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Ukubalwa kwekholi yefoni

Lezi zici kufanele zi-odwe ngokwehlukana.

Ukubalwa kwezimali kwezingcingo kubalulekile kunoma yiliphi ibhizinisi. Ukuze umphathi abone ukuthi izingcingo eziphumayo zenziwe namuhla noma ngabe opharetha bathola izingcingo ezingenayo kumakhasimende, kwanele ukufaka imojula ekhethekile. Ngokwesibonelo, kungase kubizwe ngokuthi ' Ifoni '.

Ifomu Lokusesha Idatha lizovuleka, elizokusiza ukuthi ubonise amakholi wesikhathi osifisayo.

Ngemva kwalokho, uhlu lwezingcingo ezingenayo neziphumayo zosuku oluthile luzovela ngokushesha.

Wazi kanjani ukuthi ucingo lwekhasimende luphenduliwe?

Ikholomu ' Yesimo ' izobonisa ukuthi ingxoxo neklayenti yenzeka yini. Ukuze kucace, imigqa iyahluka ngombala kuye ngesimo socingo. Futhi unethuba eliyingqayizivele lokwabela izithombe ezibukwayo . Sidabukile ukunazisa ukuthi akuzona zonke izingcingo ezizenzakalelayo ezikwazi ukudlulisa ulwazi mayelana nokuthi ucingo lwenzeke yini.
Uhlelo lokukhokha
Irekhoda yezingcingo zekhasimende iqukethe ulwazi oluyisisekelo mayelana nosuku nesikhathi socingo. Amakholomu ahlukene ' Idethi yocingo ' kanye ' Nesikhathi socingo ' adlala indima ebalulekile, okulula ngayo ukuhlunga nokuhlunga idatha. Futhi nokubalwa kwezimali kwamakhasimende akhokhayo kukuvumela ukuthi uqoqe imininingwane ngezinsuku ukuze ubone ngeso lengqondo izingcingo ezenziwa ngosuku oluthile.
Ukubalwa kwamakholi angenayo namakholi aphumayo
Inkambu ethi ' Isiqondiso ' ikhombisa ukuthi sibizile noma sibiziwe. Uma ucingo ' lungenayo ', kusho ukuthi sithole ucingo oluvela kuklayenti.
Uma ' ukubalwa kwezingcingo ezingenayo ' kubaluleke kakhulu kuwe, ungakwazi, njengakusibonelo sethu esingenhla, ukumaka izingcingo ezinjalo ngesithombe esikhanyayo ukuze zigqame ohlwini olujwayelekile. Futhi ' ukubalwa kwezingcingo ezingenayo ' kubaluleke kakhulu. Phela, izingcingo eziphumayo ngokuvamile ' zisebenza ngezingcingo ezibandayo ', lapho iklayenti lingenasithakazelo. Ngakho-ke, ' amarekhodi okushaya ucingo abandayo ' anethuba elincane lokuthengisa. Futhi lapho iklayenti ngokwalo libiza inhlangano yakho, lokhu kakade kuwuphawu lwesithakazelo. Uma uphendula izingcingo ezingenayo ngokungeyikho, ungalahlekelwa yimali 'cishe eyakho'.
Ngingathola kanjani ukuthi inombolo bashaye ngayo?
Ibe isibonisa ' Iyiphi inombolo ebizwa ' futhi ' Iyiphi inombolo ebizwa '. Uma ucingo ' lungenayo ', inombolo yekhasimende izoboniswa kunkambu ethi ' Iyiphi inombolo yocingo '. Uma ucingo ' luphuma ', inombolo yefoni yekhasimende izoba senkambu ethi ' Iyiphi inombolo eyabizwa '.
Ukuze ukushintshanisa ngocingo okuzenzakalelayo ukwazi ukunquma inombolo yeklayenti lokushaya, kufanele wenze isevisi ye- 'CallerID ' icushwe. Kusho ' ubunikazi bekholi '. Le sevisi ixhunywe umhlinzeki wesevisi yocingo. Ukhokhela kubani inombolo yocingo, leyo nhlangano kufanele ibuzwe ngalo msebenzi. Ebantwini ibuye ibizwe nge-'Caller ID '.
Isiphi isisebenzi esiphendule ucingo?
Lapho wenza ngokuzenzakalelayo ukubalwa kwezingcingo kumakhasimende, ungalawula yonke into encane. Isibonelo, ngezingcingo ezingenayo, ukuthi isiphi isisebenzi esiphendule ucingo sisadlala indima. Ukwenza lokhu, isisebenzi ngasinye sabelwe ' Inombolo Yokunweba '. Iphinde ikhonjiswe kukholamu ehlukile.
Ama-PBX esimanje akuvumela ukuthi usebenzise izimo ezahlukahlukene ezinquma ukuthi yisiphi isisebenzi esizothola izingcingo ezingenayo kwasekuqaleni. Futhi uma lesi sisebenzi ngesizathu esithile singaphenduli, ucingo luzoqondiswa kwabanye abasebenzi.
Ungafaki amakholi abizayo
Unesikhathi esingakanani ukhuluma ocingweni kungabonakala kukholomu ethi ' Ubude Besikhathi Socingo '. Lokhu kubaluleke kakhulu uma ikholi ikhokhiswa.
Futhi uma ucingo lungakhokhelwa nje, kodwa futhi lubiza, khona-ke kukholamu ethi ' Inde kakhulu ', uhlelo oluhlakaniphile lwe- 'USU ' luzobeka uphawu lokuhlola olukhethekile. Ngokungeziwe kumklamo obonakalayo wezingcingo ezinde ngokungamukeleki, isofthiwe yethu ingadalela umbuyekezi isaziso .
Ukubhaliswa kweklayenti okuzenzakalelayo ocingweni olungenayo
I-ATS ayiwagcini amarekhodi amakhasimende. Yilokhu okwenziwa uhlelo lwethu lwesimanje. I-'Universal Accounting System ' ingasiza kakhulu umsebenzi wabasebenzi benkampani. Isibonelo, lapho ushayela iklayenti elingakabi kusizindalwazi, uhlelo luzokwazi ukuzibhalisa ngokwalo. Igama leklayenti elibhalisiwe liboniswa kukholomu ' yeklayenti ' yegama elifanayo.
Umuntu ngamunye kusizindalwazi sakho sekhasimende elihlanganisiwe angabelwa isimo esibonisa ukuthi leli yikhasimende elingaba khona noma selivele usebenzisa izinsiza zakho, kungakhathaliseki ukuthi iklayenti elinenkinga noma, ngokuphambene, elibaluleke kakhulu. Lapho ubhalisa izingcingo, isimo sekhasimende singaboniswa kukholomu ehlukile ' Uhlobo lwekhasimende '.
Uhlelo lokurekhoda izingxoxo nokuqhubeka nokulalela
Futhi uhlelo lungaphinda lurekhode ingxoxo futhi kamuva lunikeze ukulalela ukulawula ikhwalithi yomsebenzi wabaqhubi nabaphathi. Uma ingxoxo ilandwe ukuze kuqhutshekwe nokulalela, inkambu ekhethekile ethi ' Udawunilode ingxoxo ' izobhekwa.