I-CRM yokuthumela ama-imeyili

Ividiyo ye-cRM yokuthumela ama-imeyili

Le vidiyo ingabukwa ngezihlokwana ngolimi lwakho.

Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.

Ungaluthenga kanjani uhlelo?

Thumela imininingwane yenkontileka

Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5

Yenza inkokhelo kusengaphambili

Cishe imizuzu engu-15

Uhlelo luzofakwa

Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1

Jabulela umphumela

Jabulela umphumela ngokungapheli :)

I-CRM yokuthumela izincwadi isheshisa kakhulu inqubo yokuthumela imininingwane yezohwebo nokunye. Iyini i-CRM - uhlelo ngamagama alula? Isistimu ye-CRM idingeka ngokuyinhloko ngamabhizinisi asebenza nesizinda samakhasimende. Isofthiwe igcina lonke ulwazi oludingekayo mayelana neklayenti ngalinye, kuhlanganise nomlando wokusebenzelana, kanye namaqiniso wokuthengiselana okuqediwe. Isoftware ikuvumela ukuthi wenze ngokuzenzakalelayo izinqubo eziyinhloko zenhlangano. I-CRM iyasebenza, iyahlaziya, iyasebenzisana. Ngosizo lwe-CRM esebenzayo, ulwazi oluyisisekelo lubhalisiwe, i-CRM yokuhlaziya ikhiqiza imibiko, futhi ibuye ihlaziye ulwazi ngezigaba ezihlukahlukene. Ama-CRM asebenzisanayo ahlinzeka ngezinga eliseduze lokusebenzelana nabasebenzisi bokugcina noma amakhasimende. I-CRM-system yesimanje iqoqa wonke amasu kanye nezindlela zokubala ezake zenziwa ngaphambilini ngokubalwa kwe-manual, lokhu kuphela okwenzeka ngokuzenzakalelayo. Kungcono kakhulu uma i-CRM ihlanganisa imisebenzi esebenzayo, yokuhlaziya kanye nehlanganyelwayo. I-CRM yokuthumela imilayezo iwuhlelo olukhethekile lokuphathwa kokusebenza kolwazi, ukunciphisa izindleko nezingozi ezihlobene nesici somuntu. I-CRM yokuthumela izincwadi isiza ekusabalaliseni ngempumelelo isikhathi sokusebenza, lokhu kuyiqiniso ikakhulukazi ezimeni lapho kunesisekelo esikhona samakhasimende kanye nokuqapha ngezikhathi ezithile kanye nokwesekwa kolwazi kwenziwa kuyo. Ukusebenza ne-CRM ukuthumela imilayezo kuthatha isikhathi esincane kakhulu, abaphathi bokuposa benza izinhlamvu, bese bebeka izilungiselelo ezithile ohlelweni, isibonelo, khetha ingxenye ezothunyelwa kuyo bese uthumela amakhulu ezinhlamvu kubamukeli ngokhiye owodwa nje. Amabhizinisi esimanje asebenzisa uhlu lwamakheli ngenkuthalo, ithuluzi elinjalo lisiza ukuhlinzeka ngosekelo lwekhwalithi ephezulu kumakhasimende abo ngesikhathi esifushane kakhulu. Amasu akhethekile ayathuthukiswa kwezokumaketha nokuphatha ukuze kusetyenzwe ngohlu lwamakheli. Kungani leli thuluzi liphumelela kangaka? Ngaphambilini, izingcingo eziqondile bezisetshenziswa. Kungani zingasasebenzi? Ngoba ucingo, ngokwesibonelo, oluya ekhelini lasekhaya, alukwazi ukufinyelela iklayenti njalo, limthole ekhaya. Futhi uma kwenzeka, iklayenti lingase lingamlaleli njalo lowo ofonayo. Izici ezinjengokudlala indima: iklayenti lingase lingabi naso isikhathi, kungase kungabi khona isimo sengqondo. Izingcingo eziya ezinombolweni zamaselula zingase zibe ngesikhathi esingalungile kuklayenti, kungase kubangele ukunganeliseki kumsebenzisi wezinkonzo zakho. Ngokungafani namakholi, ama-imeyili eza ekhelini le-imeyili elithile, iklayenti lakho lingathola umlayezo ocingweni noma kukhompuyutha yalo nganoma yisiphi isikhathi. Kungani kufaneleka kakhulu? Ngenxa yokuthi iklayenti likhetha isikhathi sokufunda ulwazi oluvela kuwe, lokhu kwandisa kakhulu amathuba okuba nomphumela omuhle encwadini. Uma engekho esimweni, angabheka imeyili yakhe ngokuhamba kwesikhathi. Lokhu kusho ukuthi incwadi izofundwa ngumuntu ozimisele ukuxhumana. I-CRM yokuthumela ama-imeyili kungani isebenza kahle? Izinkundla ezikhethekile ze-CRM zisiza ukonga isikhathi sabasebenzi senkonzo yamakhasimende, zisiza ukuthuthukisa ikhwalithi nokusebenza kahle kwesevisi, ukugcina ukuxhumana neklayenti ngaphambi kokuthenga, ngesikhathi sokuthenga, nokuhlinzeka ngesevisi elandelayo. Ukuze wenze ukuthunyelwa kweposi, akudingekile ukuthi kubandakanye amayunithi okusebenza engeziwe, ama-algorithms athile wokuposa asebenza kusoftware, umphathi uzokwazi ukusetha izinketho ezilula bese emane ecindezela inkinobho yokuthumela. Yini enye i-CRM ewusizo ekuthumeleni imilayezo? Isofthiwe ikuvumela ukuthi ulandele izibalo zezinto ezithunyelwe, futhi ikuvumela ukuthi ugqamise ingxenye ethile. Imaphi ama-CRM asebenza emakethe yezinsizakalo zesoftware? Zingaba lula, jikelele, zingasindwa ngokusebenza okungadingekile. Ama-CRM alula okuthumela ama-imeyili ahlanganisa izinhlelo ezenza uhla olulinganiselwe lwemisebenzi. Isibonelo, lolu hlelo luzosebenzisa uhlu lwamakheli kuphela. Izinhlelo ze-CRM eziyinkimbinkimbi zithwele kanzima ngokusebenza okungadingekile, ngokuvamile zisezingeni, aziguquki futhi zinezici ezengeziwe ongeke ukwazi ukuzisebenzisa ngaso sonke isikhathi emsebenzini wakho. Izinhlelo zomhlaba wonke, njengomthetho, ziyizinkundla ezingalungiselelwa imisebenzi yebhizinisi. Ibanga lamakhono abo libanzi, i-CRM ingenziwa ngokwezifiso ngokubona kwakho. Kuwomkhiqizo onjalo lapho uhlelo oluvela enkampanini i-Universal Accounting System lungolwakho. Isofthiwe ye-CRM ingalungiselelwa ukuthumela ama-imeyili ngempumelelo nokunye okwengeziwe. Incwadi ekhethiwe ingathunyelwa kumakheli e-imeyili, Viber, WhatsApp. Ungasebenzisa futhi isevisi yezwi lapho uhlanganisa ne-PBX. Uhlelo lunezifanekiso zemiyalezo. Lokhu kusho ukuthi awudingi ukuchitha isikhathi emilayezweni ejwayelekile efana nokubingelela noma izifiso. Izifanekiso zingenziwa ngendlela oyifisayo, zenzele ezakho izifanekiso futhi uzisebenzise emsebenzini wakho. Uhlelo lokubala lwamazwe ngamazwe ukuze luvuleleke ekuhlukaniseni isisekelo samaklayenti. Amakhono enkundla akuvumela ukuthi ufake imininingwane enemininingwane ngamakhasimende akho, kusukela kulwazi lokuxhumana kuye kokuncanyelwayo komuntu siqu. Ngesikhathi esifanayo, isevisi ye-USU ehlakaniphile ngeke ikuvimbele ukuthi ufake ulwazi ngevolumu. Ulwazi olufakiwe lungangezwa ngokubona kwakho noma lususwe. Ngenxa yale datha, kulula ukwakha amasegimenti athile futhi usebenzise kuphela ingxenye oyifunayo lapho uthumela i-imeyili. Inkundla ye-USU CRM ingalungiselelwa noma yikuphi ukuhlukaniswa. Umkhiqizo wendawo yonke kulula kakhulu ukuwusebenzisa, kodwa ngesikhathi esifanayo unomsebenzi we-capacious. Ngisho nengane ingasebenza ohlelweni, ayidingi ukuqeqeshwa okukhethekile, kwanele ukutadisha imiyalelo yokusetshenziswa. Izilimi ezahlukahlukene ziyatholakala futhi ukuze zisebenze nohlelo. In the resource ungakwazi ukufeza ngezwi elicacile. Ibukeka kanjani? I-CRM izoshayela iklayenti elishiwo egameni lakho, iphinde imininingwane futhi, uma kunesidingo, irekhode impendulo yekhasimende. Ngaphezu kwalokho, izokwenza ngesikhathi esithile noma ngedethi ethile. Inkundla ye-USU ingathumela imilayezo kuzithunywa ezisheshayo. Lokhu kulula kakhulu, ikakhulukazi kubasebenzisi beselula. Amakhasimende ayajabula lapho inkampani isebenzisa izindlela zesimanje zokusebenza. Ngesicelo, onjiniyela bethu banganikeza imisebenzi eyengeziwe, futhi ukuhlanganiswa okuhlukahlukene nokokusebenza nakho kuyatholakala. Kwabamatasatasa, senze inguqulo yeselula ye-USU. Ungakwazi futhi ukusebenza ohlelweni lwe-CRM ukude, ngokusebenzisa uhlelo ungakwazi ukumisa ukuphathwa kwenhlangano yakho yonke, kanye namagatsha, ukuhlukana kwesakhiwo, njalonjalo. Kuwebhusayithi yethu uzothola imininingwane eminingi eyengeziwe, amademo, inguqulo yesilingo yomkhiqizo. Asibathwali kanzima abasebenzisi bethu ngezinkokhelo zokubhaliselwe, iklayenti ngalinye linendlela yalo kanye namanani entengo. Ngesofthiwe, awukwazi ukuthumela izincwadi kuphela, kodwa futhi uphathe zonke izinqubo zenhlangano. Ukuze wenze lokhu, udinga nje ukuxhumana nathi futhi usichazele uhla lwemisebenzi yakho, abathuthukisi bethu bazokukhethela ukusebenza komuntu ngamunye kwebhizinisi lakho, ukuphatha izinhlamvu. I-Turnkey CRM evela ku-Universal Accounting System iyisixazululo esingcono kakhulu sebhizinisi lesimanje.