Urutonde: 4.9. Umubare w'amashyirahamwe: 660

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Umukiriya wubusa muri CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Mu myaka yashize, abakiriya buntu muri CRM bagize akamaro kanini, bituma ibigo bikora neza ubucuruzi, gukora ubushakashatsi, gushyira mubikorwa ingamba zitandukanye zo kwamamaza no kwamamaza, kandi bigatanga umusaruro mukureshya abakiriya. Ntabwo buri gihe bishoboka kubona ikintu cyizewe kandi cyunguka kubuntu, ubushobozi bwo kubungabunga ububiko bwabakiriya, kugiti cyawe kuvugana numuguzi, kohereza amatangazo ukoresheje SMS, kunoza serivisi, no gukemura neza ibibazo byubuyobozi nubuyobozi.

Abashinzwe porogaramu ya Universal Accounting Sisitemu (USU) bamenyereye ibintu biranga abakiriya basanzwe igihe kirekire bihagije kugirango bashimire akamaro k'ibikoresho bya CRM, biga ibipimo n'amabwiriza agenga ibikorwa, guha abakoresha ibintu byishyuwe kandi byubusa. Ihuriro rero rigufasha gukora iminyururu ikora kubuntu kugirango utangire inzira nyinshi icyarimwe hamwe nigikorwa cyoroshye - wemere kandi utunganyirize porogaramu, reba ububiko nizina, uhite utegura inyandiko ziherekeza, nibindi.

Mugihe kimwe, gucunga abakiriya shingiro biroroshye cyane. Urashobora gukoresha ibintu bitandukanye rwose, urutonde rwamakuru, gutondekanya hamwe nitsinda, koresha ibikoresho byubatswe byubusa muri CRM kugirango wige amatsinda yintego muburyo burambuye. Ntiwibagirwe kubyerekeye guhura nabatanga isoko hamwe nabafatanyabikorwa mubucuruzi. Bitewe nurupapuro rwubusa, biroroshye gusuzuma urwego rwubu rwimibanire, kuzamura ububiko namateka yibikorwa, gereranya gusa ibiciro kugirango uhitemo neza mugenzi wawe, ushingiye kumibare gusa.

Ntabwo ari ibanga ko amahitamo yubuntu azwi cyane muri porogaramu ari kwamamaza ubutumwa. Birahagije ko amashyirahamwe abona abakiriya kugirango akore kuri gahunda kuri CRM, gushiraho amatsinda yohereza ubutumwa, gukusanya ibitekerezo, guteza imbere serivisi no kunoza serivisi. Ntabwo aribyiza byonyine bya platform ya CRM. Yakusanyije isesengura ku bipimo bitandukanye byerekana abakiriya, akora imibare yisesengura ku buntu rwose kugira ngo yerekane ibipimo ngenderwaho, ibyagezweho vuba n'ibitsinzwe, imbaraga n'intege nke.

Ikoranabuhanga rirahinduka ubudasiba. Ubucuruzi bugezweho burushijeho gushishikazwa no gukorana nabakiriya muburyo bwiza, gukurura abaguzi bashya, guha buri muntu serivisi nziza, kongera ibicuruzwa, no kongera umusaruro. Turasaba ko duhera kuri verisiyo yubuntu. Gusa ubifashijwemo nurugero rwikizamini, urashobora gusuzuma ireme ryishyirwa mubikorwa ryumushinga, ukamenyera intera nubugenzuzi bwa buri muntu, gusuzuma imikorere yurubuga mubikorwa, gukora ibikorwa byinshi, hanyuma amaherezo ugahitamo neza.

Ninde uteza imbere?

Ihuriro rigenga ibipimo byakazi hamwe nabakiriya shingiro ryumuryango, ibikorwa nubushakashatsi, inyandiko zigenga hamwe nubutumwa butaziguye, inzira ziteganijwe kandi ziteganijwe.

Nta kintu na kimwe cyubucuruzi bwa CRM kitazavaho. Mugihe kimwe, byombi byishyuwe kandi byubatswe mubuntu birahari kubakoresha.

Hamwe nubufasha bwo kumenyesha module, biroroshye cyane gukurikirana ibyabaye byingenzi. Sisitemu itanga mu buryo bwikora.

Ububiko butandukanye buzategura amakuru kubandi, abafatanyabikorwa mubucuruzi nabatanga isoko.

Itumanaho rya CRM ntirishobora gukuraho kohereza ubutumwa bugufi ndetse na misa. Igitabo gitangwa kubuntu.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Kubandi bahanganye (cyangwa umutungo wabakiriya shingiro), biroroshye kumenya igipimo cyateganijwe cyakazi kugirango ukurikirane ibisubizo mugihe nyacyo kandi uhite uhindura.

Niba ingano yinjira yagabanutse, noneho imbaraga zizagaragarira mubisobanuro birambuye byimari.

Ukoresheje porogaramu, biroroshye gushiraho ikigo kimwe cyamakuru kububiko bwose, ingingo zo kugurisha n'amashami yimiterere.

Sisitemu ntabwo ikurikirana imirimo yubuyobozi bwa CRM gusa, ahubwo ikurikirana nibindi bipimo byumuryango, amafaranga, umushahara, ibicuruzwa, ibikoresho nibikoresho bya tekiniki.

Ntukeneye kuzuza ububiko bwabakiriya intoki. Niba hari urutonde rukwiye, noneho abavana muri bo barashobora kwinjizwa mubitabo bya digitale kandi ntibiremereye abakozi.

Tegeka abakiriya kubuntu muri CRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Umukiriya wubusa muri CRM