Rating: 4.9. Number of organizations: 475

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

Organization of system of maintenance and repair

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The organization of the maintenance and repair system, as well as the arrangement of other enterprises, requires a lot of attention and constant work on itself, in order to improve the quality of service and the repair work itself. It is the correct and effective organization of such a company management system that influences the formation of its success because the order and high organization in the service processes are reflected in the overall image of the company, which is developing both among employees and customers.

The maintenance and repair system can be organized through a manual control mode, through various paper forms of accounting documents, as well as in an automatic way. The organization of management by manually filling out the documentation takes place in many small workshops and ateliers, where the flow of customers is not very large and it is possible to assign one employee to keep such logs, in order to avoid making mistakes in the records. However, even if the listed conditions are met, this does not guarantee that the accounting in the records will be truly reliable and does not eliminate the risks of losing the paper sample of the journal. Also, as soon as a company has a large flow of customers and a constant turnover, it is quite difficult to keep all information about these processes within the framework of one document filled in manually. Automation of the activities of such organizations providing technical repair services solves all the above problems and provides many advantages, positively affecting the internal structure and image of the company. The automated organization of the system can be achieved by introducing one of the modern automatic software installations into enterprise management.

The optimal choice on the way to a high-quality organization of the maintenance and repair system will be the installation of a unique technological IT product, the USU Software, developed by specialists from our company qualified in this area. It is this compute program that ensures the solution of all the tasks that affect the quality and efficiency of maintenance, as well as provides full control over the personnel, tax, financial, and warehouse activities of the enterprise. The versatility and multitasking of this maintenance system make it possible to keep records of goods, services, and even accessories of any category, which makes its configuration flexible and suitable in any organization.

Who is the developer?

Many entrepreneurs make their choice in favour of our application also because its use is not preceded by compulsory training or the presence of special skills, the interface can be completely mastered independently. This property is very important for start-up businesses that have a full budget and have no opportunity to spend money on these processes. For an even more efficient organization of the management system in repair and maintenance workshops, modern devices can be connected to the implementation of its activities to conduct operations and accounting of warehouse positions, but in this case, electrical equipment and household appliances are handed over for technical inspection and repair. The most convenient to use is a barcode scanner or its more expensive and complex version in the form of a data collection terminal. It is these devices that help to organize the identification of equipment in the database by its bar code, its reception, and return after service. Moreover, in order to always have an idea of what items are under repair and what is the status of their orders, you can often carry out unscheduled internal audits using the scanner.

The main operations of processing applications, organizing accounting, repairing, and storing devices are carried out in three sections of the main menu: Modules, Reports, and References. For each order, employees can create a new electronic account in the company's nomenclature, in which they enter information about its acceptance, preliminary inspection, characteristics, and make adjustments as repair work is completed, including the cost of services and other features. In each such record, in addition to the listed parameters, save information about the client, and thus gradually form an electronic client base, which is subsequently convenient to use for sending various messages, including the readiness of order execution. Moreover, messages can be either text messages, sent by mail, SMS, or through modern instant messengers, or recorded by voice.

Also, the customer base in the maintenance system is used as business cards, which are displayed on the screen when identifying the subscriber making a call. Such options are available due to the easy integration of the system with a modern PBX station and all available forms of communication. The multi-user mode, which the organization system of maintenance and repair is equipped with, allows several employees to work in its workspace at once. This is very convenient since using this opportunity not only employees will be able to monitor the implementation of tasks and adjust the stages of execution of applications, highlighting them in different colours but the manager is also able to track the performance of both the department as a whole and employees by surname.

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Due to the automation capabilities of the maintenance system, you no longer have to worry about employees managing documents in a timely manner, recording all the maintenance work performed. From now on, the software takes it upon itself, carrying out the automatic generation and printing of acts of acceptance and work performed, based on the information material of the records. Moreover, all created documents are stored in the database archive, whose safety is guaranteed by regular automatic execution of the backup function. Your customers will no longer have to bring checks and receipts confirming their appeal to your company all the time, all data on the perfect repair is stored in the program and will be continuously available.

Despite the fact that the USU Software is capable of many more functions that optimize the activities of maintenance services, even from the capabilities already described above, it becomes clear that this is the best option to develop your business and improve the quality of service. Do not miss to make your business more profitable and better, download a free demo version from our site right now to make the right decision. To start working with a unique organization system, you just need to prepare your personal computer by installing the popular and popular Windows OS on it.

The technicians performing maintenance in the service centre can work under different passwords and logins to delimit the workspace in the database. A manager or administrator in a company can personally control the access of employees to the database, setting it up individually. In order to automatically document the repair work, you need to develop and save in the References section special templates of the acts used. Entrepreneurs can control their organization and its current affairs even remotely, with any mobile device connected to the Internet.

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Organization of system of maintenance and repair