Operating system: Windows, Android, macOS
Group of programs: Business automation
Equipment repair program
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Who is the developer?
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In recent years, service centres are increasingly in demand for a specialized equipment repair program that regulates key levels of management, monitors the quality of outgoing documentation, and is responsible for the position of spending and allocating equipment. The interface of the program is implemented according to the standards of the field of operation so that users can quickly use the standard tools, fill out new applications, prepare reports or regulatory forms, display the current repair operations on the screens.
On the official website of the USU Software, special programs of service and repair occupy a special place. The developers managed to avoid common mistakes and inaccuracies in order to ensure maximum comfort of use. It is not so easy to acquire a suitable program that simultaneously regulates service and repair services, sales of assortment, spare parts, and equipment, studies staff productivity, demonstrates indicators of customer activity, and effectively works on reporting.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-25
Video of equipment repair program
This video can be viewed with subtitles in your own language.
It is no secret that the architecture of the program contains extensive categories of information and reference support. For each repair order, a special card is created with a photograph of the equipment, characteristics, a description of the type of malfunctions and damage, and a planned work plan. All repair stages are controlled by the program in real-time. It is not a problem for service centre managers to see exactly what timeframe the request will be executed, make adjustments if necessary, contact a specific master, or transfer information to customers.
Do not forget about the program's control over the payment of wages to the employees of the service centre, which repairs any type of equipment. Accruals are fully automated. It is not prohibited to use additional criteria: the complexity of the application, the cost of the operation, the time spent, and others. It will not be superfluous to recall the CRM program module, which is responsible to ensure the parameters of interaction with customers, auto-sending of messages via Viber and SMS, events to promote services, attract new customers. All items are strictly catalogued. It is a pleasure to work with the equipment.
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When starting the program, you can select the language.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
The built-in documentation designer is responsible to ensure the timely preparation of the acceptance certificates by the program, which are automatically issued to the incoming equipment so as not to take unnecessary staff time. The same applies to other normative forms of the repair structure, statements, certificates. The configuration details the latest data on the implementation of measures aimed at increasing loyalty, evaluates customer debts to the company, breaks down the customer base into price segments, target groups, and carries out other arrays of analytical work.
Service centres do not need to be reminded once again about the demand for automation projects. The benefits are clear. The program monitors repairs, processes incoming requests, controls the quality of outgoing documentation, and provides regulatory and reference support for all machinery and equipment. It is not always possible to get by with a basic application. In this case, the possibility of individual development is open in order to independently choose the elements of functional equipment, change the product design to your taste, add certain options and plug-ins.
Order an equipment repair program
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
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Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Equipment repair program
The platform regulates the main parameters of service and repair activities, monitors the stages of repair, deals with documentary support of operations, is responsible for the allocation of budget and equipment. Users will need a minimum of time to master the basic tools of the program, competently use information and reference support tools, extensions and options, digital reference books, and magazines. The system is able to take control of the smallest aspects of business, including the nature of communication with customers and staff. For each order, a special card is created with a photograph of the equipment, characteristics, a description of the type of malfunction and damage, an approximate amount of repair measures.
Due to the CRM module, it is much easier to work with loyalty programs, evaluate the effectiveness of investments in marketing steps, promotions and bonuses, and advertise through auto-mailing via Viber and SMS. The configuration monitors repair operations in real-time. Users are able to quickly make corrections and fix problems. Monitoring the price list of the service centre helps to accurately establish the demand for a particular service, reduce costs, and determine the immediate or long-term economic prospects.
The built-in documentation designer is responsible for the preparation of acceptance certificates, contracts, guarantees, regulatory forms, and other arrays of documents issued for incoming equipment. The system also has paid content. Certain extensions and program modules can be added on request. Control over salary payments to service centre employees is fully automated. It is allowed to use additional criteria for auto-accruals: the complexity of the repair, time, and others.
If there are problems at a certain level of management, the volumes of orders of machinery and equipment have fallen, there has been an outflow of customers, then the software assistant promptly reports this. The special interface of the program is focused exclusively on sales of equipment, spare parts, and components. The configuration details the indicators of client activity, informs about the formation of debts for certain services, demonstrates the most demanded and profitable positions. The easiest way to solve additional equipment issues is through a custom design option, where some functional extensions, modules, and tools are available at the customer's discretion. The trial version is distributed free of charge. After the test period, you need to officially acquire a license.