Urutonde: 4.9. Umubare w'amashyirahamwe: 207

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM ubucuruzi bworoshye

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

• 
  Twandikire hano
• 
  Nigute wagura gahunda?
• 
  Reba amashusho ya porogaramu
• 
  Reba videwo ivuga kuri gahunda
• 
  Kuramo porogaramu hamwe namahugurwa yoguhuza
• 
  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
• 
  Gereranya iboneza rya porogaramu
• 
  Kubara ikiguzi cya software
• 
  Kubara ikiguzi cyigicu niba ukeneye seriveri
• 
  Ninde uteza imbere?

Ishusho ya porogaramu

Sisitemu ya CRM nubucuruzi bworoshye bugufasha gucunga ibicuruzwa, inyandiko, gutanga na fagitire. Gukomeza hamwe nibyabaye. CRM yoroshye kubucuruzi buciriritse, kimwe no mubinini, itangwa mumajyambere agezweho ya sisitemu ya comptabilite. Urashobora gusoma ibyerekeranye na CRM yoroshye kubucuruzi kurubuga rwacu, ukanasesengura ibintu byongeweho kandi ukamenyera politiki yibiciro yikigo gito kitazasiga umuntu wese utitayeho, cyane cyane urebye itangwa rya bonus, nukuvuga kubura ishoramari ryinyongera ryamafaranga, harimo a amafaranga yo kwiyandikisha, adatangwa na gato.

Noneho, ibikorwa byacu byikora CRM byateguwe kubikorwa bitanga umusaruro mugucunga umubano wabakoresha na bagenzi babo, kongera urwego nubuziranenge bwimibanire. Mugukiza amakuru yamakuru yabakiriya mubitabo bitandukanye, wongeyeho amakuru atandukanye, urashobora kugera kuri seriveri, aho ibyangombwa byose bikenewe hamwe na raporo (amasezerano, amasezerano yinyongera, amazina, urutonde rwibiciro, amateka yimari, imbonerahamwe n'ibiti) birahita yabitswe. Kugirango ubone amakuru cyangwa kugera kuri sisitemu-y'abakoresha benshi, abakoresha bakeneye gutanga urwego rwabo bwite rwo kwinjira hamwe nijambobanga. Ukurikije amakuru ya elegitoroniki ninkomoko, birashoboka gukora ubushakashatsi bwibikorwa, kugabanya igihe cyo gushakisha kuminota mike, kwinjiza amakuru kubisabwa mu idirishya. Na none, birashoboka gukurikirana imigendekere yimari, kugenzura amafaranga yakoreshejwe no gukurikirana iyakirwa ryigihe, kwakira raporo y'ibarurishamibare, kumenya ababerewemo imyenda no kumenyesha ibijyanye no kwishyura ku gihe, kohereza ubutumwa bugufi cyangwa imeri byihuse.

Automatic generation of simple and aherekejwe ninyandiko, raporo yubucuruzi, igufasha kugenzura itangwa ryabo mugihe gikwiye, utitaye kumiterere yakazi. Usibye ubuziranenge, porogaramu nini ya CRM ntikurikirana gusa igihe nubuziranenge gusa, ahubwo inareba ukuri nuzuye byuzuye byimpapuro ziherekeza mugihe cyohereza ibicuruzwa, guha abashoferi gahunda yinzira no gukurikirana buri ntambwe kumurongo, kure. Gahunda y'akazi yubatswe mu buryo bwikora, hitabwa ku bintu bitandukanye n'umurimo w'abakozi, kubara ibaruramari ry'igihe cy'akazi, kubara umushahara wa buri kwezi.

Ubuyobozi butangwa hamwe nubucungamari bwuzuye, kugenzura kure ukoresheje kamera zumutekano hamwe na porogaramu igendanwa, hamwe na enterineti. Kwishyira hamwe hamwe nibikoresho byoroshye kandi byubuhanga buhanitse hamwe nibisabwa birashoboka, bitanga automatike no gutezimbere ibikoresho byakazi. Urashobora gukora ibikorwa bitandukanye, harimo kubara, nibyingenzi cyane mugihe ukorana nibicuruzwa.

Uburyo bworoshye-gucunga, ariko sisitemu yihariye ya CRM mubijyanye niterambere, irashobora gukora murwego urwo arirwo rwose rwibikorwa, mugihugu icyo ari cyo cyose wahisemo, guhuza amashami mububiko bumwe, kuzamura ubushobozi ushobora kugerageza mubucuruzi bwawe bwite ukoresheje a ubuntu, ntoya yo kugerageza. Ibisobanuro byoroshye, byoroshye ibisobanuro nibisubirwamo bizaboneka kugirango berekane imikorere mumasomo ya videwo ya sisitemu ya CRM iboneka kurubuga rwacu. Abajyanama bacu bategereje umuhamagaro wawe.

Porogaramu-imwe-imwe ya CRM, yihariye kugirango itange gusa ibidukikije byiza, gutanga neza ibipimo nkenerwa kubucuruzi buciriritse nakazi gatanga umusaruro, no kongera inyungu ninjiza.

Sisitemu yimikorere ya CRM yemerera ubucuruzi buciriritse kubungabunga ibinyamakuru bya elegitoronike nurupapuro rwihuta, ukoresheje ibikoresho bikenewe kugirango wuzuze kandi utange.

Porogaramu rusange ya mudasobwa CRM, ituma bishoboka gukoresha ubucuruzi buciriritse, buri gihe ibikoresho bigezweho.

Ninde uteza imbere?

Gukoresha inyandiko zihariye hamwe nibisubirwamo biha abakozi amakuru yamakuru akubiyemo gusa amakuru agezweho kandi yoroheje, ukurikije kugaruka kenshi.

Igenzura ntirikorwa gusa kubyangombwa, ahubwo no kubikorwa byabakozi, ibikoresho nibindi bikorwa biteganijwe mubikorwa.

Intangiriro ya CRM yingirakamaro, hamwe ninteruro yoroshye kandi igerwaho, byoroshye guhindurwa kuri buri mukoresha.

Iyo ukora, inyandikorugero zubatswe zikoreshwa, ingero, ukurikije isuzuma ryabakoresha, nazo zishobora gukurwa kuri enterineti.

Hamwe nakazi kamwe kumyandiko isanzwe, sisitemu ihagarika kwinjira kugirango ikureho amakosa yo guhindura ibintu kubakoresha benshi.

Kwinjira, kwinjira wenyine nijambobanga ryatanzwe.

Muguhagarika gusa ububiko bwa CRM, mugihe ibitagenda neza biboneka mubipimo byerekana ibimenyetso.

Kugabanya uburenganzira bwo gukoresha bigaragazwa hashingiwe ku mwanya wemewe w'abakozi bato bato.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Abakoresha benshi CRM base base itanga icyarimwe gukoresha nimbaraga kumurongo umwe, muburyo bworoshye, nabakozi bose.

Kuzigama byoroshye igihe cyakazi, kubungabunga no gutanga ibyangombwa, bikorwa no gutangiza ibikorwa byubucuruzi.

Igisekuru cyikora cyinyandiko iyo ari yo yose (gutanga raporo, guherekeza, ibaruramari, umusoro), hamwe no gusuzuma.

Imiterere (MS Office Word na Excel) irashobora kugira uruhare mubikorwa.

Kubikorwa byoroheje byo kwishyura, amafaranga atandukanye arakoreshwa, hitabwa kubihindura bihari.

Igenzura ryuzuye kubikorwa byose.

Gukoresha moteri ishakisha imiterere itanga pake yuzuye yamakuru akenewe.

Guhora uhuza kamera zumutekano zitanga umuyobozi amakuru yukuri.

Tegeka ubucuruzi bworoshye bwa CRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM ubucuruzi bworoshye