Urutonde: 4.9. Umubare w'amashyirahamwe: 829

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Gahunda ya CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Gucunga neza imishinga, gahunda za CRM zirakoreshwa. Igikorwa nyamukuru cya sisitemu ya CRM igamije politiki yo gukorana nabakiriya, gutanga iyandikwa ryihuse rya bagenzi babo mubinyamakuru bitandukanye, gutanga ukuri no kuvugurura, kuzuza amakuru yamakuru. Birashoboka kandi kubika imbonerahamwe kubicuruzwa, kubika neza umubare wuzuye kandi wujuje ubuziranenge bwa leta nyayo kandi bikenewe kugirango ubigure kugirango habeho imikorere myiza yikigo cyose. Gahunda ya CRM ikubiyemo kugenzura serivisi z'umuryango, gutegura ibikorwa by'abakozi n'inshingano z'akazi, gutegura gahunda y'akazi no gukwirakwiza ibyifuzo mu bakozi, kwinjira mu bikorwa byateganijwe muri gahunda, kwakira raporo zerekana igihe n'imiterere y'ishyirwa mu bikorwa. Iyo ucunga igurishwa ryibicuruzwa, urebye ibintu byose, harimo ingaruka nigiciro, gusesengura igenzura ryibikorwa, kuva amasezerano yagiranye kugeza kugemura ibicuruzwa kubakiriya. Inzira za gahunda za CRM zirimo gucunga ibikorwa hamwe nabakiriya bashobora gukurura abakoresha benshi mugutangiza ibisekuru bya raporo no gusesengura raporo zitandukanye. Kwikora byikora byibyangombwa, gutanga raporo, bifasha kutarenga kubisabwa byateganijwe nigihe ntarengwa cyo gutanga raporo, haba mubuyobozi bwimisoro, amakimbirane, hamwe numuyobozi. Porogaramu itanga kubungabunga CRM, itanga ubushobozi bwo guhita winjiza amakuru wuzuza inyandiko, raporo nibinyamakuru. Kubara bikorwa kumurongo, ukoresheje amakuru kuva kurutonde rwibiciro, ukoresheje amafaranga yamahanga iyo wishyuye. Mugihe cyo gukora inyandiko, inyandikorugero yinyandiko irashobora gukoreshwa, ukoresheje imiterere iyo ari yo yose ya Office Office mukazi.

Gahunda ya CRM iteganya kubungabunga sisitemu yo gucunga inshuro imwe kubakozi bose ba rwiyemezamirimo, itanga uburenganzira bwumuntu ukoresheje kwinjira nijambobanga, uburenganzira bwagenwe hamwe nakazi ko gukora. Na none, porogaramu ishyigikira ubutumwa rusange cyangwa ubw'umuntu ku giti cye, butanga isesengura rigabanijwe n'ibiciro, gucunga gahunda y'akazi y'abakozi.

Urashobora guhitamo ibiranga imikorere nigikorwa cya porogaramu ubwawe ukoresheje module yatanzwe, inyandikorugero, igenamiterere nibikoresho. Kuri desktop, kugirango ikore mubihe byiza, abitezimbere bakoze insanganyamatsiko. Kugirango utwikire uturere twinshi kandi dukoreshe abakiriya b’amahanga, hakoreshwa ubwoko butandukanye bwindimi zisi. Umufasha wa elegitoronike, atanga ubufasha burigihe, gutangiza akazi.

Gahunda yibikorwa byinshi idatanga akazi nabakiriya gusa, ahubwo inatanga igenzura rihoraho kubayoborwa, itanga imiyoborere nibikoresho bya videwo biva kuri kamera zumutekano byakiriwe mugihe nyacyo. Gusoma no kugenzura kure birashoboka mugihe ukorana nibikoresho bigendanwa.

Inzobere zacu zizacengera mubikorwa byumushinga wawe, uzirikane ubuhanga bwose nibikenewe muri gahunda, utange ibikoresho bikenewe byibikoresho nubushobozi, module nibikoresho. Nibiba ngombwa, ukurikije icyifuzo, module irashobora gutezwa imbere kugiti cyawe. Na none, urashobora gusuzuma imikorere ya porogaramu, ukoresheje verisiyo yikizamini iboneka muburyo bwubusa.

Porogaramu rusange ya CRM ituruka muri sosiyete ya USU, yateguwe ninzobere zujuje ibyangombwa, kubikorwa, ibikorwa byiza, byiza, gukora neza, gukoresha neza akazi.

Mugihe ushyira mubikorwa gahunda ya CRM ikora, inyandikorugero nicyitegererezo cyinyandiko zirashobora gukoreshwa, guhita wuzuza no kuzigama, muburyo bukwiye.

Ubusanzwe bwo gusubira inyuma, butanga uburyo bwo kuzigama bwibikorwa byakazi kuri seriveri.

Ninde uteza imbere?

Iyo ukoresheje gahunda ya CRM, abakoresha igihe icyo aricyo cyose barashobora kubona ibikoresho nkenerwa bibitswe mumakuru amwe.

Imicungire yubushakashatsi ikoreshwa muri sisitemu ya CRM, gutanga amakuru yihuse birakenewe.

Imigozi yoroheje kandi myinshi-ikora CRM interineti, irashobora guhindurwa kuri buri wese, itanga imikorere itandukanye kumurimo.

Abakozi, ku giti cyabo, barashobora guhitamo inyandikorugero zikenewe, inyandiko z'icyitegererezo, kuzikora bonyine cyangwa kuzishyira kuri interineti.

Guhagarika amakuru mugihe undi mukozi akorana niyi paki yinyandiko.

Kwinjira bitangwa gusa kuburenganzira bwo gukoresha wenyine.

Kumenyekanisha byikora kumenyekanisha, gufunga no kurinda amakuru yihariye.

Igabana ry'uburenganzira bwo gukoresha rikorwa hashingiwe ku mwanya ufite.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Gukorana nabakozi bose muburyo bumwe, sisitemu-abakoresha benshi CRM ikoreshwa.

Guhuriza hamwe amashami n'amashami, kubaruramari no kugenzura CRM.

Automatic data entry, itunganya igihe cyakazi cyabakozi.

Kurema raporo iyo ari yo yose.

Iyo ukorana na CRM, imiterere iyo ari yo yose (MS Word na Excel) irakoreshwa.

Sisitemu yo kwishyura iteganya kwishura mumafaranga ayo ari yo yose.

Iyo ukorana nabakiriya, inzira zose ziragenzurwa, gutanga raporo mubinyamakuru bya elegitoroniki.

Gukoresha amahirwe ajyanye no gushakisha kumurongo bitezimbere igihe cyakazi cyabakozi.

Tegeka gahunda ya cRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Gahunda ya CRM