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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yabantu
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Izinsizakalo zezenhlalakahle, izinhlangano zikahulumeni, izinkampani ezisizayo zixazulula amakhulu nezinkulungwane zemibuzo evela ezakhamuzini nakubathengi nsuku zonke, kuyilapho iziteshi zokuxhumana eziningana zisetshenziswa ngesikhathi esisodwa, ngakho-ke, akuvamile ukuthi isikhalazo esithile singanakwa, izimo ezinjalo zingakhishwa kuphela i-systematization yokusebenza izindlela ezibandakanya i-CRM kubantu. Ukukhishwa kwezitifiketi, amarisidi, amadokhumenti, ukwamukelwa kokukhokha kuyinqubo yezigaba eziningi, enezigaba eziningi zangaphakathi, ezibambezela ukuqaliswa komsebenzi ngamunye, mayelana nokudideka, ukudideka, amaphutha kumadokhumenti. Ukuze kugwenywe ukunganeliseki ngenani labantu futhi kube lula umsebenzi wochwepheshe, abaphathi abaningi banquma ukwethula isofthiwe ekhethekile ezosiza ukuxazulula inkinga yokuntuleka kwendlela eyodwa, ephumelelayo yokuxhumana nozakwabo nezivakashi. Kuyifomethi ye-CRM ekwazi ukuhlinzeka ngamathuluzi anjalo futhi ithathe ukulawula kokugcina ukuhleleka, ukugxila kwamakhasimende eYurophu sekusetshenziswe iminyaka eminingi futhi ikwazile ukufakazela ukubaluleka kwayo. Ukushintshwa kobuchwepheshe kumaqiniso nezinkambiso zamanye amazwe nakho kwenze kwaba nokwenzeka ukukhulisa ibhizinisi, lapho ochwepheshe benza ngokuqinile ngokuhambisana nemithetho yangaphakathi, benza imisebenzi ngokwesakhiwo esicacile futhi bevumelana ngezindaba ezifanayo. Ukuzenzakalela kanye nokwethulwa kwesoftware yobuchwepheshe kuzosiza ukukhulisa izinga lokwethembeka kwabantu ezinhlanganweni ezihlinzeka ngezinsizakalo zomphakathi nezomphakathi. Njengoba inani labantu lizothola isevisi yekhwalithi ephezulu, ngaphandle kolayini abade, izinga lokunganeliseki kanye nenani lezimo zokungqubuzana lizokwehliswa libe lincane, ngokungangabazeki libe nomthelela omuhle emoyeni ongaphakathi eqenjini. Kodwa, amathuba okuzenzekelayo cishe angenamkhawulo, ngakho-ke siphakamisa ukunaka iziphakamiso eziphelele ukuze izimali ezitshaliwe zikhokhe ngokushesha nakakhulu, futhi inkampani inezinsiza ezengeziwe zokuthuthukiswa, ukuvula amagatsha. Into eyinhloko ukuthi uhlelo lusekela indlela ye-CRM eshiwo ngenhla, ngoba ukuphumelela kokwakha indlela yokusebenzisana okunengqondo, kubo bonke abahlanganyeli ezinkambisweni, kuncike kuyo.
Ubani umthuthukisi?
2024-04-19
I-USU iyaziqonda izidingo zosomabhizinisi ngakho-ke izamile ukwakha inkundla eyingqayizivele enganelisa wonke amakhasimende. Ukuthuthukiswa kusekelwe kubuchwepheshe obufakazele ukusebenza kwabo ezingeni lomhlaba, ngoba ukukhiqizwa kwesicelo phakathi naso sonke isikhathi sokusetshenziswa kuncike kukho. I-Universal Accounting System iyakwazi ukwakha kabusha i-interface kanye nezindlela ze-CRM zendawo ethile yokusebenza, izikhungo zezenhlalakahle nezikahulumeni nazo. Ngenxa yokwethulwa kokucushwa kohlelo lwe-USU, ukusebenza nabantu kuzodlulela ezingeni elisha, lekhwalithi, lapho umnyango ngamunye uzothola amathuluzi asiza futhi ahlele ukuqaliswa kwemisebenzi. Ngaphambi kokusebenzisa ipulatifomu eqediwe kumakhompiyutha weklayenti, kunesiteji sokudala, ukukhethwa kwezinketho, kuye ngokuthi izifiso ezitholiwe kanye nedatha etholwe phakathi nokuhlaziywa kwethu. Mayelana nemishini ye-elekthronikhi lapho uhlelo lwenziwa khona, kwanele ukuthi luhlelekile, akukho mingcele yesistimu ekhethekile edingekayo. Ngakho-ke, awudingi ukuthwala izindleko ezengeziwe zokuvuselela iKhabhinethi yekhompyutha yakho, kwanele ukuthenga inombolo edingekayo yamalayisensi, okunye kwenziwa ngabathuthukisi. Ukufakwa kohlelo lokusebenza kungenzeka kude, ngoxhumano lwe-inthanethi, okwandisa amathuba okuzenzakalela, kunciphisa isikhathi kusukela ekugcwaliseni isicelo kuya ekuqaleni ukusetshenziswa. Ngemuva kwezinqubo zokulungiselela ukuqaliswa kweplathifomu ye-CRM, ama-algorithms wezenzo zenqubo ngayinye ayamiswa, okuhlanganisa nokuthola izikhumbuzi nezaziso, lokhu kuzokuvumela ukuthi wenze umsebenzi ngaphandle kokuchezuka kumyalelo obekwe ku-database. Kubasebenzisi besikhathi esizayo, isifundo sokuqeqesha sizodinga amahora ambalwa kuphela, phakathi nalesi sikhathi sizokhuluma ngezinzuzo zokucushwa, isakhiwo semenyu, inhloso yezinketho eziyinhloko, nokusiza ukuqhubekela phambili ekuthuthukisweni okusebenzayo. Ukufaka i-database, abasebenzi bazodinga ukungena ngemvume, iphasiwedi bese bekhetha indima enquma amalungelo okufinyelela, ngakho-ke akekho ongaphandle ozosebenzisa imibhalo, idatha yomuntu siqu ngenani labantu kanye nesisekelo samakhasimende.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Ukucushwa kwe-CRM kukuvumela ukuthi ubeke izinto ngononina kuwo wonke ama-infobases, kodwa okokuqala udinga ukudlulisa ulwazi kusuka kweminye imithombo, lokhu kulula kakhulu ukukwenza uma usebenzisa inketho yokungenisa. Emaminithini ambalwa nje, uzothola izinhlu esezilungile ezinesakhiwo esifanayo; kuzilungiselelo, ungakwazi ukwengeza amapharamitha enza usesho lube lula kanye nokusebenzisana okulandelayo nenani labantu. Ochwepheshe bazokwazi ukuqala imisebenzi yabo cishe kusukela ezinsukwini zokuqala ngemva kokuqaliswa, okusho ukuthi imiphumela yokuqala izobonakala ngemva kwamasonto ambalwa okusetshenziswa okusebenzayo. Izindleko zephrojekthi zincike ekusebenzeni okukhethiwe, ngakho-ke ngisho nenkampani encane izokwazi ukukhokhela inguqulo eyisisekelo yesicelo, nethuba lokunwetshwa okwengeziwe. Isevisi yamakhasimende izokwenziwa ngokuya ngama-algorithms enziwe ngokwezifiso, kusetshenziswa izifanekiso zokugcwalisa imibhalo eyisibopho, ngakho-ke akwenzeki ukuthi kuphuthelwe imininingwane ebalulekile noma ukungabikho kwenqubo ethile, uhlelo lulawula zonke izinyathelo. Kuzokwazi ukwenza ngcono isevisi hhayi nje njengengxenye yokwamukela komuntu siqu izivakashi eminyangweni yesikhungo, kodwa futhi ngokusebenzisa ezinye iziteshi zokuxhumana. Ngakho-ke, lapho uhlanganisa isofthiwe nefoni, ucingo ngalunye lubhaliswa ngokuzenzakalelayo, nedatha efakwe ekhadini lomshayeli, ngakho-ke isisebenzi sizokwazi ukuphendula ngokushesha isizathu socingo, singakhohlwa futhi silungiselele idokhumenti kanye nempendulo ngesikhathi. Uma inhlangano inewebhusayithi esemthethweni, uhlelo luzocubungula izicelo ezingenayo, lusabalalise phakathi kochwepheshe, kucatshangelwa imininingwane yomsebenzi kanye nomsebenzi wamanje. Elinye ithuluzi le-CRM elisebenzayo lokuxhumana nabathengi ukuthumela, futhi akudingekile ukusebenzisa i-imeyili kuphela, isofthiwe isekela i-SMS ne-viber. Kwanele ukulungisa idatha, izindaba ngokusho kwesifanekiso esenziwe ngomumo futhi ngesikhathi esifanayo usithumele ku-database yonke, noma isigaba esithile, ku-addressee ethile. Nge-oda, ungakha i-telegram bot ezophendula imibuzo ephindaphindiwe noma iqondise kabusha izicelo kochwepheshe. Abaphathi bona, bazothola lonke uhla lokubika, olukhombisa izinkomba ezindaweni ezahlukahlukene, zingahlaziywa, futhi kamuva zisetshenziswe ekubikezelweni.
Oda i-cRM yabantu
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yabantu
Ukucushwa kwesofthiwe kunakekela ukuphepha kwama-infobases futhi kugwema ukulahleka kwawo ngenxa yezinkinga zemishini yekhompyutha ngokwenza ikhophi eyisipele enefrikhwensi emisiwe. Ukuze uvimbele ukwehla kokwenziwa kwemisebenzi kanye nokuvela kokungqubuzana ekulondolozeni idokhumenti evamile lapho bonke abasebenzisi benikwe amandla ngesikhathi esisodwa, imodi yabasebenzisi abaningi inikezwa. Lapho usebenza nomphakathi, kubalulekile ukuthi ungakhohlwa ukukhiqiza imibiko ngesikhathi, ukulungiselela amafomu okuphoqelekile, kule ndaba ukusetshenziswa kwenketho yokuhlela nokuthola izikhumbuzo zesidingo sokwenza umsebenzi othile esikhathini esizayo esiseduze kuzosiza. Ubulula nokucaca kwesixhumi esibonakalayo kuzosiza abasebenzi basheshe baqonde intuthuko, okusho ukunciphisa isikhathi sokukhokha. Uma unokungabaza mayelana nokusebenza kohlelo lokusebenza lobuchwepheshe be-USU ne-CRM, sikweluleka ukuthi ulande inguqulo yedemo yamahhala futhi uhlole eminye yemisebenzi ngokwakho. Isethulo nevidiyo esekhasini izokwethula kwezinye izinzuzo zokucushwa esingenaso isikhathi sokuzisho.