Urutonde: 4.9. Umubare w'amashyirahamwe: 733

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kubigo byinguzanyo

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo verisiyo yerekana
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  Igitabo gikubiyemo amabwiriza
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Ibigo byinguzanyo bigezweho bikenera cyane imishinga yo gutangiza kugirango gahunda zayo zitangwe neza, byubake uburyo bunoze bwo gukorana n’abakiriya, gufata ibihano ku baberewemo imyenda ku nguzanyo, gukora ejo hazaza no gukurura abahawe inguzanyo nshya. Gahunda ya CRM kubigo byinguzanyo ni ngombwa. Igereranya gucunga imikoranire yabakiriya kandi nigikoresho cyingirakamaro mugihe cyo gutangiza inzira zose zijyanye nabakiriya mubigo byinguzanyo. Porogaramu yacu igamije kuzamura ireme ryimikoranire nabaguzi. Kubwizo ntego, ibikoresho byihariye bya CRM byashyizwe mubikorwa. Ndetse kubakoresha mudasobwa basanzwe kandi bashya, ntibizagorana kubitoza mugihe gito.

Kurubuga rwa software ya USU, biroroshye kubona igisubizo kiboneye cya software ikeneye ibigo byinguzanyo bikenera ibikorwa bya buri munsi, harimo na sisitemu yuzuye CRM kubigo byinguzanyo. Nibyiza, byizewe, kandi byihuse. Igihe kimwe, iboneza ntibishobora kwitwa bigoye cyangwa bigoye kwiga. CRM ibipimo bya software ya USU irasubiza rwose. Urashobora kubihindura nkuko bikenewe kugirango uhuze imikorere yawe. Ibikorwa byinguzanyo bigezweho mugihe nyacyo, cyerekanwe muburyo bugaragara kuri ecran ya monitor.

Ntabwo ari ibanga ko imiyoboro nyamukuru yitumanaho rya CRM, aribyo SMS, imeri, nubutumwa bwijwi, bifatwa nkibintu byingenzi bigize ibiganiro hagati yuguriza nuburyo bwinguzanyo. Buri kimwe muri byo kiyobowe na software rwose. Hitaweho cyane cyane ishyirahamwe ryinguzanyo kubwo gukorana nababerewemo imyenda, aho udashobora gukoresha gusa ibikoresho byoherejwe na CRM byohereza ubutumwa kugirango uburire umukiriya ko agomba kwishyura umwenda winguzanyo, ariko no kubara byikora ibihano nibindi bihano.

Ninde uteza imbere?

Ntiwibagirwe ko sisitemu ihita ibara ibyakemuwe byose kubisabwa inguzanyo, ibara inyungu zamafaranga mubigo, iteganya kwishyura mugihe cyagenwe neza. Ubu buryo bwo gutunganya imiturire bizorohereza cyane abakozi b'ikigo kandi bigabanye amafaranga. Kwibanda kuri sisitemu ya CRM ntabwo bivuze ko porogaramu idakora neza kurundi rwego rwubuyobozi. By'umwihariko, ni ingirakamaro cyane mu kugenzura ikwirakwizwa ry'inyandiko zigenga. Ibikorwa byose byo kwakira no guhererekanya ingwate, amasezerano yinguzanyo, gutumiza amafaranga byandikwa mubinyamakuru bya digitale no mubitabo bitandukanye.

Sisitemu ntabwo 'ifunze' kuri sisitemu ya CRM, ariko kandi ikora byoroshye gukora umubare munini cyane wimirimo yisesengura kubikorwa bigezweho kugirango byoroshe ibikorwa byinguzanyo byibanze, ariko kandi ikurikirana igipimo cyivunjisha kuri enterineti. Impinduka ziheruka zirashobora guhita zigaragara mubitabo bya porogaramu hamwe ninyandiko ziteganijwe. Na none, ishyirahamwe ryimari iciriritse rizafata neza kugenzura cyane cyane kubara, kwishyura, hamwe nimyanya yinyongera. Buri myanya (harimo ibipimo bya CRM) irerekanwa muburyo bworoshye, butanga amakuru. Abakoresha ntibagomba kumara igihe cyinyongera kugirango bamenye kandi batunganyirize amakuru yisesengura ryikigo.

Biragoye cyane kuguriza ibigo by'imari iciriritse kwirengagiza ibyerekezo byikora, ikintu cyingenzi kikaba umubano witerambere wa CRM. Bitabaye ibyo, ntibishoboka kwiyumvisha ibiganiro bitanga umusaruro hamwe nabagurijwe, abakiriya b'indahemuka, ndetse n'ababerewemo imyenda. Kumurimo ufite imihigo, interineti yihariye ya digitale yashyizwe mubikorwa igufasha gukusanya amakuru kubintu byagaciro byihariye, kugerekaho amashusho, nibindi byangombwa byose. Kugirango umenye neza ko ibicuruzwa bikora, ugomba kubanza gushyiraho demo verisiyo yimishinga yinguzanyo.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Porogaramu ya USU ihita ikurikirana imirimo yikigo cyinguzanyo, ikora urwego rushimishije rwimirimo yisesengura, kandi ikora imirimo itandukanye. Biroroshye gushiraho ibipimo bya sisitemu wenyine wenyine kugirango ubashe gukorana neza nabakiriya, kugenzura imikorere yabakozi, no kugenzura inzira zingenzi mugihe nyacyo. Ibikorwa byinguzanyo byuzuye birashobora kwimurwa mububiko bwa digitale kugirango uzamure incamake y'ibarurishamibare igihe icyo aricyo cyose. Ibikoresho bya CRM bya software ya USU bigufasha kugenzura imiyoboro nyamukuru itumanaho hamwe nuwagurijwe, harimo imeri, amajwi, n'ubutumwa bw'amajwi, ndetse na SMS. Guhitamo ubwoko bwubutumwa bukwiye bugumaho uburenganzira bwumukoresha.

Inyandiko zerekana inguzanyo zanditswe mu kinyamakuru cya digitale, zemerera kudatakaza umwanya wuzuza urupapuro rwabigenewe rwo kwemerera ihererekanyabubasha cyangwa amasezerano yinguzanyo. Imitunganyirize yimitungo yimari izarushaho kumenyera. Urashobora gushyira mubikorwa byawe bwite hamwe nibipimo kuri buri rwego. Sisitemu ishoboye kubara byihuse inyungu zinguzanyo, guteganya neza ubwishyu mugihe runaka, gufasha mukumenyesha ubuyobozi nubuyobozi bugenzura.

Binyuze muri sisitemu ya CRM, biroroshye cyane kubaka ibiganiro bitanga umusaruro nabatishyuye, kumenyesha bidatinze kubyerekeye kwishyura umwenda, guhita usaba ibihano no gukoresha ibindi bihano.

Tegeka cRM kubigo byinguzanyo

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kubigo byinguzanyo