Operating system: Windows, Android, macOS
Group of programs: Business automation
Control of maintenance
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Who is the developer?
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In recent years, maintenance centres have preferred to use automatic maintenance control in order to fully regulate current repair processes and operations, monitor personnel performance, and fully work with documentary registration and reporting. You do not need extra time to thoroughly understand the control parameters, master certain categories of information support, catalogues, and digital reference books, learn how to correctly use built-in options and extensions, and use the standard program tools.
On the official website of the USU Software, platforms of control over all types of technical and maintenance services occupy a special place. Their development was carried out with an eye to the latest industry standards, regulations, and technical innovations. It is not so easy to find a suitable project dealing with control, which is equally effective at different levels of management - both when filling out a new application, and when preparing financial statements of a certain period, and when forming a strategy of the development of a structure in the future.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-18
Video of control of maintenance
This video can be viewed with subtitles in your own language.
It is no secret that a full-fledged service cannot be built without high-quality information support. Control can be called total. For each repair order, a card is created with a photograph of the technical device, characteristics, a description of faults and damages. Separately, the scope of the planned maintenance work is indicated in order to most fully track all stages in real-time, promptly receive control data on current operations, exchange information with the company's specialists, contact customers, without losing time.
Do not forget about the control over salary payments to the employees of the technical support centre. At the same time, the structure engaged in service maintenance is able to attract non-staff specialists and use additional criteria to ensure auto-payroll. If you need to establish productive contacts with addressees from the client base, then you should use the automatic Viber and SMS distribution. This is not only a way to quickly convey important information to clients but also to fully work on promoting the centre’s services and engage in advertising activities.
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When starting the program, you can select the language.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
It is much easier to manage regulatory document flow through the built-in document designer. All technical templates are registered in registers. If necessary, it is easy to set a new template, including a service contract, acceptance certificate, statement, so that later you do not waste time filling out documents. The range of the program includes many control options that are indispensable in practice, including tools responsible to collect analytics on current processes, financial assets, staff productivity, sales of assortment, spare parts, and components.
Modern maintenance centres are aware of the latest monitoring and control methods when maintenance is fully automatic. The system controls performance indicators monitor the organization's budget and is responsible for contacts with customers. You do not need to be limited to the basic version of software support when it is additionally offered at your discretion to select functional elements, change the design of a digital product, install certain extensions, software modules, and subsystems.
Order a control of maintenance
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
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Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Control of maintenance
The platform controls the main aspects of service and maintenance activities, monitors compliance with deadlines, analyses current processes, and handles documentation. Users will need a minimum of time to cope with the technical elements of the program, competently use built-in extensions and tools, and monitor current requests in real-time. The app tries to take control of key parameters of service, including the quality of maintenance and customer feedback. For each repair order, a special card is formed with a photograph of the device, characteristics, a description of the type of malfunction and damage, an approximate amount of subsequent work.
Control on CRM will increase the level of interaction with customers, where it is very easy to work with advertising, promotion, attracting new customers, as well as to auto-send messages via Viber and SMS. Any technical documents, acceptance certificates, statements, and contracts can be easily displayed on screens, transferred to digital archives, sent to print. Monitoring the price list of the service centre helps to determine the profitability of a particular service, reduce costs, rationally distribute funds, and assess the future prospects of the company. It is much easier to work with the preparation of reports and regulated documentation through the built-in document designer. It is not prohibited to use your own templates and forms.
The maintenance control system has paid features. Certain extensions and software tools are available on request only. Control over salary payments is fully automated. The use of additional criteria for accruals, the complexity of the repair, the time of the repair session, job reviews is not excluded. If problems appear at a certain level of management, profit indicators fall, there are technical problems, then the software assistant will promptly report this. A dedicated interface is exclusively focused on retail sales of assortment, spare parts, and accessories. Configuration controls not only the quality of maintenance but also the organization's expenses, staff productivity, customer activity indicators, and others. Questions of additional functional equipment are resolved through the option of individual development, where it is easy to independently select options, standard subsystems, and tools. The trial version is available completely free of charge. After the test mode, you should officially acquire a license.