Urutonde: 4.9. Umubare w'amashyirahamwe: 322

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yohereza kumurongo

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Mu myaka yashize, ba rwiyemezamirimo b'urwego urwo arirwo rwose baharanira gukoresha ibikoresho bigezweho kugira ngo bigire ingaruka, gukurura no kugumana bagenzi babo, politiki ishingiye ku bakiriya ikubiyemo gukoresha CRM mu kohereza ubutumwa kuri interineti, kumenyesha no gutumanaho. Imiterere ya CRM imaze imyaka myinshi ikoreshwa mu bihugu by’Uburayi, kandi ugereranije vuba aha yasuzumwe mu kirere cya nyuma y’Abasoviyeti, intego nyamukuru yayo ni ugushiraho uburyo bunoze bwo kubaka ibikorwa by’imbere, gucunga umubano n’abakiriya n’abaguzi. Kwinjiza tekinoloji nk'iyi ituma mugihe gito ugereranije no kugabanya ibiciro bidatanga umusaruro, kongera umuvuduko wo gutunganya porogaramu, kongera amafaranga cyane. Iyindi nyungu ya sisitemu ni igenzura rihoraho, ritanga umusaruro kuri buri muyoboro w'itumanaho, harimo no gukwirakwiza ubutumwa ukoresheje interineti, ukoresheje SMS cyangwa porogaramu zigendanwa zigendanwa. Niba inzobere zabanje zagombaga gukoresha porogaramu nyinshi, urupapuro rwabigenewe icyarimwe, gusura inshuro nyinshi kugirango bumvikane kubibazo rusange, noneho kubijyanye na CRM iki kibazo gikemurwa na serivisi imwe, bikiza cyane umwanya wabakoresha. Porogaramu yatoranijwe neza izemeza kwakira amakuru byihuse kubakiriya, koroshya gutegura no gucunga ibikorwa, kandi bitange ibikoresho byumwuga byo gusesengura no guteganya ubucuruzi. Kubijyanye nigiciro, urubuga rwibaruramari rusanzwe rusa nkaho rushimishije, ariko muriki gihe ntabwo bihuje n'ubwenge kubara ibisubizo bihanitse, ibisubizo byumwuga byibanze kumwanya runaka birashobora kwerekana nuduce duto duto twinganda. Ntugomba guhangayikishwa nuburyo bwo gushyira mubikorwa no guhuza abakozi, hamwe na software ikwiye hamwe nubunyamwuga bwabateza imbere, ibyo bibazo bikemurwa nta gutakaza umwanya, imbaraga nubukungu.

Ninde uteza imbere?

Imwe muma software ikwiye itanga ni Sisitemu Yumucungamari wa Universal, kuko ishoboye guha buri mukiriya imiterere yimikorere isabwa kubikorwa byubu. Mugihe dutezimbere gahunda, twagerageje gukora interineti izahuza kandi igahinduka tutatakaje ubuziranenge bwibikorwa, byashobokaga kubera uruhare rwikoranabuhanga rigezweho ryagaragaye neza. Mugihe utumenyesheje, ntuzakira igisubizo cyiteguye, kubera ko cyakozwe nyuma yo kwiga ibiranga imanza zubaka, imiterere yishami nimirimo yashyizweho, ariko niwe uzagufasha kubona format ya software nziza. . Iterambere rishyigikira ikoranabuhanga rya CRM, bityo rizashobora gushyiraho uburyo inzobere zose zizakora imirimo yazo mugihe, hamwe no gutangiza igice cyibikorwa, mugihe hashyizweho amakuru amwe hamwe nubushakashatsi bworoshye. Sisitemu ntishobora gukoreshwa gusa kumurongo waho, izashyirwa mumuryango, ariko no kuri enterineti, icy'ingenzi ni ukubaho mudasobwa ifite uruhushya rwashyizweho mbere. Kubirebana nuburyo bwo kohereza ubutumwa, porogaramu itanga imirimo itandukanye kuriyi, izatanga amahitamo menshi yo kumenyesha icyarimwe, gutandukana ukurikije ibipimo bimwe na bimwe, hamwe no guhitamo imiyoboro itandukanye. Inyandikorugero zinyandiko ziteganijwe mugushiraho, kuburyo igishushanyo cyazo kizatwara byibuze igihe cyinzobere, kandi amakosa yose nibidahwitse bizagabanuka kugeza kuri zeru. Guhuza no guhamagara hamwe na mugenzi we byanditswe kandi bibikwa muri data base, munsi yinyandiko ye, koroshya imirimo yakurikiyeho, kohereza ibyifuzo byubucuruzi ukoresheje interineti. Kugirango ukuremo amakosa yimyandikire, porogaramu izagenzura niba bahari mugihe cyo gukora ubutumwa.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Ukoresheje sisitemu ya CRM yo kohereza kumurongo, ntushobora gukora gusa amakuru menshi yoherejwe, ariko kandi ushobora guhitamo no kubariza. Gutangirira hamwe, hashyirwaho base de base ya mugenzi we, ariko niba yarakozwe muburyo bwa elegitoronike mbere, noneho ikibazo gikemurwa no gutumiza muminota mike. Muri kataloge, urashobora gusobanura ibyiciro bitandukanye byabakiriya, ukongeraho statuts kuri bo, kugirango mugihe kizaza, mugihe wohereje, urutonde rukenewe ruzamenyeshwa gusa. Guhitamo birashobora kandi gukorwa ukurikije ibipimo byuburinganire, imyaka, umujyi utuyemo cyangwa ibindi bipimo, biroroshye cyane niba ubutumwa bwerekeye uruziga runaka. Imiterere yihariye irakurikizwa mugihe bibaye ngombwa gushimira umunsi mukuru wawe, kohereza kode, kwibutsa igihe cyo gusura cyangwa kumenyesha ibyavuye mubizamini, urugero, kubigo nderabuzima. Itumanaho n’abaguzi ntirishobora kuba kuri interineti gusa ukoresheje aderesi imeri, ariko nanone binyuze kuri SMS cyangwa viber, ibyo bikaba bikundwa numubare wabantu wiyongera. Iyo wohereje SMS, ibiciro byagabanijwe birakoreshwa, bikwemerera kuzigama amafaranga kubisosiyete. Iyindi nyungu ya tekinoroji ya CRM nubushobozi bwo gusesengura amabaruwa yakozwe, kugenzura igipimo cyibisubizo, hanyuma hagakurikiraho umuyoboro mwiza. Usibye kumenyesha kuri interineti, birashoboka guhuza na terefone, gutunganya amajwi kuri data base mugihe, mwizina ryikigo cyawe, robot izamenyesha ibyabaye cyangwa gufata amajwi, kuzamurwa mu ntera. Ibintu bitandukanye bitandukanye byimikoranire bizafasha gukomeza urwego rwo hejuru rwubudahemuka.

Tegeka cRM yohereza kumurongo

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yohereza kumurongo