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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukusebenza kahle kwe-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Izinkampani ezinokuhlangenwe nakho noma ezisanda kuvulwa kunoma yikuphi zibhekene nenkinga yokuheha amakhasimende nokugcina isithakazelo sabo emikhiqizweni, izinsizakalo, njengoba imakethe yokuncintisana ingashiyi ukukhetha, kunesidingo sokusebenzisa amathuluzi engeziwe, njengezinhlelo ezikhethekile eziye zafakazela ukusebenza kwazo. Ubuchwepheshe be-CRM phakathi kwabo. Isifinyezo se-CRM sitholakala cishe yonke indawo lapho kuziwa ekuthuthukiseni izinqubo zebhizinisi, ukwandisa ukuthengisa, ngakho-ke akuyona into entsha, kodwa kunalokho ayiqondwa ngokugcwele iningi. Ngokuhunyushwa ngokwezwi nezwi kusuka esiNgisini, lokhu kusho ukuphathwa kobudlelwane bekhasimende, empeleni isethi yamathuluzi okudala indawo ekahle lapho abaphathi bengasebenzisa khona izindlela ezihlukahlukene zokuhlaziya nokusebenzisana. Le modeli yokusebenza namaklayenti yaqala eNtshonalanga eminyakeni eminingi edlule, noma kunalokho, yaba i-analogue enengqondo, eguquliwe yobuchwepheshe obufanayo kodwa obuphelelwe yisikhathi bokuheha abathengi enkampanini. Ezinkampanini zakwamanye amazwe, ukusetshenziswa kwezinhlelo ezinobuchwepheshe be-CRM kuholele ekukhuleni komnotho, ngenxa yokuphumelela kwama-algorithms asetshenzisiwe, isifiso sosomabhizinisi sokuvula amandla ezinhlangano zabo. Futhi kuphela eminyakeni yamuva nje, abanikazi bamabhizinisi endawo baqala ukuqonda amathemba endlela eyakhiwe ngokufanele yomsebenzi wabaphathi kanye nokuqoqwa kwedatha yabalingani kusizindalwazi esivamile, ngokuhlaziywa okwalandela. Kodwa, uma ufunda lesi sihloko, usuvele ufinyelele esiphethweni sokuthi ngaphandle kokwethulwa kwezindlela zanamuhla, imiphumela efanele ayinakutholwa. Kuhlala kuphela ukukhetha uhlelo oluzokwazi ukuxazulula imisebenzi eyabelwe yona, ngaphandle kokubangela izinkinga ezengeziwe ngesikhathi sokuthuthukiswa. Kukhona amapulatifomu enhloso evamile, futhi kukhona lawo agxile embonini ethile, uma ibhizinisi lihlobene nokukhethekile okuncane, khona-ke inketho yesibili ingcono. Kodwa ezisebenza kahle kakhulu izinhlelo zesofthiwe ezingaletha ukuhleleka hhayi kuphela ekusebenzelaneni nabathengi, kodwa futhi ukuthuthukisa ubudlelwano phakathi kwabasebenzi, ukwenza ukulawula okuzenzakalelayo kwezinye izici zokuphatha.
Njengenketho efanelekile yohlelo olunjalo, sifuna ukukwazisa ekuthuthukisweni kwethu - I-Universal Accounting System. Yakhiwe ngochwepheshe bezinga eliphezulu abanolwazi olunzulu ekusetshenzisweni kobuchwepheshe bolwazi emikhakheni ehlukahlukene yomsebenzi, ezinkampanini emazweni amaningi omhlaba. Isipiliyoni esibanzi, ulwazi kanye nokusetshenziswa kwentuthuko yesimanjemanje kusivumela ukuthi sisebenzise indlela yomuntu ngamunye kumakhasimende, sakhe amaphrojekthi azokwanelisa izicelo nezidingo ezahlukahlukene. Asinikezi isisombululo esenziwe ngomumo, kodwa sikwakhela sona, ngokuhlaziywa kokuqala kwesakhiwo sangaphakathi sezinqubo kanye nokukhethwa kwesethi efanelekile yamathuluzi angasiza ukuxazulula izinkinga ngesikhathi esifushane kakhulu. Ukusebenza kahle kwentuthuko yethu kungenxa yentuthuko kalula nokusebenza kwansuku zonke, ngenxa yokuba khona kwesixhumi esibonakalayo esicatshangelwe imininingwane emincane kakhulu, lapho kunamamojula amathathu kuphela anesakhiwo esifanayo. Uhlelo luhlangabezana namazinga aphezulu wamazwe ngamazwe, okuhlanganisa nobuchwepheshe be-CRM, obunikeza ukuqiniseka ngekhwalithi nokuthembeka kwesofthiwe. Impendulo eyakhayo evela kubasebenzisi bangempela, etholakala kuwebhusayithi ye-USU.kz, izosiza ukuhlola ukuthi umsebenzi wabasebenzi uzoshintsha kangakanani, imali engenayo izokwanda ngemva kokuqaliswa kwesicelo. Okokuqala, lolu hlelo lwakha isisekelo solwazi esisodwa esinohlu lwamakhasimende, ozakwethu, abasebenzi, izinto ezibonakalayo, izinsiza zobuchwepheshe, ezizosetshenziswa ukuthengisa, ukukhangisa neminye iminyango ehlobene nokudayisa, okuhlanganisa i-warehouse, accounting. Ikhadi lenkampani ngayinye aliqukethe ulwazi olujwayelekile kuphela, kodwa futhi nomlando wokusebenzelana, izinkontileka, ukuthengiselana okuqediwe, ama-invoyisi, yonke into engasiza ukusekela ukubambisana okuqhubekayo. Ukusebenzisa i-database eyodwa kuzokhuphula ukusebenza kahle kwezingcingo futhi kusize ukwakha elinye isu, ukudala izipesheli ezikhangayo zezohwebo.
Ungaqinisekisa ukusebenza kwamathuluzi e-CRM ekucushweni kwesofthiwe ye-USU nangaphambi kokuyithenga, usebenzisa inguqulo yesilingo, esatshalaliswa mahhala. Ngenxa yocwaningo olusebenzayo lwamakhono esoftware, uzokwazi ukunquma ngemisebenzi ofuna ukuyibona kunguqulo yakho yohlelo. Okunye okubalulekile ukuthi umphathi ngokwakhe unquma indawo ebonakalayo yesisebenzi ngasinye, egxile esikhundleni esiphethwe, ngakho umphathi ojwayelekile ngeke akwazi ukusebenzisa ulwazi oluyimfihlo. Ngeke kusebenze ukufaka isicelo ngaphandle kokufaka ukungena ngemvume komuntu ngamunye nephasiwedi, okusho ukuthi ukucushwa kwe-CRM kuvikelwe ngokuphephile kubantu abangagunyaziwe. Ukuzenzakalela kokuhamba komsebenzi kwenkampani nakho kuzosiza ekufinyeleleni ukusebenza kahle okukhulu, lapho inqwaba yemibhalo izokhiqizwa futhi igcwaliswe kusetshenziswa ama-algorithms esoftware nezifanekiso ezenziwe ngokwezifiso. Inhloko yomnyango wokuthengisa izokwazi ukwakha ngokuzimela indlela yokubhekisela yokusebenzisana nesisekelo samakhasimende, abaphathi bayoyilandela, futhi uma kukhona, uhlelo luzokukhumbuza ngesidingo sokwenza umsebenzi olandelayo, xhumana neklayenti. Ukuze uhlole ukukhiqiza kwamagatsha, iminyango noma ochwepheshe abathile, kunikezwa umsebenzi wokucwaninga, lapho ungakhetha khona imingcele edingekayo futhi uthole umbiko ngokuchofoza okumbalwa. Ukuze kuthuthukiswe ukusebenza kahle kokuxhumana nabathengi, kukhona futhi imigudu eminingana yokuxhumana nokuthumela imiyalezo ngobuningi, ngeposi ngalinye. Ungathumela imininingwane hhayi nge-imeyili kuphela, kodwa futhi nge-SMS, noma isithunywa esidumile kuma-smartphones viber. Ukusebenzisa le ndlela, ungasetha isaziso esizenzakalelayo sesimo sohlelo lokusebenza, ukugcina ukuxhumana njalo, ungakwazi ukwandisa izinga lokwethembeka.
Ukusetshenziswa kweplatifomu ye-CRM emisebenzini yansuku zonke yenhlangano kuzobonakala maduze ekwandeni kwemali engenayo, ukwandiswa kwesisekelo samakhasimende. Ngenxa yendlela yomuntu ngamunye ekuthuthukisweni kohlelo lwe-USU, ungaqiniseka ukuthi yonke imisebenzi izosetshenziswa emsebenzini, okusho ukuthi ngeke ukhokhele amathuluzi engeziwe. Njengoba isofthiwe isetshenziswa, kungenzeka ukuthintana nochwepheshe ukuze wandise izinketho noma uhlanganise nesayithi, ucingo. Ukushintshela kubuchwepheshe obusha kuzosiza ukusungula ubudlelwano bekhwalithi ephezulu nabalingani, kukhuphule ukuthengisa kanye nokuncintisana.
Uhlelo lwe-USU luzosiza ukwenza isisekelo samakhasimende ngokuzenzakalela futhi sisiphathe, ngencazelo enemininingwane yendawo ngayinye yokusesha nomsebenzi olandelayo.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-04-24
Bonke othintana nabo abanamakhasimende baboniswa ku-database futhi bagcinwe emlandweni wokuxhumana nawo, vele uvule ikhadi le-elekthronikhi ukuhlola ulwazi.
Kuzoba lula kakhulu ukuhlela izinqubo zokusatshalaliswa kwesikhathi sokusebenza kanye nemisebenzi phakathi kwabasebenzi, kunqunywa ngokuzenzakalelayo umthwalo womsebenzi.
Ama-algorithms esoftware akuvumela ukuthi uqalise ngokushesha izinqubo zebhizinisi emsebenzini nabalingani, imisebenzi yephrojekthi futhi uthuthukise ikhwalithi yesevisi.
Ngokusebenzisa ukusebenza kohlelo lokusebenza, kulula ukusebenza ngezicelo, ukuqapha isikhathi nekhwalithi yempendulo, nokuqapha okuqukethwe kolwazi kusizindalwazi.
Ukusebenza kahle kwemikhankaso yokukhangisa kuzokwanda, njengoba kuzobe kusekelwe ekuhlaziyeni kokuqala kwazo zonke iziteshi zokuxhumana ezingaba khona.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Futhi, ikhono lesofthiwe ye-USU lihlanganisa ukumisa izinqubo zokuthenga nokugcina izinga elidingekayo lesitoko ezindaweni zokugcina izimpahla ukuze inkampani ibe nezimpahla ezithengiswa ngenani elifanele.
Uma kuhlanganiswe nefoni, ucingo lomlingani luzovezwa esikrinini ngekhadi lakhe, okuzovumela umphathi ukuthi ahlole amaphuzu ayinhloko futhi enze ukubonisana okunekhono ngaphambi kokuqala ingxoxo.
Imojula Yemibiko iqukethe isethi yamathuluzi okwenza ukuhlaziywa kwezinto eziningi zokuthengisa, ukuhlola isimo sezindaba enhlanganweni isikhathi esithile.
Abaphathi bazokwazi ukuhlola ikhwalithi yamaphrojekthi aqediwe esigabeni esehlukile, egatsheni noma ngochwepheshe besebenzisa amathuluzi okucwaninga.
Iplathifomu ye-CRM esekwe e-USU inesixhumi esibonakalayo esilula, esiqondakalayo kuwo wonke umuntu, njengoba ngenxa yalokhu abathuthukisi bezama ukunciphisa amagama ochwepheshe futhi bahlele ngokunengqondo imojuli ngayinye.
Oda ukusebenza kahle kwe-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukusebenza kahle kwe-CRM
Ukungena ku-software kungenzeka kuphela ngemva kokufaka ukungena ngemvume nephasiwedi ekhishwa kumsebenzisi ngamunye, umuntu wangaphandle ngeke akwazi ukungena ku-database futhi athole ulwazi oluyimfihlo.
Kungenzeka ukunciphisa ukubonakala kolwazi, izinketho, ngokusekelwe emithwalweni yomsebenzi, ngakho isisebenzi ngasinye sizothola indawo yokusebenza ehlukile.
Ukuze uthole imali eyengeziwe, nganoma yisiphi isikhathi ngesikhathi sokusebenza, ungahlanganisa nemishini, wandise ukusebenza.
Sisebenzisana nezinhlangano zakwamanye amazwe, sizinikeza inguqulo yamazwe ngamazwe yesofthiwe, ngokuhumusha okufanele kolimi lwemenyu nokwenza ngokwezifiso izifanekiso namafomula.