Urutonde: 4.9. Umubare w'amashyirahamwe: 486

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Kwiyandikisha muri CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Mu myaka yashize, kwiyandikisha muri CRM byahindutse inzira igoye ishobora gufata igihe, kugwiza ibiciro bya buri munsi, kugoreka ibisubizo, no kuremerera gusa inzobere mu bakozi nibikorwa bidakenewe rwose. Niyo mpamvu sisitemu zo gukoresha zikenewe cyane. Byateguwe byumwihariko kugirango bakemure ibibazo byose byo kwiyandikisha, kugirango bategure gusa amakuru kuri CRM - ibicuruzwa, abaguzi, abafatanyabikorwa mubucuruzi. Biroroshye cyane gukora mugihe igice cyijwi gitangwa numufasha wa elegitoroniki. Abakozi barashobora guhindura indi mirimo nta gihombo.

Sisitemu yo kwiyandikisha CRM, yateguwe ninzobere zikomeye za sisitemu ya comptabilite (USA), yibanze cyane kubisubizo byiza. Imiterere ntabwo izongera ibicuruzwa gusa, ahubwo izashyiraho umubano wunguka, utanga umusaruro kandi mwiza hamwe nabakiriya. Imikorere ntabwo igarukira gusa kwiyandikisha. Kuri iyi ngingo, urashobora gukora iminyururu ikora kuburyo ubwenge bwubukorikori butangira inzira icyarimwe icyarimwe, bigategura impapuro zigenga, biga kubara isesengura, guhindura imbonerahamwe y abakozi, nibindi.

Ibitabo byurubuga rwa CRM bikubiyemo amakuru arambuye kubakiriya, ibicuruzwa na serivisi byumuryango. Niba hari amakuru atinjiye mugihe cyo kwiyandikisha, nyuma urashobora guhindura amakarita ya elegitoronike, mugerekaho inyandiko, ongeraho ishusho. Ntabwo ari ibanga ko kwiyandikisha ari amakuru yamakuru atoroshye gucunga. Ntushobora kumenya ibintu bishobora kuza bikenewe nibindi bishobora kuba byinshi. Abakoresha barashobora kwinjiza ibipimo bishya. Kuburyohe bwawe, ukurikije ibisabwa nibigo.

Akenshi ibigo byihutira kubona sisitemu ya CRM mu rwego rwo kugabanya amafaranga yo kwiyandikisha gusa, ahubwo no gukorana umusaruro no kohereza ubutumwa bugufi kuri SMS, kongera gahunda kubakiriya babo, gushiraho amatsinda agamije, gukora ubushakashatsi ku isoko, nibindi byose birimo. imikorere yimikorere ya platform ya CRM. Niba hari ikosa ryakozwe mugihe cyo kwiyandikisha, sisitemu izahita ibimenya. Kubaho kwa umufasha wa software biragufasha gusubiza byihuse amakosa make mumitunganyirize nubuyobozi bwimiterere.

Ntakintu gitangaje mubyukuri ko ubucuruzi buhinduka ukurikije iterambere ryikoranabuhanga ryikora. CRM kuri ubu iri ku isonga. Sisitemu yihariye irasohoka, ivugurura ninyongera, ibikoresho bimwe na bimwe birimo kunozwa. Nta sosiyete ishobora kwihanganira gukora amakosa mugihe cyo kwiyandikisha, ibaruramari rikorwa, ibikorwa byimari, gushiraho inyandiko zerekana amabwiriza na raporo zicungamutungo, bishobora kugira ingaruka kubitekerezo. Koresha software neza.

Ninde uteza imbere?

Sisitemu ishaka kugabanya ibiciro byo kwiyandikisha, igenzura ibintu byose bya CRM, ihita itegura inyandiko na raporo, ikanagenzura imikorere.

Ubwinshi bwibikoresho byibanze burahari kubakoresha, ariko haribintu bimwe byishyuwe, ibyangombwa auto-kurangiza, gahunda, nibindi.

Imenyesha rirashobora gushyirwaho byoroshye kubikorwa byingenzi kugirango wandike imirimo irangiye mugihe nyacyo.

Ntabwo bibujijwe kubika ububiko butandukanye kubafatanyabikorwa mubucuruzi, abatwara ibintu, abatanga ibicuruzwa hamwe nabandi.

Ibibazo by'itumanaho CRM birimo amahitamo ya SMS kandi menshi. Amatsinda yintego arashobora gushirwaho ukurikije ibipimo nibiranga.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Sisitemu igerageza gutegura neza buri gikorwa, harimo nabafatanyabikorwa runaka nabakiriya. Muri iki kibazo, rejisitiri ihindurwa nabakoresha bafite uruhushya rukwiye.

Niba hari ibitagenda neza mugihe cyo kwiyandikisha, abakoresha bazaba abambere kubimenya.

Nibiba ngombwa, urubuga ruzahinduka ikigo kimwe aho raporo rusange ikusanyirizwa kumashami yose yumuryango, ingingo zo kugurisha nububiko.

Sisitemu ntabwo ifata gusa ingano yimirimo yicyerekezo cya CRM, ahubwo inasuzuma ibipimo byubushobozi bwo kugura, isesengura ibikorwa byabakiriya, kohereza amafaranga, nibindi.

Ntabwo byumvikana kumara umwanya wandika buri mwanya, intoki winjiza amakuru mugihe urutonde ruhuye ruri muburyo bwemewe. Amahitamo yatumijwe arahari.

Tegeka kwiyandikisha muri CRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Kwiyandikisha muri CRM