Urutonde: 4.9. Umubare w'amashyirahamwe: 909

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Imikorere ya sisitemu ya CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Uyu munsi, imikorere igezweho ya sisitemu ya CRM irashobora gutandukana, kugirango ikemure ibibazo byo kongera ibicuruzwa kubicuruzwa, gukurura abakiriya no gushiraho umubano wunguka, gutangiza ibikorwa byumusaruro no gutegura ibikorwa byamamaza, gusesengura no guhanura iterambere, kongera ibicuruzwa ninyungu, bikurikiranye. Buri shyirahamwe, kuva mubucuruzi buciriritse kugeza rinini, rigomba kwigenga guhitamo sisitemu ya CRM ikora ishobora gutanga pake ikenewe yibikoresho na module, ubushobozi, kugirango bagere kubyo bagamije. Mugihe uhisemo kumwanya wambere, uzahura nuguhitamo kugoye, ukurikije umubare munini wa sisitemu zitandukanye za CRM, ariko mugihe ukurikirana buri, birakenewe kandi gusesengura no kugerageza hamwe na verisiyo yo kugerageza. Nkibisanzwe, birashobora gufata igihe kitari gito kugirango ubone porogaramu iboneye, kandi uko byagenda kose, gushakisha bizaganisha kuri sisitemu nziza ya CRM, uyumunsi Sisitemu Yumucungamari. Ibikorwa rusange bya CRM byemerera, ku giciro gito cyamafaranga, kuba bitwaje porogaramu yuzuye, hamwe nurwego runini rwamasomo aboneka kumurimo mubikorwa byose. Na none, porogaramu ifite igenamigambi ryateye imbere, moteri ikora ishakisha (itanga ako kanya ibikoresho byasabwe), interineti itangiza nibindi bintu ushobora kwibonera wenyine nonaha, kubwibyo ugomba gushiraho verisiyo yubuntu yuzuye.

Imigaragarire myinshi-yemerera abakoresha kuva mumashami yose n'amashami kwinjira muburyo bumwe hamwe nibikorwa byateganijwe kugirango bagere ku ntsinzi, muri sisitemu imwe-y'abakoresha CRM, munsi yinjira hamwe nijambobanga. Itandukaniro ryuburenganzira bwabakoresha rikoreshwa mukurinda kwizewe amakuru yamakuru. Na none, kugirango dukore ibikorwa bitandukanye bibyara umusaruro kandi ntubone amahwemo nizindi ngorane hamwe nabakiriya b’amahanga, hariho guhitamo kwagutse kwindimi zisi. Module, ibinyamakuru nimbonerahamwe byatoranijwe kandi byatejwe imbere kugiti cyawe. Ibikoresho bya desktop nabyo ntibizagenda, ukurikije insanganyamatsiko ziboneka.

Abakiriya, isoko yinjiza nuburyo nuburyo ki duha abakiriya serivisi cyangwa ibicuruzwa, ibi bingana ninyungu no kugumana. Imikorere y'ibaruramari y'abakiriya isobanura kuba hamwe nubushobozi bwo gukomeza abakiriya muri data base imwe ya CRM, gutanga amakuru yuzuye kubitumanaho, kumurimo wo gupakira no gupakurura, kubikorwa byo kwishura, imyenda, gushyira muburyo bworoshye amakuru mugihe ukoresheje gushungura urutonde no gutandukanya ukurikije ibintu bitandukanye ibipimo.

Imikorere yo gucunga inyandiko igufasha gukoresha inzira zose. Urebye kuzuza byikora, gutumiza no kohereza ibikoresho hanze muri gahunda itandukanye yinkomoko. Birashoboka kubyara raporo cyangwa inyandiko iyo ari yo yose mu minota mike ukoresheje inyandikorugero iboneka hamwe nicyitegererezo. Gutanga inyemezabuguzi zo kwishura bikorwa iyo bihujwe na sisitemu ya 1C, ikabikwa nububiko bwabakiriya, amazina nizina ryibiciro (rusange kandi byashizweho kugiti cye, kuri buri mukiriya). Kwemera kwishyurwa bikorwa mumafaranga ayo ari yo yose yo mumahanga, muburyo ubwo aribwo bwose bworoshye (cash and non-cash), uhita ukosora ubwishyu mubinyamakuru, wandika umwenda. Hamwe na buri gikorwa, ibikoresho bihujwe na mugenzi we, kubika amakuru yose kuri seriveri ya kure, nta guhangayikishwa nigihe cyo kubika, ukurikije umubare wamakuru.

Imikorere ya kure yinjira, iyo ihujwe nibikoresho bigendanwa, irashobora gukora imirimo iteganijwe muri gahunda muburyo busanzwe. Gukoresha ibikoresho bivuye mugukurikirana amashusho bigufasha gusuzuma neza uko ibintu bimeze, imikorere yabakoresha nandi makuru.

Baza abajyanama bacu ibibazo, urebe neza imikorere myiza nubwiza bwiterambere, imikorere nibishoboka bitagira iherezo. Hamwe nubufasha bwa sisitemu ya CRM, uzagera kubisubizo wifuza mugihe gito.

Sisitemu yimikorere ya CRM, hamwe na automatisation yuzuye yumusaruro nibikorwa bya tekiniki, hamwe nimirimo ihari hamwe nuburyo butandukanye bwa module, itunganya igihe cyakazi cyabakozi kandi ikemerera ishyirahamwe kurenga abanywanyi kandi rikagira umwanya munini kumasoko.

Gushyira mubikorwa imirimo muri gahunda, kubera imikorere ya sisitemu ya CRM.

Ninde uteza imbere?

Imikorere ya sisitemu ya elegitoroniki CRM, urashobora gukoresha ibishoboka byo kubungabunga urupapuro rwibinyamakuru, nkuko ubyifuza.

Imicungire yikinyamakuru kimwe cya bagenzi ba CRM, hamwe namakuru yose hamwe namakuru yihariye, yemeza neza kandi ahora agezwaho amakuru yukuri.

Muburyo bwinshi bwabakoresha, abakozi bo mumashami yose n'amashami barashobora icyarimwe kubona sisitemu ya CRM kugirango bakoreshe imirimo yo guhana, kubungabunga no kwakira amakuru yamakuru.

Ibisohoka mubushakashatsi bukenewe bukorwa hifashishijwe moteri ishakisha, itanga ubwizigame bukomeye mugihe n'imbaraga.

Kwinjiza mu buryo bwikora no kuzuza ibikoresho, guhindura imikorere yumurimo nibikoresho.

Igihe cyokwizerwa cyo kubika amakuru hamwe ninyandiko bikorwa binyuze muri backup.

Hamwe nigihe kimwe cyo guhuza no gukoresha ibihe byakazi, sisitemu ya CRM ihita ihagarika kwinjira kugirango ikumire amakosa.

Imikorere yo gutandukanya uburenganzira bwabakoresha ikorwa hitawe kubikorwa byakazi byabakozi.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Ifunga rya ecran ryakozwe kugirango ryemeze ubwiza bwinyandiko zawe.

Iyo gutumiza no kohereza ibikoresho hanze, akazi kihuta kandi keza.

Hamwe nimikorere yo gushakisha imiterere, ntushobora kongera guhangayikishwa no gushakisha igihe kirekire kubikoresho nkenerwa, biri muburyo bwa elegitoronike, bizatangwa muminota mike, byuzuye, kubikorwa, kwimura cyangwa gucapa.

Igishushanyo mbonera, muburyo ubwo aribwo bwose (Ijambo na Excel) nubunini.

Imirimo yose igabanywa mubakozi bose baringaniye.

Ubuyobozi bugomba guhora bukurikirana, gutanga, kubika inyandiko no gusesengura ibikorwa byumushinga nabakozi.

Igikorwa cyo kugenzura kure cyohereza ibikoresho bya videwo kumurongo waho cyangwa kuri interineti.

Hamwe nimirimo yigihe cyakazi cyabakozi, sisitemu ya CRM ibara igihe nyacyo cyakazi, ireme ryakazi ryakozwe kandi rigakora umushahara.

Tegeka imikorere ya sisitemu ya CRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Imikorere ya sisitemu ya CRM