Urutonde: 4.9. Umubare w'amashyirahamwe: 905

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Urutonde rwa sisitemu ya CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Gukenera gutangiza igice cyangwa byuzuye mubikorwa byakazi bivuka mubucuruzi kubera guhatana cyane kandi kubera impinduka mumibanire yisoko, ni ngombwa gushiraho imikoranire myiza hamwe nabakiriya hagamijwe kubakurura serivisi, ibisabwa byongeweho, kubyo intego hariho gahunda zitandukanye, kuriyo hari amanota ya sisitemu ya CRM. Ibicuruzwa byakiriwe binyuze kurubuga, kuri terefone cyangwa umuntu ku giti cye byimurirwa mu ishami rishinzwe kugurisha, aho byandikwa mu mbonerahamwe, ariko ntibishoboka buri gihe kwerekana ibisobanuro byose, kandi abayobozi bakomeza ibyo bashingiraho. Umukozi akimara kureka, amwe mumakuru ajyana nabo, bivuze ko mushya agomba kongera guteza imbere ishingiro, mugihe abakiriya bazajya mubanywanyi bari hejuru murwego rwa serivisi. Byongeye kandi, abayobozi bakunze guhura ningaruka ziterwa nibintu byabantu, mugihe abakozi bibagiwe gusa gufata amajwi, kubera ubunebwe cyangwa kutitaho gusa, biganisha ku gutakaza umukiriya kubera kubura guhamagarwa mugihe n'ibikorwa kumasezerano. Iyi ni indi mpamvu yo gushyira mubikorwa sisitemu ya CRM, tekinoroji yagenewe kugenzura imirimo hamwe nabandi ndetse no gukora ibicuruzwa byinshi binyuze mumurongo wo kugurisha, ukoresheje urutonde rwuzuye rwabakiriya kubwibi. Porogaramu yatoranijwe neza iragufasha kongera ihinduka murwego rwo gukora amasezerano yo gutanga serivisi. Ariko mubyukuri muguhitamo software biragoye, ubu hariho umubare munini muribo kuri enterineti, kubwibyo, kugereranya bikoreshwa cyane, amanota ya sisitemu yo gukora. Ukurikije amanota, urashobora kumenya byihuse imyanya imwe murimwe iruta iyindi, gusuzuma ubushobozi bujyanye numuryango wawe. Ihuriro CRM rishobora kuzamura ireme rya serivisi, kuko iki nikintu cyingenzi kugirango ukomeze urwego rwipiganwa kumasoko. Kubwibyo, turashobora kuvuga neza ko kwinjiza tekinoloji isabwa mubucuruzi ubwo aribwo bwose bushingiye kubakiriya bakurura, gushora imari mukwamamaza, kwakira telefone za buri munsi, gusaba.

Ninde uteza imbere?

Gushyira ibishushanyo bya CRM mumuryango wubucuruzi buciriritse, ubucuruzi bunini butuma bishoboka kubaka uburyo bwiza bwimibanire yabakiriya, kongera ibicuruzwa, ubudahemuka bwabakiriya. Ba nyir'isosiyete bakoresheje automatike barashobora kubona ishusho iboneye yibikorwa byinzego zubatswe hamwe no kwakira kimwe cyo gusesengura. Iterambere ryisosiyete ya USU rifite umwanya munini murwego rwa gahunda zishobora guhindura imiterere ya CRM no gushyiraho inzira zose zakazi. Sisitemu Yibaruramari Yose igomba kwitirirwa iboneza rya software igoye ishobora guhuza nibyifuzo bya ba rwiyemezamirimo, guhindura igenamiterere ryimbere rishingiye kubikorwa byashyizweho. Impuguke, mbere yo kuguha igisubizo cyiza kuri wewe, zizakora igenzura ryibikorwa byubucuruzi, zige ibiranga umurimo wikigo, zimenyekanishe aho zubaka ibibazo byimbere mu gihugu, zigena urwego rwimirimo ikeneye automatike kandi yongere imikorere. Isuzuma ryinzobere zacu rizagutwara umwanya wawe kandi rigushoboze guhitamo igisubizo cyiza kizazana isosiyete kumwanya wambere. Guhindura igenamiterere bituma bishoboka kwagura imikorere no kongeramo ibikoresho mugihe icyo aricyo cyose cyo gukora, kubwibyo, niba waguze verisiyo yibanze, noneho nkuko ubucuruzi bwawe butera imbere, ntibizagorana kubona inyungu nshya. Itandukaniro rinini hagati yimikorere yacu nibigereranirizo nuburyo bworoshye bworoshye, imiterere ya module yatekerejweho kugeza ku tuntu duto, bitazatera ingorane kubakoresha neza, kabone niyo baba batarakoresheje software mbere. Gushyira mubikorwa no kugena CRM bikorwa ninzobere, mugihe kizaza, inkunga ikenewe itangwa kubibazo byamakuru na tekiniki. Kugirango ubone inama ibanza, urashobora kutwandikira ukoresheje umuyoboro woroshye wo gutumanaho, ugaragara kurubuga rwemewe rwa USU.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

USU yabonye umwanya munini mu rutonde rwa sisitemu ya CRM, kuko ifite ibyiza byinshi bitandukanya niterambere risa. Kuba haribintu bifatika byo gukurikirana ibikorwa byabakozi bizafasha gukurikirana ingano yimirimo muriki gihe nicyiciro cyo kwitegura kwabo, hibandwa kubikorwa aho bikenewe umuyobozi. Sisitemu izagabanya ibyago byamakosa, bizagira ingaruka ku izamuka ry’ibicuruzwa. Inyandiko zose zibitswe mububiko bwa elegitoronike, kandi irashobora kwomekwa ku ikarita yumukiriya kugirango idatakaza kandi ikore ibyakurikiyeho ku gihe. Ishakisha ritanga kandi imiterere y'ibikubiyemo, aho winjije inyuguti nke gusa mumasegonda make, urashobora kubona amakuru ushaka. Ibisubizo by'ishakisha birashobora guhurizwa hamwe, gutondekanya no kuyungurura ibipimo bitandukanye. Uburenganzira ninshingano zinzobere muri gahunda ziratandukanye bitewe numwanya wabo, inshingano zakozwe, gusa umuyobozi niwe ushobora kugenzura akarere kinjira kubo ayobora. Mubakiriya shingiro, urashobora gukora igabana, gukora igipimo ukurikije ibipimo bitandukanye, kandi usanzwe ushingiye kuriyi ngingo, gukorana nabandi, gushiraho ibicuruzwa bitandukanye. Abayobozi b'amashami bazashobora gukwirakwiza neza gahunda yo kugurisha mubayobozi bose kugirango akazi gakorwe. Mu buryo butaziguye muri porogaramu hamwe na tekinoroji ya CRM, biroroshye kugenzura ibikorwa bya buri nzobere, kugenzura icyiciro cyibikorwa byubu, gusuzuma igipimo cyagurishijwe nijanisha ryinyungu zose. Umufasha wa elegitoronike azagaragaza ibyateganijwe byose muri dinamike, ubigereranye murwego rwo kwinjiza amafaranga, kandi ubisesengure ukurikije ibipimo bisabwa. Igisekuru cyinyandiko kizatwara iminota mike, bityo imishyikirano, gusinya amasezerano no kurangiza ibikorwa bizahita bikorwa. Kuzigama umwanya kuri automatike yibikorwa bisanzwe bituma bishoboka gukora inzira nyinshi mugihe cyashize.

Tegeka urutonde rwa sisitemu ya CRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Urutonde rwa sisitemu ya CRM