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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
CRM yomtholampilo wamazinyo
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Ukuze kuthuthukiswe ngempumelelo imisebenzi emkhakheni wodokotela bamazinyo, i-accounting ephezulu yesisekelo samaklayenti iyadingeka, ngendlela ye-CRM yomtholampilo wamazinyo. Ngaphambilini, yonke idatha yadalwa futhi yagcinwa ngesandla, okwaholela olwazini olungalungile, ukulahlekelwa kolwazi, kwathatha isikhathi eside ukugcwalisa, kodwa i-CRM ezenzakalelayo yokubala umtholampilo wamazinyo ixazulule zonke izinkinga kanye nesikhathi sokuphumula. Okokuqala, i-CRM yokubalwa kwezimali emitholampilo yamazinyo ilula, okwesibili, ngokushesha, futhi okwesithathu, ngekhwalithi ephezulu. Idatha izohlukaniswa kalula, futhi ngeke kudingeke ukuthi ufake kabusha ulwazi, uthatha isikhathi samakhasimende akho kanye nabasebenzi, ukhuphule izinga nemali engenayo. Amaklayenti, imali engenayo eyinhloko kunoma yimuphi umkhakha womsebenzi nokulawula okunekhono, nokubalwa kwedatha efanele, kungenye yempumelelo eyisisekelo. Kukhona ukukhethwa okukhulu kwezinhlelo ezahlukene emakethe zokubalwa kwezimali kanye nokugcinwa kwedatha ye-CRM emitholampilo yamazinyo, zonke zihluka ngemingcele yazo yangaphandle neyokusebenza, ngenani lentengo, ikhwalithi kanye nemibandela yokusetshenziswa. Ukuze ungakubeki ngaphambi kwenketho, ukwenza ngokuzenzakalelayo zonke izinqubo zokukhiqiza, ukuthuthukisa, ukusheshisa nokwenza umsebenzi ube lula ngokujwayelekile, kuye kwasungulwa uhlelo oluyingqayizivele noluphelele I-Universal Accounting System, ehlukaniswa ngezindleko ezithengekayo kanye nokuphatha okulula. Wonke amalungelo agodliwe, uma kwenzeka ukwephulwa, kuzokwenziwa isicelo sokuphulwa okuhlonziwe. Idatha ibuyekezwa ngokuzenzakalelayo futhi njalo, ihlinzeka ngolwazi olunembile kuzo zonke izindawo, iyifaka kumajenali nasezitatimendeni. Kuyenzeka ukhethe amamojula ebangeni elibanzi noma uwathuthukisele wona ngokwakho emtholampilo wamazinyo, ulawule imingcele ethile. Inqubomgomo yentengo ethengekayo ihlukanisa isistimu yethu ye-CRM kokunikezwayo okufanayo, futhi ukungabi khona kwenkokhelo yanyanga zonke kuyenza ibaluleke kakhulu.
Umsebenzi we-CRM emitholampilo yamazinyo ubanzi kakhulu futhi, njengomthetho, awukhawulelwe emnyangweni owodwa, ohlinzeka ngeminikelo ehlukahlukene kumakhasimende awo. Ungakwazi ukuhlanganisa yonke iminyango, amahhovisi ohlelweni olulodwa, nokwandisa izindleko, kokubili zesikhashana, ezezimali kanye ngokomzimba, ukufaka ulwazi kwisisekelo esisodwa solwazi, ukulawula abakhona, isidingo kanye nenzuzo, umsebenzi umsebenzi ngamunye. Lapho ufaka idatha, kwanele ukufaka ulwazi oluyisisekelo ngesandla, lonke ulwazi luzofakwa ngokuzenzakalelayo, lunikeze ulwazi olufanele kanye nomsebenzi osheshayo ozoba lula kubo bobabili ochwepheshe namakhasimende. Ochwepheshe bangabona ulwazi oludingekayo ngokungena ohlelweni lokubala lwe-CRM ngaphansi kokungena komuntu siqu nephasiwedi ku-akhawunti yabo, ukuxhumanisa isikhathi sabo, ukwenza okufakiwe, ukubona ngokucacile umlando wamakhasimende, ukumaka lokhu noma lokho okufakiwe. Idatha yokuhoxa kusizinda solwazi esisodwa iyatholakala ngesisekelo samalungelo okusebenzisa aphathisiwe asekelwe kumsebenzi wabasebenzi emtholampilo wamazinyo othile. Ngokungena kanye nokusebenza ohlelweni olulodwa olunabasebenzisi abaningi, abasebenzi abavela kuyo yonke iminyango bazokwazi ukushintshisana ngolwazi nemiyalezo. Lapho ufinyelela idokhumenti efanayo, uhlelo lokusebenza luzovimba ngokuzenzakalelayo ukufinyelela kwabanye abasebenzisi, lunikeze ulwazi olungaguquki nolulungile. Umphumela wolwazi uzoshesha futhi ube nekhwalithi ephezulu uma kunenjini yokusesha eyakhelwe ngaphakathi, ehlinzeka ngolwazi oluseqophelweni eliphezulu nolwakamuva. Kuhlelo lokubala lwe-USU CRM, kungenzeka ukugcina amajenali ahlukahlukene, amathebula kanye nezitatimende, okusekela amafomethi ahlukahlukene wemibhalo ye-Microsoft Office. Iyatholakala ukungenisa izinto ezivela emithonjeni ehlukahlukene, iqinisekisa isivinini esikhulu, ikhwalithi nokunemba.
Njenganoma yimuphi omunye umkhakha womsebenzi, kubalulekile ukugcina idatha yekhasimende emitholampilo yamazinyo. Ngakho-ke, ohlelweni lwethu, kungenzeka ukurekhoda nokulawula ukuba khona kweziguli, ukugcina isizindalwazi esisodwa se-CRM samarekhodi, lapho ulwazi oluphelele kumakhasimende, imininingwane yokuxhumana, umlando wokuvakashelwa, izingcingo, izithombe ezinamathiselwe zokukhishwa kwamazinyo kanye nama-x-ray. , ulwazi ngezinkokhelo, amarekhodi, imicimbi ehleliwe kanye nokunye Ukusebenzisa imininingwane yokuxhumana yamakhasimende, kuzokwazi ukuthumela ngokuzenzakalelayo ulwazi mayelana nokukhushulwa, izaphulelo, amabhonasi aqoqwe, okukukhumbuza i-aphoyintimenti, ukuze uthole ukuhlolwa kwekhwalithi, njll. Uzokwazi ukuxhumanisa imisebenzi yochwepheshe, ukulawula izinkomba zamahora asetshenziwe, ucabangela isikhathi esengeziwe kanye namaphutha, ukunqwabelanisa amaholo ngendlela esobala, ukwandisa isidingo nekhwalithi yomsebenzi, ukugwema iziphazamiso kanye nokugwema imisebenzi yakho. Amaklayenti angakwazi ukwenza ama-aphoyintimenti ngokuzimela ngokubhalisa kusayithi, ukukhetha uchwepheshe ofanele, ukufunda uhlu lwamanani kanye nolunye ulwazi. Iziguli zizokwazi ukukhokha ngokheshi noma ngokudlulisela ebhange zisebenzisa amatheminali okukhokha, izikhwama zemali ye-inthanethi, amakhadi okukhokha, njll. Uhlelo lwe-CRM luzobonisa ngokuzenzakalelayo ulwazi oluphelele.
Umtholampilo wamazinyo unezinhlobonhlobo zezinsizakalo ezizohlukaniswa kalula futhi zihlukaniswe ku-CRM. Yonke imisebenzi yokukhokhelana, ngezindleko zezinsizakalo nezinto zokwakha, izokwenziwa ngokuzenzakalelayo kucatshangelwa ukuba khona kwesibali se-elekthronikhi esakhelwe ngaphakathi, amafomula acacisiwe kanye nolwazi olusohlwini lwamanani. Ngokuhlanganisa nohlelo lwe-1C, uzozuza imiphumela emihle ngokulawula umnyakazo wezezimali, ukhiqize imibiko ehlukahlukene kanye nemibhalo. Futhi, uhlelo lwe-CRM lungahlanganisa namadivayisi ahlukahlukene, lenze imisebenzi ehlukahlukene, njengokusungula izinto ezibonakalayo, ukulawula ukuba khona, ukubalwa kwezimali.
Ukuze ukwazi kahle uhlelo lwe-CRM USU luzotholakala kubo bonke abasebenzisi, ngisho nalabo abangenalo ulwazi olukhethekile kumakhompyutha. Izilungiselelo zokucushwa eziguquguqukayo zizokusiza ukuthi ulungise ngokushesha insiza ngayinye ngemodi ehlukile, inikeze amathuluzi adingekayo nokusebenza, ukutholakala kwezindikimba nezifanekiso.
Ukuze ujwayelane namakhono ensiza ye-CRM yomtholampilo wamazinyo, itholakala ngenguqulo yedemo, etholakala mahhala kuwebhusayithi yethu. Futhi, ungabuza imibuzo kochwepheshe bethu, abazokujabulela ukweluleka ngezindaba ezahlukahlukene.
Uhlelo lokubala lwe-CRM oluyingqayizivele, oluzenzakalelayo, oluphelele, lwekhwalithi ephezulu lwasungulwa ngochwepheshe bethu ukuze babale, balawule futhi baphathe emtholampilo wamazinyo.
Kuhlelo lokubala lwe-CRM, ungahlela umsebenzi neziguli nabasebenzi.
Ngesikhathi sokusebenza kwensiza, akukho ukwehluleka, ukuba nesibopho sejubane eliphezulu kanye nekhwalithi yomsebenzi.
Ukuqamba okubanzi kwezingqikithi nezifanekiso, ezinezilungiselelo zokucushwa eziguquguqukayo, ezivumelana nomsebenzisi ngamunye ngemodi yomuntu siqu.
I-automation egcwele yazo zonke izinqubo zokukhiqiza, isebenzela ukwandisa isikhathi sokusebenza.
Kungenzeka ukulawula umsebenzi wemitholampilo yamazinyo ukude usebenzisa amakhamera wokubhekwa kwevidiyo, ukuthola izinto ezidluliselwayo ngesikhathi sangempela.
Ubani umthuthukisi?
2024-04-20
Ividiyo ye-cRM yomtholampilo wamazinyo
Le vidiyo ingabukwa ngezihlokwana ngolimi lwakho.
Ukufinyelela kude kwenziwa ngohlelo lokusebenza lweselula.
Ungakwazi ukuhlanganisa inani elingenamkhawulo leminyango, amagatsha, amasayithi, ukulawula yonke into ngayinye futhi iyonke, ukuthuthukisa ikhwalithi nokunciphisa isikhathi nezindleko zezimali.
Ukufaka ulwazi kutholakala ngesandla noma ngokuzenzakalelayo, kuba nesibopho sekhwalithi nesikhathi.
Ikhophi yasenqolobaneni yekhwalithi ephezulu izoba lula kuseva ekude, iqinisekise ukugcinwa okunembile nokuqina kwayo yonke imibhalo, ukubika nolwazi.
Ukukhipha okuzenzakalelayo kolwazi, olutholakala ngenjini yokusesha enesimo.
Ikhono lokuhlukanisa amalungelo omsebenzisi, ngokuthembeka kokuvikelwa kolwazi lwazo zonke izinto ezisetshenziswa ohlelweni olulodwa lolwazi, ngokusekelwe emisebenzini yomsebenzi yabasebenzi basemtholampilo wamazinyo.
Ukwakhiwa kwamashejuli omsebenzi nokulawula ukwenziwa kwemisebenzi.
Ukubalwa kwezimali kwamahora asetshenziwe, nge-payroll, kusiza ukuthuthukisa ikhwalithi, ukunciphisa isikhathi somsebenzi, ukugcwalisa imiqulu emisiwe kanye nokwenza ngcono ukuziphatha.
Ukuhlanganiswa nohlelo lwe-1C, ukuthuthukisa ikhwalithi yomsebenzi, lapho ubala futhi ubika.
Ukukhiqiza okuzenzakalelayo kokubika kokuhlaziya nezibalo.
Ukutholakala kwezifanekiso namasampula kusebenza njengendlela esheshayo yokudala imibhalo nemibiko.
Amamojula azokhethwa ngawodwana emtholampilo wamazinyo akho.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Lawula zonke izinqubo zokukhiqiza ngamakhamera e-CCTV, ukuthola ulwazi lwesikhathi sangempela mayelana nemisebenzi yamanje.
Ukugcina imininingwane egciniwe ye-CRM yokubhalisa amakhasimende omtholampilo wamazinyo, ukuhlinzeka ngolwazi oluphelele lokuxhumana, umlando wokubambisana, ukukhokha, ama-aphoyintimenti nezithombe ezitholwe ngesikhathi somsebenzi.
Isisekelo sokubala se-CRM esikahle sokugcina wonke amamephu ngamazinyo nohlaka.
Imiyalezo eminingi noma yomuntu siqu yenziwa nge-SMS, i-MMS noma i-imeyili, ihlinzeka ngolwazi oludingekayo.
Izinkokhelo zamukelwa ngokheshi noma ngefomu okungelona imali, noma yiluphi uhlobo lwemali yomhlaba, kusetshenziswa amatheminali okukhokha, ukudluliselwa kwe-inthanethi, amakhadi okukhokha nawebhonasi.
Okunamathiselwe kwemibhalo nemibiko.
Ukufakwa kwedatha okusheshayo, okwenziwe ngesikhathi sokungenisa nokuthekelisa, kugcinwa inguqulo yokuqala yalo lonke ulwazi.
Ukubonisa ulwazi kuyatholakala uma kukhona injini yokusesha enengqikithi.
Yonke imisebenzi yokukhokha izokwenziwa ngokuzenzakalelayo kusetshenziswa amafomula ashiwo kanye nohlu lwamanani.
Ukusebenzisana namadivayisi ahlukahlukene obuchwepheshe obuphezulu, ukwenza lula nokusheshisa izinqubo ezahlukahlukene.
Ixhuma ucingo lwe-PBX, ukuze uthole ulwazi mayelana noshaya ucingo.
Ukuthuthukiswa komklamo kanye nelogo ezoboniswa kuwo wonke amadokhumenti.
Oda i-cRM yomtholampilo wamazinyo
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
CRM yomtholampilo wamazinyo
Ukuhlaziywa kokuphromotha imicimbi ethile, ukulawula ukukhanga kwezivakashi, ukuhlaziya i-solvency nokugcinwa.
Ukubikezela imisebenzi yomtholampilo wamazinyo.
Ulwazi oluphelele mayelana nemicimbi ehleliwe lufakwa kusihleli somsebenzi, lapho abasebenzi bengabona khona ulwazi lwakamuva, izincomo zokuphatha, benza konke ngesikhathi nangendlela enembile, befaka idatha ngesimo sokubulawa.
Uhlelo lokusebenza lungasetshenziswa njengenguqulo yeselula etholakala kubasebenzi namakhasimende, ngokuzimele ukumisa izilungiselelo ngokubona kwabo.
Ngokuhlaziya, ungakwazi ukukhomba futhi ugqamise izinhlobo zezinsizakalo ezidume kakhulu, uhlaziye ikhwalithi yomsebenzi wochwepheshe abaphakamisa isimo noma abadonsele phansi umtholampilo wamazinyo.
Kuyo yonke imithi, amathuluzi azotholakala ukuze enze uhlu lwempahla, abeke izinsuku zokugcina.
I-inventory isebenzisa amadivayisi obuchwepheshe obuphezulu alungiselela isikhathi sokusebenza futhi athuthukise ikhwalithi.
Lapho kusebenza, amafomethi ahlukahlukene amadokhumenti angasetshenziswa.
Ilabhorethri yamazinyo nayo ingasebenza ohlelweni olulodwa lolwazi lwe-CRM.
Lapho ucisha, imithi yokusula ngesandla noma ngokuzenzakalelayo ingasetshenziswa.
Lapho ulungiselela insiza ye-CRM, noma yiluphi ulimi olushiwo lungasetshenziswa.