Inqanaba: 4.9. Inani lemibutho: 486

Amazwe: Zonke
Inkqubo yokwenza: Windows, Android, macOS
Iqela leenkqubo: Isishishini esizenzekelayo

Isoftware USU

Ukusebenza kakuhle kweCRM

Utshintsho olukhawulezayo.
Ufuna ukwenza ntoni ngoku?

Ukuba ufuna ukuqhelana neprogram, indlela ekhawulezayo kukuqala ukubukela ividiyo epheleleyo, kwaye emva koko ukhuphele inguqulo yedemo yamahhala kwaye usebenze nayo ngokwakho. Ukuba kuyimfuneko, cela intetho kwinkxaso yobugcisa okanye ufunde imiyalelo.

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  Nxibelelana nathi apha
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  Indlela yokuthenga inkqubo?
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  Jonga umfanekiso wekhusi wenkqubo
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  Bukela ividiyo ethetha ngocwangciso
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  Khuphela inkqubo ngoqeqesho olusebenzayo
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  Imiyalelo esebenzayo yenkqubo kunye noshicilelo lwedemo
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  Thelekisa ubumbeko lwenkqubo
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  Bala iindleko zesoftware
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  Bala iindleko zelifu ukuba ufuna iseva yelifu
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  Ngubani umqambi?

Inkqubo yekhusi

Iinkampani ezinamava okanye ezivulwe nje kuyo nayiphi na imeko zijongene nengxaki yokutsala abathengi kunye nokugcina umdla wabo kwiimveliso, iinkonzo, njengoko imarike yokhuphiswano ishiya kungekho khetho, kukho imfuneko yokusebenzisa izixhobo ezongezelelweyo, njengeenkqubo ezikhethekileyo eziye zangqina ukusebenza kwazo. Itekhnoloji yeCRM phakathi kwabo. Isishunqulelo seCRM sifumaneka phantse kuyo yonke indawo apho isiza ekuphuculeni iinkqubo zoshishino, ukwandisa ukuthengisa, ngoko ayisiyonto intsha, kodwa ayiqondwa ngokupheleleyo sisininzi. Ukuguqulelwa ngokwezwi nezwi ukusuka kwisiNgesi, oku kuthetha ulawulo lobudlelwane bomthengi, eneneni yiseti yezixhobo zokudala indawo efanelekileyo apho abaphathi banokusebenzisa iindlela ezahlukeneyo zokuhlalutya kunye nokusebenzisana. Le modeli yokusebenza kunye nabathengi yavela eNtshona kwiminyaka emininzi eyadlulayo, okanye endaweni yoko, yaba yi-analogue enengqiqo, elungisiweyo yetekhnoloji efanayo kodwa ephelelwe lixesha yokutsala abathengi kwinkampani. Kwiifemu zangaphandle, ukusetyenziswa kweenkqubo ezinobuchwephesha beCRM kuye kwakhokelela ekukhuleni koqoqosho, ngenxa yokusebenza kakuhle kwe-algorithms esetyenzisiweyo, umnqweno wabashishini ukuba bavule amandla emibutho yabo. Kwaye kuphela kwiminyaka yakutshanje, abanini bamashishini basekhaya baqala ukuqonda amathemba endlela eyakhiwe ngokufanelekileyo yomsebenzi wabaphathi kunye nokuqokelelwa kwedatha kumaqela aphikisanayo kwi-database efanayo, kunye nohlalutyo olulandelayo. Kodwa, ukuba ufunda eli nqaku, sele ufikelele kwisigqibo sokuba ngaphandle kokungeniswa kweendlela zanamhlanje, iziphumo ezifanelekileyo azikwazi ukufezekiswa. Kuhlala kuphela ukukhetha inkqubo eya kukwazi ukusombulula imisebenzi eyabelwe yona, ngaphandle kokubangela iingxaki ezongezelelweyo ngexesha lophuhliso. Kukho iiplatifomu ezijoliswe ngokubanzi, kwaye kukho ezo zijoliswe kwishishini elithile, ukuba ishishini lihambelana ne-specialization emxinwa, ngoko ke ukhetho lwesibini lukhethwa. Kodwa zisebenza ngakumbi iinkqubo zesoftware ezinokuzisa umyalelo kungekuphela nje ekusebenzisaneni nabathengi, kodwa nokuphucula ubudlelwane phakathi kwabasebenzi, ukwenza ulawulo oluzenzekelayo kwezinye iinkalo zolawulo.

Njengokhetho olufanelekileyo lwesicelo esinjalo, sifuna ukukwazisa kuphuhliso lwethu-iNkqubo ye-Accounting yeHlabathi. Yenziwe ngabachwephesha abaphezulu abanolwazi olubanzi ekuphunyezweni kobuchwepheshe bolwazi kwiinkalo ezahlukeneyo zomsebenzi, kwiinkampani kumazwe amaninzi ehlabathi. Amava abanzi, ulwazi kunye nokusetyenziswa kolona phuhliso lwangoku luvumela ukuba siphumeze indlela yomntu ngamnye kubathengi, senze iiprojekthi eziza kukwanelisa izicelo ezahlukeneyo kunye neemfuno. Asiyi kubonelela ngesisombululo esele silungiselelwe, kodwa sikwenzela yona, kunye nohlalutyo lokuqala lwesakhiwo sangaphakathi seenkqubo kunye nokukhethwa kwesethi efanelekileyo yezixhobo eziza kunceda ukuxazulula iingxaki ngexesha elifutshane. Ukusebenza kophuhliso lwethu kubangelwa ukukhululeka kophuhliso kunye nokusebenza kwansuku zonke, ngenxa yobukho be-interface ecatshangelwayo kwiinkcukacha ezincinci, apho kukho iimodyuli ezintathu kuphela ezinesakhiwo esifanayo. Inkqubo ihlangabezana neyona migangatho iphezulu yamazwe ngamazwe, kubandakanywa ubugcisa beCRM, obunika ukuzithemba kumgangatho kunye nokuthembeka kwesofthiwe. Impendulo encomekayo evela kubasebenzisi bokwenyani, ebekwe kwiwebhusayithi ye-USU.kz, iya kunceda ukuvavanya ukuba umsebenzi wabasebenzi uza kutshintsha kangakanani, umvuzo uya kwanda emva kokuba isicelo siphunyezwe. Ukuqala, inkqubo yenza isiseko solwazi olulodwa kunye noluhlu lwabathengi, amaqabane, abasebenzi, izinto eziphathekayo, izixhobo zobugcisa, eziya kusetyenziswa ngokuthengisa, intengiso kunye namanye amasebe anxulumene nokuthengisa, kubandakanywa indawo yokugcina impahla, i-accounting. Ikhadi ngalinye leqela aliqukethe ulwazi oluqhelekileyo kuphela, kodwa kunye nembali yokusebenzisana, izivumelwano, ukuthengiselana okugqityiweyo, ii-invoyisi, yonke into enokunceda ukuxhasa intsebenziswano engaphezulu. Ukusebenzisa i-database enye kuya kwandisa ukusebenza kweefowuni kunye nokunceda ukwakha isicwangciso esongezelelweyo, ukudala izibonelelo zorhwebo ezikhangayo.

Unokuqinisekisa ukusebenza kwezixhobo zeCRM kuqwalaselo lwesoftware ye-USU nangaphambi kokuba uyithenge, usebenzisa inguqulelo yesilingo, ehanjiswa simahla. Ngombulelo kwisifundo esisebenzayo sobuchule besoftware, kuya kwenzeka ukuba uthathe isigqibo malunga nemisebenzi ofuna ukuyibona kwinguqulelo yakho yenkqubo. Kwakhona okubalulekileyo kukuba umphathi ngokwakhe umisela indawo yokubonakala kumqeshwa ngamnye, egxininisa kwisithuba esibanjwe, ngoko umphathi oqhelekileyo akayi kukwazi ukusebenzisa ulwazi oluyimfihlo. Akuyi kusebenza ukufaka isicelo ngaphandle kokungena kwi-login kunye negama lokugqitha lomntu, okuthetha ukuba uqwalaselo lweCRM lukhuselwe ngokukhuselekileyo kubantu abangagunyaziswanga. I-automation ye-workflow yenkampani iya kunceda ukufezekisa ukusebenza kakuhle, xa ubuninzi bamaxwebhu buya kuveliswa kwaye buzaliswe kusetyenziswa i-algorithms yesofthiwe kunye neetemplates ezenziwe ngokwezifiso. Intloko yecandelo lokuthengisa iya kukwazi ukuzimela ngokuzimeleyo indlela yokubhekisela ekusebenzisaneni nesiseko somthengi, abaphathi baya kulandela, kwaye ukuba kukho nantoni na, inkqubo iya kukukhumbuza ngesidingo sokwenza umsebenzi olandelayo, qhagamshelana nomxhasi. Ukuvavanya imveliso yamasebe, amasebe okanye iingcali ezithile, umsebenzi wophicotho unikezelwa, apho unokukhetha khona iiparitha ezifunekayo kwaye ufumane ingxelo ngokuchofoza okumbalwa. Ukuphucula ukusebenza kakuhle konxibelelwano nabathengi, kukwakho nemijelo emininzi yonxibelelwano kunye nokuthumela imiyalezo ngobuninzi, ngokuthumela iposi. Ungathumela ulwazi kungekuphela nge-imeyile, kodwa nangeSMS, okanye umthunywa odumileyo kwii-smartphones viber. Ukusebenzisa le ndlela, unokuseta isaziso esizenzekelayo kwisimo sesicelo, ukugcina unxibelelwano oluqhubekayo, unokunyusa izinga lokunyaniseka.

Ukusetyenziswa kweqonga leCRM kwimisebenzi yemihla ngemihla yombutho ngokukhawuleza kuya kubonakala ngokunyuka kwengeniso, ukwandiswa kwesiseko somthengi. Ngombulelo kwindlela yomntu ngamnye ekuphuhlisweni kweprogram ye-USU, unokuqiniseka ukuba yonke imisebenzi iya kusetyenziswa emsebenzini, oku kuthetha ukuba awuyi kuhlawula izixhobo ezongezelelweyo. Njengoko isoftware isetyenziswa, kunokwenzeka ukuba uqhagamshelane neengcali zokwandisa iinketho okanye ukudibanisa nesayithi, umnxeba. Ukutshintshela kubuchwepheshe obutsha kuya kunceda ukuseka ubudlelwane obuphezulu kunye nabalingane, ukwandisa ukuthengisa kunye nokukhuphisana.

Inkqubo ye-USU iya kunceda ukuzenzekelayo isiseko somthengi kunye nokulawula, kunye nenkcazo ecacileyo yendawo nganye yokukhangela kunye nomsebenzi olandelayo.

Ngubani umqambi?

Bonke abafowunelwa kunye nabaxhasi baboniswa kwisiseko sedatha kwaye bagcinwe kwimbali yokusebenzisana nabo, vula nje ikhadi le-elektroniki ukujonga ulwazi.

Kuya kuba lula kakhulu ukuququzelela iinkqubo zokusasazwa kwexesha lokusebenza kunye nemisebenzi phakathi kwabasebenzi, ngokumisela ngokuzenzekelayo umthwalo womsebenzi.

Ii-algorithms zesoftware zikuvumela ukuba uqalise ngokukhawuleza iinkqubo zoshishino emsebenzini kunye nabalingane, imisebenzi yeprojekthi kunye nokuphucula umgangatho wenkonzo.

Ukusebenzisa ukusebenza kwesicelo, kulula ukusebenza kunye nezicelo, ukubeka iliso ixesha kunye nomgangatho wempendulo, kunye nokubeka iliso kumxholo wolwazi lwesiseko sedatha.

Ukusebenza kwamaphulo okubhengeza kuya kwanda, njengoko aya kusekelwe kuhlalutyo lokuqala lwazo zonke iindlela zonxibelelwano ezinokwenzeka.

Khuphela uhlobo lwedemo

Xa uqala le nkqubo, unokukhetha ulwimi.

Ngubani umguquleli?

Kwakhona, ubuchule be-software ye-USU bubandakanya ukuseta iinkqubo zokuthengwa kwempahla kunye nokugcina umgangatho ofunekayo wesitokhwe kwiindawo zokugcina iimpahla ukuze inkampani ibe nempahla yokuthengisa kwivolumu efanelekileyo.

Xa idityaniswe kunye ne-telephony, umnxeba womlingane uya kuboniswa kwisikrini kunye nekhadi lakhe, eliya kuvumela umphathi ukuba avavanye iingongoma eziphambili kwaye enze ukubonisana okufanelekileyo ngaphambi kokuba aqalise incoko.

Imodyuli yeeNgxelo iqulethe isethi yezixhobo zokwenza uhlalutyo lwezinto ezininzi zokuthengisa, ukuvavanya imeko yemicimbi kwintlangano kwixesha elithile.

Abalawuli baya kuba nako ukuhlola umgangatho weeprojekthi ezigqityiweyo kwicandelo elahlukileyo, kwisebe okanye ziingcali zisebenzisa izixhobo zophicotho-zincwadi.

I-platform ye-CRM esekwe kwi-USU inomsebenzi olula, oqondakalayo kumntu wonke, njengoko oku abaphuhlisi bazama ukunciphisa imimiselo yobuchwephesha kunye nokwakha ngokufanelekileyo imodyuli nganye.

Odola ukusebenza kakuhle kwe-cRM

Thenga inkqubo esele yenziwe

Kananjalo unoku-odola uphuhliso lwesoftware yesiko

Ukuba uneemfuno ezikhethekileyo zesoftware, yalela uphuhliso lwesiko. Emva koko awuyi kulungelelaniswa neprogram, kodwa inkqubo iya kulungelelaniswa kwiinkqubo zakho zoshishino!

Ukusebenza kakuhle kweCRM