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Group of programs: Business automation
Journal of accounting of repair
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In recent years, service and repair centres are increasingly located to maintain an electronic repair journal in order to monitor current operations, work with orders and packages of regulatory documents, contact customers, and comprehensively evaluate the performance of the structure. At the same time, managing the magazine is quite easy. The set of built-in options includes a document and report designer, an extensive client base, individual modules, and plug-ins responsible for retail sales of assortment, materials, spare parts, and accessories.
On the official website of the USU Software, service and repair platforms occupy a special place. The developers tried to avoid common problems of the accounting journal, to simplify the principles of management and organization of repairs, to ensure maximum comfort of use. It is not so easy to find a suitable digital magazine that simultaneously provides data on customer activity, monitors current repairs and order fulfilment times, keeps records of components, equipment, and labour resources, prepares reports of a different order.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-18
Video of journal of accounting of repair
This video can be viewed with subtitles in your own language.
It is no secret that the most important requirement for digital journals is extensive information support of repair positions. For each order, a special card is formed with a snapshot of the device, characteristics, a description of the type of malfunction and damage, the estimated scope of work. The accounting journal tracks the execution of each order in real-time. If there are certain difficulties in considering, then the information notification options will be very useful in order to instantly stabilize the workflow, make the appropriate changes, and fix the problems.
Do not forget about automatic control over the payment of wages to the personnel of the service organization. The accounting journal promptly performs accruals both at personal rates and any additional criteria: the complexity of the repair, overtime, positive customer reviews, and others. Not a single modern automation project is complete without considering CRM, which makes communication with customers a priority for the centre, fully work on attracting new customers, use loyalty programs, and auto-send messages via Viber and SMS.
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Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
The built-in document designer helps, due to the repair accounting magazine, to prepare in advance regulatory forms, acceptance certificates, necessary statements, reports, and other arrays of regulated documentation. As a result, the service centre will acquire a proper level of documentary support. Analytical reports are perfectly detailed, where it is easy to track the performance of each master, assess financial receipts, their level, and volumes, assortment sales, automatically adjust service and repair under warranty so as not to violate the terms of the contract.
It is much easier for repair centres to switch to a digital journal than for government agencies, where innovative accounting, control, and management methods do not take root so well. There is an explanation for this: paperwork, user skills, dependence on the human factor. It is much easier to work with repairs, when each step is automatically monitored, operational information is received on current requests, you can make plans for the future, form staffing tables and schedules, deal with documents, and monitor staff performance.
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Journal of accounting of repair
The journal regulates the main aspects of the operation of the service and repair centre, including document flow positions, accounting of automatic salary payments to employees, analysis of key operations and processes. Users need a minimum of time to master the built-in options, basic tools, and extensions, track repairs at each of the stages, and quickly make adjustments. The accounting journal in real-time monitors the current service operations and the timing of orders. For each order, a special card is created with the characteristics of the device, a photograph, a description of the main faults and damages, the planned scope of work.
CRM accounting includes the ability to improve the quality of customer relationships, attract new customers, fully promote services, and auto-send messages via Viber and SMS. The journal is working on maintaining a digital archive, where it is easy to transfer documentation packages for completed applications. Monitoring the price list of the service centre helps to determine the profitability of a particular service, reduce repair costs, assess the financial prospects of the organization, and allocate resources rationally. With the help of the built-in document designer, it is much easier to prepare in advance all the necessary forms of documentation: acceptance certificates, regulatory forms, statements, and detailed financial reports.
The repair accounting system also contains paid features. Certain extensions and software modules are only available on request. Payroll control is also part of the basic spectrum of the digital solution. At the same time, additional criteria can be used: the complexity of the repair, the operating time, customer reviews, and others. If there are problems at a certain level of the centre’s management, profitability falls, there is no proper volume of applications, then the program assistant will promptly inform about this.
Sales of the company's assortment, materials, spare parts, and components are regulated in a special journal interface. The accounting journal provides the latest analytical data on the implementation of loyalty programs, debts, purchasing power, customer activity, and other accounting characteristics. Additional equipment issues can be solved in a custom design format to add certain elements, functional extensions, and options. The trial version is distributed free of charge. Subsequently, you should officially purchase the licensed version of the product.