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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yamarisidi
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Ukukhokhwa kwezikweletu zezinsiza kuthinta kokubili abantu ngabanye kanye nezinhlangano ezisemthethweni, njalo ngenyanga kungena izinhlobo ezihlukahlukene zezinkokhelo, okungelula ngaso sonke isikhathi ukubhekana nazo, ngokombono womkhakha wezindlu nezinsizakalo zomphakathi, ukuze kugcinwe inzuzo yokuncintisana, ukusebenzisa izinsizakalo zenkampani ethile kudinga ukuzenzekelayo kanye nokusetshenziswa kobuchwepheshe be-CRM ukuthola amaresidi. Kuya kuba nzima nakakhulu ukugcina isikhundla somphathi webhizinisi lapho usebenzisa izindlela eziphelelwe yisikhathi zokubala nokwamukela izinkokhelo, ngakho abaphathi abacabanga kusengaphambili bafuna ukuthuthukisa imisebenzi yabo ngokwethula amathuluzi engeziwe. Izakhamuzi zona, zikhetha lezo zinhlangano zenkonzo yasekhaya ezingaqinisekisa ukunemba, ukufika ngesikhathi kokuhlinzekwa kwemibhalo kanye nezindlela ezihlukahlukene zokwamukela inkokhelo, lapho kungadingeki zime emigqeni amahora ambalwa. Ngesikhathi esifanayo, kuyadingeka ukulwela ukuzenzekelayo okuyinkimbinkimbi, khona-ke ama-algorithms wekhompiyutha ngeke akhiqize izibalo kuphela, kodwa futhi ahlele ukwamukela ubufakazi, ukwakheka kwama-akhawunti ngokubamba iqhaza okuncane komuntu. Kodwa, umphumela omkhulu ungafinyelelwa lapho kusethwa indlela yokusebenzelana phakathi kwabasebenzi namakhasimende, lapho kusetshenzwa izicelo, yifomethi ye-CRM ezosebenza lapha. Isiteji esisodwa sazo zonke izindlu, izakhamuzi, isikhungo sokulungiselela amarisidi ngezinhloso ezihlukahlukene, ngezibalo ezizenzakalelayo ngokusho kwezindleko zamanje, ama-akhawunti omuntu siqu wabakhokhi, kuzosiza ukubeka izinto ngokuhlelekile, ukwenza lula umsebenzi wabasebenzi. Mayelana nezindaba zezezimali, i-automation iba utshalomali lwesikhathi eside, inciphisa izingxabano, izimo zokungqubuzana, okwandisa izinga lokwethembeka. Indlela ephusile ekuphathweni kwezindlu kanye nezinsiza zomphakathi izofaka isandla ekongeni, futhi kungenzeka futhi ukuthola imali engenayo emithonjeni eyengeziwe. Akungabazeki ukuthi ukwethulwa kwesoftware kuba yisidingo, kepha ungathembela kumphumela omuhle kuphela esimweni sokukhethwa okunekhono kwethuluzi elisekela imodi ye-CRM. Uma usesha, sincoma ukuthi unake incazelo, ukubuyekezwa kwangempela, ulwazi lwenkampani yonjiniyela, hhayi izithembiso zokukhangisa ezigqamile.
Ubani umthuthukisi?
2024-04-20
Inkampani yethu i-USU ibikhona emakethe yobuchwepheshe bolwazi isikhathi esingaphezu konyaka owodwa, phakathi nalesi sikhathi ikwazile ukuzibonakalisa ngasohlangothini oluhle kakhulu, njengoba kungabonakala ekubuyekezweni okuningi kwamakhasimende ethu. Umnyombo wentuthuko yethu inkundla eguquguqukayo engakhiwa kabusha ngendlela othanda ngayo, kuye ngezicelo zamakhasimende kanye nama-nuances omsebenzi, okukuvumela ukuthi usebenzise indlela yomuntu ngamunye ku-automation. Okuhlangenwe nakho okubanzi nolwazi kwenza kube nokwenzeka ukubeka izinto ngononina, okuhlanganisa ezinkampanini ezilawulayo zomkhakha wezindlu nezinsizakalo zomphakathi, ngokugcinwa kolwazi olunwetshiwe lwezindlu, abahlali, amarisidi, izinto zokuphatha, kanye nokukhipha izinsiza ezengeziwe ezikhokhelwayo ngendlela efanele. Ngomsebenzi ngamunye, ama-algorithms athile wezenzo adalwe kuzilungiselelo, abasebenzisi abangeke bakwazi ukuphambuka kuzo, ngakho-ke benze iphutha noma bakhohlwe ukufaka imininingwane. Isistimu izorekhoda zonke izenzo, ngakho-ke ukuhlola umthombo wokurekhoda noma umuntu ophethe kuzoba indaba yamasekhondi ambalwa. Ukusebenzisa izinzuzo zobuchwepheshe be-CRM kuzosiza ukuletha inhlangano ekusebenzisaneni okuphumelelayo kwazo zonke izigaba, iminyango, osonkontileka, lapho wonke umuntu ezoqedela imisebenzi yakhe ngesikhathi, ngokusho kwezincazelo zomsebenzi. Amarisidi azokhiqizwa ngokuvumelana nezifanekiso eziye zalinganiswa, ngokusekelwe ekufundweni okutholiwe, kucatshangelwa amanani entengo, ukuba khona kwezimo ezikhethekile zokuqongelela, isibonelo, uma obhalisile engowezigaba ezinelungelo noma enoxhaso lwezikweletu zezinsiza. Ngokuphawulekayo, abasebenzi ngeke babe nobunzima ngokushintshela kufomethi entsha yomsebenzi, njengoba ngesikhathi sidala iphrojekthi sizame ukugxila kubasebenzisi bamazinga ahlukene, ukunciphisa inani lamagama ochwepheshe. Ngisho noma isisebenzi sazi kancane ngekhompyutha, lokhu kwanele ukuthatha isifundo esifushane sokuqeqeshwa futhi uqale ukujwayela okusebenzayo, ukudlulisela imithwalo yemfanelo yomsebenzi kwenye ipulatifomu. Siyazinakekela zonke izinqubo zokuqalisa, nokho, kanye nokusetha nokusekelwa okulandelayo, ngakho-ke ngeke kube khona ubunzima ngokushintshela ku-automation eyinkimbinkimbi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Ekucushweni kwe-CRM yerisidi ye-USU, izimo ezithile zinqunyiwe, ezisekelwe ekuqondeni umsebenzi, indlela yokwakha imisebenzi yabaphathi, izinkampani zezindlu. Ngakho-ke, ukuxhuma esisekelweni sendlu entsha, okwakuvame ukuthatha umzamo omkhulu nesikhathi, kuhlanganise nenhlangano yomhlangano wabanikazi, kusukela manje kuya phambili kuzoshesha kakhulu ngenxa yokuqaliswa okuzenzakalelayo kwazo zonke izigaba zezinqubo. . Ochwepheshe bazokwazisa ikhono lokuxazulula ngokushesha izinkinga ezikhalweni ezitholwe kubahlali, njengengxenye ebalulekile yomsebenzi wesikhungo. Isofthiwe izosabalalisa ngokuzenzakalela izikhalazo ezitholwe nge-elekthronikhi ngezinhlobo zazo, iqoke abantu abanomthwalo wemfanelo ngesixazululo sabo, kuye ngokucaciswa kwesiqondiso. Uma inkampani inikeza izinsizakalo ezengeziwe, ezifana nokushintsha amamitha, ukulungisa, ukuxhuma imishini, khona-ke ukuthengiswa kwabo kuzokwenziwa ngokuhambisana nazo zonke izidingo, kunikeze induduzo eyengeziwe kubo bobabili abathintekayo ekuthengiseni. Isikhathi sokuthola ubufakazi, ukulungiswa kwerisidi, ukuyithumela kobhalisile kanye nokulawulwa okulandelayo kokutholwa kwenkokhelo kusho ukusetshenziswa kwama-algorithms athile, amafomula namasampula emibhalo ethobela izindinganiso zomkhakha. Ngakho-ke, uma umuntu ebhalise kuwebhusayithi yomhlinzeki wesevisi, khona-ke uzothola imibhalo yokukhokha nge-akhawunti yakhe yomuntu siqu, lapha ungenza futhi isikhalazo futhi ulandele ukuqala kokucubungula kanye nesinqumo sayo. Abasebenzi, ngenxa ye-CRM, bazokwenza lula ukusebenza kwemisebenzi yabo, njengoba isiteji sizodlulisela ezinye zazo kumodi ye-automation, zikhumbuze izinqubo ezibalulekile, futhi zinikeze izifanekiso ezidingekayo ngokugcwalisa ingxenye. Abaphathi bazokwazi ukuqapha bekude ukuqaliswa kwemisebenzi eyabelwe, ukuthi abangaphansi babhekana kanjani nemisebenzi yabo, futhi bathole izinhlobo ezahlukene zokubika. Ifomethi ye-elekthronikhi ikuvumela ukuthi ugcine inani elingenamkhawulo lemininingwane yezinto, abanikazi, ama-akhawunti omuntu siqu, unamathisele izithombe, amakhophi askeniwe wemibhalo, ulondoloze ingobo yomlando yokuthengiselana okwenziwe. Uhlelo luhlinzeka ngokuhlukaniswa kwamalungelo okufinyelela kubasebenzi, ngakho akekho umuntu wangaphandle ozokwazi ukusebenzisa idatha eyimfihlo.
Oda i-cRM ukuze uthole amarisidi
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yamarisidi
Ochwepheshe bazolijabulela ikhono lokuthola ngokushesha noma yiluphi ulwazi besebenzisa imenyu yokusesha yengqikithi yalokhu, lapho kwanele ukufaka izinhlamvu ezimbalwa nje ukuze uthole umphumela, ngaphezu kwalokho usebenzisa izinketho zokuhlunga, zokuhlunga noma zokuqoqa. Enye inzuzo yesikhulumi se-CRM kuzoba yikhono lokwazisa amakhasimende ngokuthumela i-imeyili, i-imeyili, i-sms noma i-viber. Leli thuluzi lingasetshenziselwa kokubili ulwazi ngobuningi kanye nomuntu ngamunye ngokukhethwa kwabamukeli, kanye nokwamukela izaziso zokutholwa. Imibiko eyisipesheli izokusiza ukuthi uhlole irisidi noma inkokhelo yamarisidi e-electronic; uma engekho amarisidi, ungasetha isikhumbuzi esizenzakalelayo ngesiteshi sokuxhumana esikahle. Isicelo sizosiza ekulawuleni isikhathi sokusebenza sabasebenzi, ukukhokhelwa, ukuthuthukisa inqubomgomo ekhuthazayo, yebhonasi. Noma yikuphi okuqukethwe okusebenzayo okukhethayo kwenkundla ye-CRM yamarisidi, kungenza ukuphathwa kube lula futhi kunciphise umthwalo kubasebenzi, kuthuthukise ikhwalithi yezinsizakalo ezinikezwayo.