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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
CRM ubuchwepheshe
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Lapho uqala ibhizinisi lakho noma ngemuva, ngethonya lesikhathi, kunezikhathi okunzima ukuzilawula ngaphandle kwamathuluzi akhethekile, ngakho-ke ubudlelwano bemakethe bubeka imithetho emisha, lapho iklayenti liba umgomo oyinhloko kanye nobuchwepheshe be-CRM bumane bungenakushintshwa kuleli cala. Ubuchwepheshe obunjalo busho isethi yamathuluzi azosiza ukwakha indlela ephumelelayo yokusebenzelana nabathengi bezinsizakalo nezimpahla. Uhlelo olucatshangelwe kahle lukuvumela ukuthi uhlanganise abaphathi, okuhlanganisa ukuqhutshwa kwemicimbi yokuphromotha kanye nenhlangano yokuthengiselana, ukusayinwa kwezinkontileka. Ngosizo lobuchwepheshe be-CRM, abaphathi bazokwazi ukwakha ifomethi entsha yokuxhumana, lapho kwakhiwa khona isithombe somunye futhi kudalwe ukunikezwa kwezentengiso okungase kuthakasele yena. Ukuhlangabezana nezidingo kanye nezithakazelo zamakhasimende ngeke kuthinte ukukhula kokwethembeka kuphela, kodwa futhi nokwanda kwesisekelo ngenxa yezwi lomlomo. Ukusetshenziswa kwesoftware enama-algorithms agxile kubathengi kuzoba usizo kuwo womabili amabhizinisi amancane namakhulu, njengoba kuzosiza ukukhulisa izindleko kanye nokusatshalaliswa kwesikhathi, abasebenzi, kanye nezinsizakusebenza. Endabeni yabasebenzi abancane, ukuhlanganiswa kwesofthiwe kwenza kube nokwenzeka ukuqondisa kabusha imizamo kanye nesikhathi semisebenzi yokwandisa isisekelo samaklayenti, hhayi ukwenza imisebenzi evamile. Amafemu angaphandle kudala athokozela ngokwenza inqubomgomo egxile kubathengi esekelwe kumathuluzi e-CRM, ebavumele ukuthi bafinyelele izinga elisha lobudlelwano bemakethe. Ukusebenza okujwayelekile kwezinhlelo ezinobuchwepheshe be-CRM kufaka phakathi isizindalwazi esisodwa sabalingani, izimpahla nezinsizakalo zenkampani, i-algorithm yemisebenzi yokuhlela, ukuxhumana nabathengi, amakhasimende, ngokulawula okuzenzakalelayo kwezinhlelo zokusebenza. Amathuluzi amaningana aklanyelwe ukuheha abathengi ngokuhlaziywa okulandelayo komsebenzi owenzelwe lokhu. Isinqumo sokwethula ubuchwepheshe obusha sizoba yinto ehamba phambili ekuthuthukisweni kwanoma iyiphi inhlangano, njengoba izokwazi ukwenza ngcono izinga lenkonzo, inciphise izindleko zabasebenzi ngezinqubo ezihambisanayo futhi inciphise umthwalo wemisebenzi evamile.
Ubani umthuthukisi?
2024-04-20
Phakathi kwezinhlelo eziningi ezikhethiwe ze-automation yebhizinisi, i-Universal Accounting System igqama ngobulula bayo besixhumi esibonakalayo kanye nekhono lokulwakhela kabusha ngokuguquguqukayo ukuze kwenziwe imisebenzi ethile. Uhlelo lwe-USU lwakhiwe ithimba lochwepheshe abaqonda izidingo zosomabhizinisi futhi abakulungele ukuthuthukisa isixazululo esifanelekile salowo nalowo wabo, ngemva kokwenza ukuhlaziywa kokuqala nokudweba umsebenzi wezobuchwepheshe. Kodwa, noma yikuphi ukucushwa okudalelwe inkampani, izoqoqa futhi icubungule amanani angenamkhawulo wedatha kuyo yonke imithombo ukuze kusetshenziswe ulwazi lwakamuva kuphela ukwenza izinqumo. Izibalo zokuphela konyaka zisiza ukucacisa lezo zikhathi lapho imali ihamba khona ngaphandle komthelela owufunayo, okuyiqiniso ikakhulukazi ekukhangiseni. Inkundla enamathuluzi e-CRM izoba yisisekelo sokusatshalaliswa kwesabelomali, njengoba umphathi ngokusekelwe emibikweni ezokwazi ukuhlola zonke izinto zezindleko, ngaphandle kwezindleko ezingakhiqizi. Idatha yezibalo ihlanganisa ukuqoqwa kolwazi olumayelana nomsebenzi ngaphakathi kwenhlangano, okwenza kube nokwenzeka ukusungula umsebenzi wekhwalithi phakathi kwabaphathi. Kumafemu, amadili avaliwe abalulekile, okubuye kuncike kubathengisi abangabhekwa kude, bahlole izenzo zabo zangempela, futhi bangadali uhlobo lomsebenzi. Ngakho-ke, unethuba lokuqhuba ingqikithi, kodwa ngesikhathi esifanayo ukuqapha okusobala kwabasebenzi ukuze uqonde ukuthi ubani ngempela ongenisa imali engenayo yenkampani, nokuthi ubani ovele ahlale ngaphandle kwesikhathi. Ngayo yonke inhlobonhlobo yemisebenzi, uhlelo lwe-USU CRM luhlala luyisixazululo esilula, njengoba ukuthuthukiswa kwalo kuzothatha isikhathi esincane futhi ngeke kudinge izindleko ezengeziwe, isikhathi esiningi sokuqonda ukwakheka kwemenyu nokwabela izinketho. Ochwepheshe bazoqhuba inkambo yokuqeqeshwa emfushane, engenzeka ngisho nokude, nge-Intanethi, noma kunjalo, kanye nokuqaliswa. Isevisi ekude ikuvumela ukuthi usebenzisane nezinkampani zakwamanye amazwe, wakhe kabusha isoftware ibe sezingeni lamazwe ngamazwe, uhumushela amamenyu namafomu angaphakathi kolunye ulimi.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Ukuze kuzuzwe imiphumela emihle ngobuchwepheshe be-CRM mayelana nokuheha amakhasimende amasha kanye nokugcina amakhasimende avamile, umsebenzi wokuthumela inqwaba nokuthunyelwe komuntu ngamunye unikezwa kusetshenziswa imigudu eminingana yokuxhumana. Imilayezo emayelana nemikhiqizo emisha, amaphromoshini aqhubekayo noma izaphulelo zingathunyelwa kuwo wonke amakhasimende, noma ungakhetha isigaba esithile, kungaba i-imeyili, i-sms noma umbhalo othunyelwe nge-viber. Le ndlela isiza ukwakha ubudlelwano bokwethembana, ukugcina intshisekelo kumasevisi nemikhiqizo yabo. Ukusetshenziswa kobuchwepheshe besimanje kuzoba isinyathelo esibalulekile ekuthuthukisweni kwebhizinisi esikhathini esizayo, ngenxa yokwakhiwa kobudlelwane obuqinile namakhasimende avamile, ngaleyo ndlela kuqinisa isikhundla salo emakethe. Ukuguquguquka kokucushwa kwesofthiwe yethu kukuvumela ukuthi ungeze ukusebenza nganoma yisiphi isikhathi uma isethi eyisisekelo isiqede amandla ayo. Ukusetshenziswa kwendlela yomuntu ngamunye kumakhasimende kwenza kube nokwenzeka ukukhetha isisombululo esifanele ngokusekelwe ezidingweni nama-nuances ebhizinisi. Uhlelo lwe-USU olusebenzisa amathuluzi e-CRM luzodala izimo zokugcinwa kwedatha yekheli, ngokuhlukaniswa okulandelayo ngokwezigaba namadokhumenti okusebenza. Ukufeza izinhloso ezibekiwe, uhlelo luhlela indlela yokusebenzisana namakhasimende kanye nokuxhumana phakathi kwabasebenzi ukuze kuxhunyanwe ngokushesha nezindaba zangaphakathi. Ngenxa yobuchwepheshe bokuzenzakalela, kuzokwazi ukuhlela ukugeleza okukhiqizayo nokungaphazamiseki kwezinqubo zebhizinisi, ukwenza izibikezelo zesidingo, futhi uthole inzuzo enkulu. Ochwepheshe bazomisa ama-algorithms okuphatha izakhiwo neminye imibiko, kuye ngezidingo zabaphathi nenhlangano. Izibalo nokubika kungenziwa kunoma yimuphi umongo nomongo ngokukhetha ifomu elilungele ukubonisa imiphumela (igrafu, ishadi, ithebula).
Oda ubuchwepheshe be-cRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
CRM ubuchwepheshe
Ngenxa yokuthuthukiswa kokusebenza kohlelo lwe-USU ngabasebenzi, imiphumela yokuqala ye-automation ingahlolwa ngemva kwamasonto ambalwa okusebenza, okusho ukuthi isikhathi sokukhokha sizoncishiswa. Umsebenzi ohlanganiswe kahle wabaphathi kanye nokusetshenziswa kwezinzuzo, izinketho zesofthiwe zizothinta inzuzo maduzane futhi zandise isisekelo samakhasimende, ukuze leyo nkonzo nokugcinwa kufinyelele izinga eliphezulu ngenxa yamathuluzi kagesi asetshenzisiwe. Ukwengeza, ungakwazi uku-oda ukuhlanganiswa nemishini, iwebhusayithi noma ucingo, ukusheshisa ukushintshaniswa nokucubungula ulwazi, ukudala iziteshi ezintsha nezindlela zokuheha abalingani. Uzokwazi ukunciphisa umsebenzi wezandla futhi uthole ulwazi oluningi ngesikhathi esifushane, wenze imiphumela yabo iqondakale futhi ibonakale ukuze uhlele ukuthengisa, wandise imisebenzi yenkampani kuzo zonke izigaba.