Rating: 4.9. Number of organizations: 845

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Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for pawnshop

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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.

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Program screenshot

Nowadays, no company, including pawnshops, can fully function without an efficiently established CRM system. Marketing processes, organized in specialized software, promote active sales, develop customer relationships, and improve service levels. Due to management automation and data systematization, enterprises can operate with the visual results of the analysis of the organization and maintenance of CRM and develop effective strategies to interact with customers and promote services on the market. The computerization of this area of activity allows you to plan meetings and events, as well as constantly work on expanding the client base, which will ensure an effective solution of problems. Pawnshops, like all other companies, need to use this system to successfully manage marketing and strengthen their market position. USU Software is a reliable CRM program for a pawnshop, as well as a convenient information resource and platform to monitor and manage all areas of activity. Working in it, you will be able not only to maintain a customer base but also monitor the work of client managers, as well as control the repayment of loans issued, keep records of collateral, control cash transactions, and much more.

USU Software offers a visual and convenient CRM database, which is a single resource of data about customer contact information and interaction with them. To make the work of client managers to be as efficient as possible, the company's management will be allowed to check how quickly they complete the assigned tasks, how efficiently they use their working time, and whether the planned activities are timely implemented. Successful management of pawnshop transactions and making a profit on time largely depends on the prompt informing of customers. Therefore, the USU Software supports a variety of methods of internal and external communications. Your employees can choose the most convenient way of communication like sending letters by e-mail, sending messages by SMS, Viber service, or even calling. Set up automatic calls to customers during which the text recorded by you will be read. Due to this feature, all reminders about debt repayment will be made on time, while reducing the workload of client managers and optimizing their working hours to solve more important strategic marketing tasks. Another advantage of the CRM of pawnshop is information transparency as the management, at any time, can check whether responsible employees have contacted customers and what response they received.

Who is the developer?

Maintaining and replenishing the CRM database on an ongoing basis not only contributes to effective management in the field of marketing but also ensures the prompt processing of incoming requests like filling out the data on each loan issued and forming an agreement. The pawnshop employees only need to choose the desired name from the existing list, and the data will be tightened automatically. At the same time, the registration of each new client takes a minimum of working time due to convenient mechanisms of work in the USU Software. After determining all the necessary parameters of the contract and the conclusion of the transaction, managers receive notifications in the CRM program about the issuance of funds from the cash desk and then regulate the timely repayment of both the principal and interest.

The CRM software developed by our specialists allows to ensure full-fledged management of a pawnshop. Control the activities of each division, track cash flows, analyse the financial results obtained, assess the value and liquidity of the collateral. There is no need for additional systems and applications since in the USU software you will have access to electronic document management, accounting tools, and a universal database. Get our program to maintain successful business development and pawnshop management!

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When starting the program, you can select the language.

Who is the translator?

To simplify the process of monitoring the repayment of borrowed funds, each agreement in the database has a certain status: issued, valid, and overdue. To make CRM processes even more efficient, the software supports contract renewals and, at the same time, automatically generates an additional agreement to change the terms of the contract. The versatility of our program also lies in the fact that it supports the issuance of loans in any currency and considers fluctuations in exchange rates. The CRM of the pawnshop updates information on currency rate fluctuations automatically, which eliminates the risk of errors in calculations and loss. Working in our system, you can earn on the exchange rate difference and receive additional income without attracting investments and expanding the scale of activities. To protect you from currency risks, the software automatically recalculates the amount of funds when redeeming collateral or extending a credit transaction.

As part of the CRM process, you will have access to an assessment of the performance of managers. Download a report on the income received and determine the amount of remuneration for employees. Carry out the full-fledged financial management of the company, analyse performance indicators, cash flows in bank accounts, and monitor the implementation of plans.

Order a crm for pawnshop

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Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for pawnshop