Urutonde: 4.9. Umubare w'amashyirahamwe: 404

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Gucunga umubano wabakiriya

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Mu myaka mike ishize ishize, kwihangira imirimo byagize impinduka nyinshi zitagize ingaruka ku mibanire y’isoko gusa, ahubwo no gukenera gufata ibyemezo vuba, kubera ko mubidukikije birushanwe cyane abakiriya babaye agaciro kabo muri zahabu, hakwiye gukoreshwa tekinoloji idasanzwe. no kubigumana, nko gucunga imikoranire yabakiriya (CRM). Byahinduwe bivuye mucyongereza, hanyuma abakiriya - abaguzi, umubano - umubano, imiyoborere - imiyoborere, byose hamwe bisobanura gushyiraho uburyo bunoze bwo kuvugana nabakiriya basanzwe kandi bashobora kuba badakeneye guhindukirira umunywanyi. Gukoresha tekinoroji yubu bwoko mubucuruzi bifasha gutunganya urwego rwo hejuru rwa serivisi, sisitemu nkiyi yatugezeho uhereye iburengerazuba, aho "umukiriya" kuva kera ari moteri nkuru yubucuruzi, bityo abakiriya baharanira gushimisha muri byose, kugeza tanga ibintu byiza cyane. Igitekerezo cya CRM (imicungire yimibanire yabakiriya) cyaje mubihugu bya CIS ugereranije vuba aha, ariko byahise byizerwa no gukundwa mubucuruzi. Uburyo bwo gucunga ubucuruzi n'abakozi bushingiye kuri CRM bikubiyemo gukoresha ibikoresho byo kuyobora bigenewe agace k'abakiriya, hamwe n'ubushobozi bwo kubika amateka yimikoranire no gusesengura umubano. Isesengura ryimbitse mubice nkubuyobozi bigufasha gukuramo amakuru ashobora gufasha kumenya inyungu zumushinga. Gutegura uburyo bushya bwimibanire hagati yabayobozi nabafatanyabikorwa ntibisobanura gusa gukoresha ububiko bwihariye aho amakuru yingenzi yinjiye, ariko ni uburyo bwuzuye bwo gukemura ibibazo bitandukanye mubyiciro byose byumuryango. Abasesenguzi bo mu Burengerazuba, igitekerezo cy "umubano" ni ingenzi kuruta kuganira gusa, ni ubuhanzi bwose, aho ibikorwa byose bikorerwa muburyo bumwe, aho ihuriro nyamukuru ari "umukiriya". Kuri twe, "umubano wabakiriya" wahindutse igitekerezo gisa nu mwanya wa nyuma y’Abasoviyeti mu myaka yashize gusa, ariko ubu buryo ni bwo butuma bishoboka kugera ku ntsinzi ikomeye.

Ninde uteza imbere?

Nka imwe muri izi gahunda, ishoboye gushyira mubikorwa uburyo bushya bwo gutegura imikoranire nabakiriya kurwego rwo hejuru, turasaba gutekereza kuri sisitemu yo kubara isi yose. Ihuriro ryakozwe ninzobere zujuje ibyangombwa zikoresha ikoranabuhanga rigezweho, harimo CRM. Isosiyete yacu USU yihatira gushyiraho ibisubizo bifatika byuzuza imigendekere yisi yose, kubwatwe rero ibitekerezo nkabakiriya, umubano mubijyanye nubucuruzi ntabwo ari amagambo yubusa. Porogaramu ni ishami ryashami ryinjira mubice byose byumushinga. Porogaramu ya algorithms ifasha gukora ibyingenzi bitanga umusaruro kubakiriya, kuzuza buri karita ntabwo ari amakuru asanzwe gusa, ariko kandi hamwe ninyandiko, amasezerano, ashobora gufasha abayobozi mubikorwa byabo. Uburyo bukomatanyije bwa software bugufasha gukoresha ibikoresho bitandukanye kugirango ugere ku ntego zawe, zishobora guhindurwa kubisabwa nubuyobozi, nyuma yo gusesengura ibibazo byimbere mumuryango. Niba hari amashami menshi, amacakubiri ya kure, hashyizweho akarere kamwe kamakuru ashobora gufasha mugushiraho itumanaho hagati yabakozi, guhana amakuru ajyanye. Inzobere zizakoresha ububiko bumwe, bityo amahirwe yo kunyuranya namakuru arahari. Ingaruka zingenzi zishyirwa mubikorwa rya software izaba igabanuka ryakazi ku bakozi, kubera ko inzira nyinshi zizahita zibaho, harimo no gucunga inyandiko imbere. Ibikoresho bya elegitoronike bizuzuza inyandiko zishingiye ku nyandikorugero zashyizwe mu bubiko. Rero, verisiyo yacu yo gucunga imikoranire yabakiriya izaba intangiriro yo kugera ahirengeye no kwinjira mumasoko mashya.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Ububikoshingiro bumwe bwibanze kubandi, hamwe namateka yimikoranire yabitswe muri bo, hamwe nuburyo bukomeye bwo gusesengura, bizashoboka kubungabunga no kwagura urutonde rwabakiriya. Gahunda ya USU izaba umufasha wingenzi winzobere mu ishami ry’igurisha mu gice cy’ingenzi nk '“umubano”, mu buryo bwashyizwe muri sisitemu ya CRM. Igenamigambi ryo kugurisha no gucunga neza ibicuruzwa bizamura imikorere bijyanye. Porogaramu izabika amateka yose yimibanire n’umuguzi, izafasha ishami rishinzwe kugurisha gusesengura imyitwarire ya bagenzi babo kugirango barusheho gutegura ibyifuzo byubucuruzi kuri buri muntu kugiti cye. Uburyo bwiza bwo gucunga abakiriya buzagaragarira mu kongera amafaranga y’isosiyete, kunoza inzira zo kugurisha. Ibaruramari ryimari naryo rizaza kugenzurwa na software, bityo inzira yo kugabura umutungo no gukoresha amafaranga irusheho kumvikana no gucungwa. Sisitemu izashyiraho ingengabihe yo kwishyura, igaragaza uburyo bwo kwemeranya, kwandikisha konti, kugenzura imbere ndetse n'inshingano z'abakozi kuri kiriya gice cy'ingengo y'imari, hanyuma bakaba bari mu mishinga yabo. Gukoresha imicungire yimikoranire yabakiriya mubikorwa byumuryango bizaganisha ku guhuza ibikorwa byabakozi, hamwe no kugenzura irangizwa ryinshingano zikorwa za buri wese mubagize uruhare mubikorwa. Nkibisubizo byikora binyuze muri gahunda ya USU, guhatana no kurinda ihindagurika ryubukungu biziyongera, kuramba gushigikirwa no kuba hari umubano wubatswe neza. Niba kubwimpamvu runaka utanyuzwe nimikorere yimikorere igaragara muburyo bwibanze, noneho abategura porogaramu bazashobora gutanga iterambere ryihariye.

Tegeka gucunga imikoranire yabakiriya

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Gucunga umubano wabakiriya