashyirahamwe: 542

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM ibisubizo

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Automatisation yubucuruzi bunini kandi buciriritse mubikorwa bigezweho byabaye ibintu bisanzwe, ariko ibi ahanini bireba ubwoko butandukanye bwibaruramari, umubano wabakiriya, usibye bidasanzwe, ntabwo bishyirwa mubikorwa bya software, nubwo CRM ibisubizo bishobora kongera imikorere yishami rishinzwe kugurisha , bizagira ingaruka ku kuzamuka kwinyungu. Ubucuruzi buciriritse, mubisanzwe, ntibureba uburyo bwo kumenyekanisha porogaramu yihariye, bizera ko bashobora guhangana bonyine. Ariko no mubucuruzi buciriritse, tekinoroji igezweho irashobora gutanga inkunga, gufata ibaruramari, ibikorwa bisanzwe, bigatuma bishoboka kuyobora imbaraga zose zo kwagura ubucuruzi. Ikibazo cyimibanire yabakiriya gisaba inzira yihariye mugukemura abacuruzi bato n'abaciriritse. Noneho ntibihagije kubyara ibicuruzwa byiza gusa, gutanga serivisi mubisabwa, birakenewe kugeza kubaguzi impamvu sosiyete yawe iruta abandi. Umubano w’isoko ugena amategeko yabo bwite, igisubizo cyacyo gishobora kuba uburyo bwo gutangiza ikoranabuhanga rya CRM, aho ibikoresho byose byibanda ku gukurura no kugumana abaguzi. Niba abayobozi bashinzwe kugurisha mbere banditse guhamagarwa nubundi buryo bwimikoranire nkuko byari biboroheye, cyangwa, mubihe bikabije, kumeza, ubwo rero nta buryo bumwe bwo kugenzura bwakurikiyeho. Mubyukuri, nta bisubizo nkibisubizo byo kwandikisha guhamagara byinjira, porogaramu zakiriwe kurubuga, bityo, abashinzwe ibyiciro byakurikiyeho ntibashobora kuboneka. Kubucuruzi buciriritse, mugihe hakiri abakiriya bake, birasa nkaho iki atari ikibazo namba, buri kintu cyose gihora kigenzurwa, ariko hamwe niterambere ryibanze, umubare wamakuru agomba kwandikwa no gukorwa ariyongera, kandi aha niho ibibazo bitangirira, ingaruka ni ukugenda kwabakiriya kurushanwa. Muri iki gihe, ibaruramari nyaryo ribikwa gusa kurwego rwibicuruzwa byishyuwe, kohereza ibicuruzwa. Muri icyo gihe, ntibishoboka kumenya ibisubizo by'imirimo y'abakozi, nta mucyo uhari. Mubucuruzi ubwo aribwo bwose, hari nigihe umwe mubayoborwa areka cyangwa akajya mubiruhuko birebire, kandi imishinga yabo ikomeza kuba ituzuye, umubano washyizweho urabuze.

Ninde uteza imbere?

Nkuko twabivuze mbere, igisubizo cyiza kwari uguhindura automatike atari imiyoborere gusa, ahubwo nubusabane nabagenzi, ukoresheje tekinoroji ya CRM. Nka imwe muri gahunda nziza muri uru rwego, turasaba ko harebwa uburyo bwo kubara ibaruramari rusange, ryakozwe ninzobere zo mu rwego rwo hejuru zifite uburambe bunini mu gushyira mu bikorwa software. Umwihariko w'iterambere uri mu bushobozi bwo guhuza n'ahantu hose ibikorwa, ingano yisosiyete nayo ntacyo itwaye, ndetse nubucuruzi buciriritse buzabona ibikoresho bikwiye. Ibikoresho bya software bya USU bizahinduka igisubizo cyiza cya CRM kubucuruzi buciriritse na ba rwiyemezamirimo babimenyereye, kuko bizafata imicungire yimikorere yimbere, bifasha kuzana umubano hagati y abakozi, abafatanyabikorwa, binyuze mumikoreshereze yububiko bwa elegitoronike muburyo bumwe. Ntukigomba gushakisha amakuru mumeza menshi, mububiko hamwe ninyandiko, urubuga ruzahuza amakuru mububiko. Abakoresha bazashobora gukora ikarita nshya muri buke zingenzi hanyuma biyandikishe umukiriya, ibi ntibireba amakuru asanzwe gusa, ahubwo biranashoboka ko bahuza amasezerano, inyandiko, amashusho. Kugirango ushakishe vuba amakuru muri platform ya CRM, urashobora gukoresha ibivugwamo, aho ikintu icyo aricyo cyose giherereye kumibare cyangwa inyuguti. Porogaramu ikoreshwa mugutunganya ibyifuzo byabaguzi, bigaragarira mububiko, utitaye kuburyo bwo kubona amakuru. Gahunda ya elegitoronike izahinduka serivisi yingirakamaro, ntabwo izemera kubura ibintu byingenzi byateganijwe kandi bizibutsa umukozi kubyerekeye. Gukoresha ibikoresho bya CRM ntabwo bizaba ingirakamaro kubakozi gusa, ishami rishinzwe kugurisha, ariko no mubuyobozi. Porogaramu izatanga raporo yo gutanga raporo, ukurikije ibipimo byagenwe kandi ku gihe, byoroshye kugenzura ishyirahamwe.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Ihuriro riva muri USU rizaba amahitamo meza kumuryango mugihe ushakisha ibisubizo bya CRM bihuza imikorere ya sisitemu y'ibaruramari. Ubushobozi bunini bwa porogaramu nabwo buzahangana n’imicungire yigihe cyisosiyete hamwe nabakozi, ibi bireba isaranganya ryimirimo, hamwe nogukurikirana nyuma yo kubahiriza igihe ntarengwa cyo kuyishyira mubikorwa. Inzobere ntizigomba kumara umwanya munini zitegura raporo kumirimo yarangiye, sisitemu izabikora byikora hanyuma yohereze kubayobozi. Mubucuruzi buciriritse, buciriritse nubucuruzi bunini, hakoreshwa ibikoresho bitandukanye, amakuru agomba kwimurirwa mububiko, ariko niba guhuza bikorwa, amakuru azahita ajya gutunganya software. Kubyiciro bitandukanye byabandi, abayobozi bazashobora gutanga ibihe bitandukanye, ibiciro, birahagije kubigaragaza mukarita, sisitemu izakoresha urutonde rwibiciro bijyanye no kubara. Na none, algorithms ya software izagira akamaro mugihe hagenzurwa akamaro ko kuboneka kwimyanya mububiko, muguhuza gahunda yo gutanga nibindi bisobanuro bigira ingaruka kumikorere yubucuruzi. Bitandukanye nibindi bisubizo murwego rwo gutangiza imiterere ya CRM, USU irashobora guhindurwa kumurimo runaka no gukora ahantu heza. Bitewe no gutandukanya uburenganzira bwo kugera kububikoshingiro, bizashoboka kurinda amakuru y'ibanga kubatari ku kazi, batagomba kubimenya. Gusa nyir'ikonti ifite uruhare runini azashobora kugenzura urugero rw'abo ayobora, kuyagura nkuko bikenewe. Ibibazo byo gutegura inyandiko kubisabwa nabyo bizahinduka umurimo wa software, byihutisha cyane inzira no kurangiza ibikorwa. Tekinoroji ikoreshwa muboneza yubahiriza ibipimo byisi, kuburyo namasosiyete yamahanga azashobora gushyira mubikorwa umushinga wacu mubucuruzi bwabo.

Tegeka ibisubizo bya CRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM ibisubizo